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HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
…commitment to excellence, you will build on the established success of Hôtel Place d’Armes and lead the property toward new…
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D
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Desjardins
Montréal-Ouest, QC
- Full-time
…Reporting to the Project Delivery Administrative Department, you lead a team of project management professionals and also serve as the delivery manager for one or more delivery clusters or…
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G&
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Groom & Associés / Associates
Montreal, QC
- Full-time
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AA
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Toronto, ON · Etobicoke, ON
- Full-time
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P
Client Services Associate - January 2027
proSapient
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- $55,000 to $75,000 CAD / year
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Bolton, ON
- Full-time
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Toronto, ON
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Guelph, ON
- Full-time
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DP
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Drake Property Management
Hamilton, ON
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The University of British Columbia
Kelowna, BC
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LP
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Torrid

Keyholder

Kingston, ON, Canada

Pay range: $18.60 - $20.93 per hour · Part-time

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Job details

Pay: Pay range: $18.60 - $20.93 per hour
Job type: Part-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You'll Do:

In partnership with management team, ensure store is achieving company objectives and KPI goals
Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need:

Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

Able to stand and walk around during scheduled
Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

Pay range: $18.60 - $20.93 per hour

This job posting reflects a current vacancy.

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

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More about this job

Responsibilities

Support the store management team by opening and closing the store, helping achieve company objectives and KPI goals, and delivering excellent customer service. Lead store operations as Manager on Duty when management is absent, support merchandise strategies, maintain an inviting store environment, and drive sales through register and selling activities.

Requirements

Previous specialty or apparel retail management experience is preferred, along with demonstrated team leadership and sales performance. Candidates should be adaptable, able to multitask in a fast-paced environment, fashion-focused, available for flexible shifts including holidays, nights, and weekends, and able to meet the stated physical requirements.

Skills

Retail Management
Team Leadership
Sales Performance
Customer Service
Sales Skills
KPI Achievement
Merchandise Strategy
Cash Register Operations
Add-On Sales
Store Operations
Multitasking
Adaptability
Fashion Trend Awareness
Inventory Handling

Benefits

Flexible Schedules
50% Associate Discount
Monthly Bonus Potential
Mental Health Resources
Employee Stock Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Store Management
Keyholder
Opening And Closing Operations
Manager On Duty
Customer Experience
Customer Loyalty
Sales
KPI Goals
Team Leadership
Merchandise Strategies
Store Environment
Register Functions
Add-On Sales
Product Knowledge
Fashion Trends
Flexible Scheduling
Shipment Handling
Store Fixtures

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