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Torrid

Sales Associate

Thunder Bay, ON, Canada

Pay range: $17.60 - $18.40 per hour · Part-time

Apply About employer

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Job details

Pay: Pay range: $17.60 - $18.40 per hour
Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You'll Do:

Provide an amazing shopping experience that will encourage positive customer connections and loyalty
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Cover the sales floor and helps ensure all visual standards are met
Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You'll Need:

Previous sales or customer service experience a plus
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

Able to stand and walk around during scheduled
Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs
Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, associate discount 50%, additional monthly discount coupon, mental health resources, employee stock purchase program (ESPP)

Pay range: $17.60 - $18.40 per hour

This job posting reflects a current vacancy.

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

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More about this job

Responsibilities

Create a welcoming shopping experience, build positive customer connections, and use sales and product knowledge to encourage add-on purchases and loyalty. Operate the register, maintain visual standards, organize the stockroom, and help keep the store clean and inviting.

Requirements

Previous sales or customer service experience is a plus, along with the ability to multitask in a fast-paced environment and provide an excellent customer experience. Applicants should be fashion-focused, able to work a flexible schedule including nights, weekends, and holidays, and capable of meeting the stated standing, walking, lifting, and reaching requirements.

Skills

Customer Service
Sales
Add-On Sales
Product Knowledge
Register Operations
Customer Loyalty
Multitasking
Fashion Awareness
Trend Awareness
Visual Merchandising
Stockroom Organization
Store Maintenance
Communication
Flexibility

Benefits

Flexible Schedules
50% Associate Discount
Additional Monthly Discount Coupon
Mental Health Resources
Employee Stock Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Customer Experience
Customer Connections
Customer Loyalty
Register Functions
Add-On Sales
Product Knowledge
Sales Promotions
Visual Standards
Visual Merchandising
Stockroom Organization
Store Environment
Fashion Trends
Flexible Schedule
Nights
Weekends
Holidays
Shipment Handling
Store Fixtures
Lifting
Ladders
Step Stool
Employee Stock Purchase Program

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