Closed listing
Customer Service Representative
- Vaughan, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Well established corporation located on the border of Vaughan and Concord seeks a candidate that could juggle a variety of duties.
- Daily interaction with customer via phone, fax, and email for order preparation
- Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
- Processing and closing of return product log
- Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
- Confirmation of pricing on inventory purchased for inventory valuation
- Review of back order report and processing of any orders based on receipt of inventory
- Posting of inventory based on receipt of goods
- Manage Customer Accounts and continually updated detailed customer listing
- Monitor and completion of customer service calls
More about this job
Responsibilities
Handle customer inquiries and prepare orders through phone, fax, and email, while resolving complaints and completing incident reports and corrective or preventive actions. Process returns, purchase orders, inventory updates, back orders, pricing checks, customer accounts, and customer service calls.
Requirements
The posting does not specify formal education, experience, or certification requirements. It seeks a candidate able to manage a variety of customer service, order processing, inventory, and vendor-related duties.
Skills
- Customer Service
- Order Processing
- Complaint Resolution
- Incident Reporting
- Corrective and Preventive Actions
- Returns Processing
- Purchase Order Processing
- Inventory Management
- Pricing Verification
- Back Order Management
- Customer Account Management
- Vendor Coordination
- Phone Communication
- Email Communication
- Fax Communication
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Administrative
Keywords
- Customer Service
- Order Preparation
- Customer Complaints
- Incident Reports
- Corrective Actions
- Preventive Actions
- Returns Processing
- Purchase Orders
- Vendor Coordination
- Inventory Shortages
- Inventory Valuation
- Back Orders
- Goods Receipt
- Customer Accounts
- Customer Listings
- Wholesale