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Added 8 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 8 mins ago
OG
Building Operator
Onni Group of Companies
Vancouver, BC
- Full-time
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to…
Added 8 mins ago
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Associate Manager - Customer Service North America
Wesco
Grande Prairie, AB
- Full-time
As Associate Manager - Customer Service North America, you will be responsible for managing sales operational activities to ensure customer service levels are met or exceeded, with a focus…
Added 8 mins ago
Scotia Jarislowsky Fraser Associate Portfolio Manager - Toronto
Scotiabank
Toronto, ON
The Associate Portfolio Manager actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global…
Added 8 mins ago
Specialist, Cash Management Client Services, GTB - Montreal
Scotiabank
Montreal, QC
…banking services and credit facilities within Global Wholesale Operations. The incumbent is expected to act in the capacity of a Relationship Manager, within Global Wholesale Operations and…
Added 8 mins ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and…
Added 8 mins ago
Courier Utility 101
Purolator
Dryden, ON
The Utility Courier picks up and delivers customer packages to meet daily pick-up and delivery schedules and resolves problems as they arise. Job covers other absent couriers that may be on…
Added 8 mins ago
G
Site & Water Treatment Plant Coordinator
Glencore
Granisle, BC
- Full-time
…management and progressive closure of former mining and processing operations across North America. Through environmental stewardship, reclamation, long-term monitoring, and community…
Added 8 mins ago
PI
Courier Utility 101
Purolator Inc.
Dryden, ON
- Full-time
The Utility Courier picks up and delivers customer packages to meet daily pick-up and delivery schedules and resolves problems as they arise. Job covers other absent couriers that may be on…
Added 8 mins ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
…that both technical and cultural alignment leads to long-term success for all parties…
Added 8 mins ago
MB
Senior Account Manager
Martyn Bassett Associates
Mississauga, ON
- Full-time
…every renewal from 100 days out to signature. The Help Desk Manager and Account Manager report to you, because a student who can’t upload a form is often the first sign that a program lead…
Added 9 mins ago
SI
Senior Manager Sales Business Development
Stitch It
Burlington, ON
- $100,000 to $120,000 CAD / year
- Full-time
As a Senior Manager, Sales and Business Development at Stitch It Alterations and Dry Cleaning, you will be responsible for driving corporate sales growth by acquiring and retaining key…
Added 23 mins ago
GT
Senior Project Manager, Level II
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…concept design to final handover of completed facilities to operations. Depending on project allocation, typical project budgets will exceed $10 million and may, at the higher end, exceed…
Added 23 mins ago
WW
Operations Coordinator, Finished Vehicle Logistics - Canada
Wallenius Wilhelmsen
BC · Annacis, British Columbia, Canada
- Full-time
…increasing level of independence under the guidance of the Operations…
Added 23 mins ago
TT
Dispatcher
Trimac Transportation
Claresholm, AB
- Full-time
Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An…
Added 23 mins ago
TT
Customer Success Manager
trane technologies
Montreal, QC
- Full-time
We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you…
Added 23 mins ago
CL
Manager of Studios
Community Living Society
New Westminster, BC
- Full-time
We are actively seeking an innovative, energetic and creative Manager of Studios. Reporting to a Director of Programs, the Manager will be accountable to support Studio employees and…
Added 23 mins ago
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District Manager - Hamilton
Torstar
Hamilton, ON
- Full-time
Are you energized by solving problems in real time, building strong working relationships, and keeping delivery operations moving? As District Manager, you will oversee home delivery and…
Added 23 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company…
Added 23 mins ago
E
Personal Trainer, Bay Street
Equinox
Toronto, ON
- Full-time
…aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the…
Added 23 mins ago
GD
DYNAMITE - Assistant Manager - Vaughan Mills
Groupe Dynamite, Inc Garage
Vaughan, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 23 mins ago
AI
Digital Marketing and Retail Growth Specialist
American Iron and Metal
Laval, QC
- Full-time
Kenny U-Pull is seeking a hands-on Digital Marketing and Retail Growth Specialist to increase customer admissions and retail sales across its yards in Quebec, Ontario, New Brunswick, and…
Added 38 mins ago
TT
Production Operators - Night Shift (3rd Shift)
TTM Technologies
Toronto, ON
- Full-time
At TTM, we believe in offering our employees an environment where they can make a real impact on the work we do. Here’s a look at what we provide our employees to set them up for success.
Added 38 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 38 mins ago
Assistant Manager
Hollywood Bowl Group
Calgary, AB
When joining Splitsville as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre,…

Torstar

District Manager - Hamilton

4 Innovation Drive, Hamilton, ON, L9H 7P3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

Metroland Media is a dynamic media powerhouse, delivering vital news to millions of readers across Ontario. We publish six award-winning daily newspapers – including the Hamilton Spectator and Waterloo Region Record – alongside 27 websites covering communities from Ottawa Valley to Niagara and Parry Sound to Toronto.

We don’t just report the news; we strengthen our communities. Our newsrooms fuse the expertise of our trained journalists with first-party data and local insights, keeping citizens informed on the issues that matter most.

Join us to learn from seasoned journalists and make a real impact in Ontario.

Our Commitment to Diversity We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

Job Description

The Opportunity

Are you energized by solving problems in real time, building strong working relationships, and keeping delivery operations moving? As District Manager, you will oversee home delivery and single-copy circulation performance within the Greater Hamilton area. You will be required to deliver newspapers when necessary, coordinate route execution, support carriers and contractors, and resolve customer service issues.

You will balance hands-on delivery with service, people, and operational priorities, identifying issues early and taking practical action to keep district operations running smoothly.

What You’ll Do

Own delivery performance, including route coverage, service quality, and timely issue resolution.
Deliver newspapers when required.
Coordinate with carriers, contractors, vendors, customer service teams and distribution leaders to maintain reliable operations.
Review route data, missed deliveries, customer feedback and operational reports to identify trends and recommend improvements.
Build a strong understanding of local geography, delivery locations, route conditions and customer needs.
Support the recruitment, onboarding, communication and performance follow-up of carriers, contractors or delivery partners, as assigned.
Escalate recurring service issues, safety concerns, resource gaps and customer-impacting risks, with clear recommendations for action.

Qualifications

High school diploma or equivalent. Post-secondary education in business, logistics, operations or a related field is an asset.
One to two years of experience in circulation, distribution, delivery, logistics, route management, field operations or a comparable environment.
Experience coordinating contractors, carriers, route teams or customer service follow-up is preferred.
Strong customer service, communication, relationship management and conflict-resolution skills.
Practical problem-solving skills and the judgement to recognize when an issue falls outside standard procedures.
Excellent organization, geographic awareness and attention to detail.
Ability to work independently while aligning decisions with service standards, safety expectations and operating priorities.
A valid driver’s license is required for this role.

Working Conditions

This role combines work in the field, depot, distribution, and remote settings, depending on operational needs. Travel throughout the greater Hamilton area is part of the role. The position will require early mornings, evenings, weekends, holidays, or other variable schedules to support delivery cycles and urgent service issues. Work may involve exposure to traffic, warehouses, outdoor conditions and changing weather, as well as regular keyboarding, screen time, deadline-driven activity and periods of sitting, standing, walking, driving or inspecting delivery locations.

Additional Information

We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.

This posting is for an existing vacancy. Our Applicant Tracking System (ATS) uses AI for initial screening and assessment; however, all final selection decisions are made by our Hiring Managers.

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More about this job

Responsibilities

The District Manager oversees home delivery and single-copy circulation performance, including route coverage and service quality. They are responsible for coordinating with carriers and contractors while resolving customer service issues and maintaining reliable operations.

Requirements

Candidates must have a high school diploma and one to two years of experience in logistics, distribution, or a comparable field. A valid driver's license is required, along with strong communication and problem-solving skills.

Skills

Logistics
Route management
Customer service
Conflict resolution
Relationship management
Problem solving
Communication
Data analysis
Operational reporting
Field operations
Team coordination
Time management
Geographic awareness
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Circulation
Distribution
Logistics
Route management
Field operations
Customer service
Delivery operations
Contractor management
Data analysis
Operational reporting
Conflict resolution
Relationship management
Newspaper delivery
Hamilton Spectator
Metroland Media
Supply chain
Fleet management
Performance monitoring

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