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General Manager

  • Rocky View No 44, AB, Canada
  • Rocky View County, Canada, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding high performance.
  • Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.
  • We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
  • We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You are the ultimate ambassador of our brand. You’re accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires a constant balancing of priorities, including strategic, operational & leadership excellence with an authentic approach. A sense of humor is a plus!

A Day in the Life:

The typical day is… atypical. You might be overseeing the development of clientele relationships and driving business initiatives, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

  • B.A. in Business or Other Fashion-Related Discipline

  • Five years of experience at the General Manager level

  • Proven Track Record of Success

Why You’ll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

  • Adaptable – We change before we have to
  • Entrepreneurial – We own it
  • Collaborative – There’s no “I” in Tory
  • Client & Brand Focused – We put ourselves in Tory’s shoes
  • Live the Values – We show up for each other
  • Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

More about this job

Responsibilities

The General Manager is responsible for driving business initiatives, overseeing client relationships, and maintaining high standards of operational and leadership excellence. They must build and lead a world-class team to ensure an extraordinary retail experience for all customers.

Requirements

Candidates must hold a Bachelor's degree in Business or a fashion-related discipline. A minimum of five years of experience at the General Manager level with a proven track record of success is required.

Skills

  • Leadership
  • Strategic planning
  • Operational excellence
  • Clienteling
  • Team building
  • Retail management
  • Coaching
  • Business development
  • Performance management
  • Customer experience
  • Communication
  • Problem solving
  • Adaptability
  • Entrepreneurial mindset
  • Brand ambassadorship

Benefits

  • Employee discount
  • Exclusive special offers
  • Retail excellence programs
  • Paid volunteer days
  • Mental health support
  • Physical health support
  • Financial security support

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales

Keywords

  • Retail
  • General Manager
  • Luxury lifestyle
  • Sportswear
  • Ready-to-wear
  • Clienteling
  • Retail excellence
  • Team leadership
  • Business strategy
  • Operational management
  • Brand ambassador
  • Entrepreneurial
  • Customer service
  • Talent development
  • Fashion industry

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