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Added 17 mins ago
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Tory Burch

Support Associate

Vancouver, BC, Canada

The compensation range for this position is 17.00 CAD - 19.00 CAD. · Part-time

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Job details

Pay: The compensation range for this position is 17.00 CAD - 19.00 CAD.
Job type: Part-time
Posting language: English
Posted: Nov 2, 2026

Original job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts • Occasional overnight travel may be required • Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

Adaptable – We change before we have to
Entrepreneurial – We own it
Collaborative – There’s no “I” in Tory
Client & Brand Focused – We put ourselves in Tory’s shoes
Live the Values – We show up for each other
Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 17.00 CAD - 19.00 CAD. Our offer will be based on your relevant experience and work location.

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More about this job

Responsibilities

The Support Associate manages front and back of house operations, including greeting customers, processing transactions, and organizing stock. They work collaboratively with the team to ensure store efficiency and provide an excellent customer experience.

Requirements

Candidates must have one to two years of experience in a high-volume retail environment and be available for a flexible schedule including weekends and holidays. The role requires the physical ability to lift at least 40 lbs and perform various manual tasks throughout the store.

Skills

Customer service
Retail operations
Stock management
Multi-tasking
Communication
Organization
Teamwork
Flexibility
Problem solving
Cashiering

Benefits

Employee discount
Paid volunteer days
Retail excellence programs
Wellness support
Mental health support
Physical health support
Financial security support

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Stockroom
Operations
Sales Support
Luxury Brand
Inventory Management
Teamwork
Retail Excellence
Brand Ambassador
Fashion
Sportswear
Multi-tasking
Flexibility

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