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Added 1 min ago
BG
Sales Coordinator
Brandt Group of Companies
Chicoutimi, QC
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 1 min ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Previous experience in a coordinator, administrative, or project support role, preferably in a technical, engineering, manufacturing, or operations environment.
Added 1 min ago
CI
Market Data Coordinator
Colliers International
AB
- Full-time
As a Market Data Coordinator, you'll play a pivotal role in managing and validating market information within our platform. Your responsibilities will include sourcing and updating listing…
Added 1 min ago
C
Paid Media Coordinator (Ad Ops)
Cineplex
Toronto, ON
- Full-time
As a Paid Media Coordinator, you'll be a crucial player within our consumer marketing team, working across various business lines including Brand, Digital Commerce, Film, LBE and more.…
Added 1 min ago
BC
Project Coordinator
Bird Construction
Mississauga, ON
- Full-time
Provides technical and administrative support to the project team as needed to support successful project delivery
Added 16 mins ago
M
Elite Inforce Case Coordinator
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife’s Individual Insurance team currently has an opportunity for an Elite Case Coordinator.
Added 16 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
System Consulting, which ranges from ongoing advisory support on an
Added 16 mins ago
E
Client Coordinator - Entry level
Extendicare
Calgary, AB
- Full-time
As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate…
Added 16 mins ago
O
Construction Project Coordinator
Olymbec
Montreal, QC
- Full-time
The Project Coordinator plays a key role in providing operational, administrative, and financial support to the project and construction teams. This individual ensures seamless…
Added 30 mins ago
C
Team Coordinator
CarePartners
Waterloo, ON
- Full-time
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We…
Added 30 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 46 mins ago
Communications Coordinator - Public Affairs
CAMH
Toronto, ON
The Public Affairs and Communications team at the Centre for Addiction and Mental Health is seeking a full-time, permanent Communications Coordinator to support corporate communications.
Added 46 mins ago
Logistics Coordinator
World Vision Canada
Mississauga, ON
The Logistics Coordinator is responsible for overseeing end-to-end warehouse, fulfillment, and freight operations to ensure the efficient and timely movement of products. This includes…
Added 46 mins ago
IF
Business Operations Coordinator
Inn From The Cold
Calgary, AB
- Full-time
The Business Operations Coordinator provides dedicated coordination of the office environment and administrative systems that support Operational Services. The role is responsible for…
Added 46 mins ago
W
Franchise Operations Coordinator
WildBrain
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
We're looking for a Franchise Coordinator to will support the effective administration of the franchise team and managing finance-related administrative tasks.
Added 46 mins ago
KP
Enrolment Management Coordinator - Competition ID: 4870
Kwantlen Polytechnic University
Richmond, BC
- Full-time
Employee Group: Support Staff (BC General Employees Union)
Added 1 hour ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
…principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services…
Added 1 hour ago
Policy and Divisional Support Coordinator
Government of Alberta
AB
Job Title: Policy & Divisional Support Coordinator
Added 1 hour ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
…of family physicians, nurse practitioner, pharmacist, care coordinator and administrative assistant to provide primary care services for seniors that are complex, frail and marginalized…
Added 1 hour ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
We are looking for a Workshop Coordinator to join our team at our Laval branch!
Added 1 hour ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 1 hour ago
AG
Coordinator, Logistics and Camp
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
As Logistics and Camp Coordinator, you will support effective logistics and camp administration by monitoring performance, resolving discrepancies, coordinating operational information, and…
Added 1 hour ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 1 hour ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
The role of Site Material Coordinator - Canada directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 1 hour ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
The duties of the Sales & Events Coordinator include, but are not limited to the following:

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

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Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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