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Added 9 mins ago
B
Mortgage Specialist
BMO
Timmins, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 9 mins ago
H
Manager Primary Health Care
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Primary Health Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province's healthcare goals. Reporting to the…
Added 9 mins ago
IS
Account Manager (America)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 9 mins ago
IS
Account Manager (APAC)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 9 mins ago
IS
Account Manager (EMEA)
Irth Solutions
Remote, Canada
- $70,000 to $75,000 CAD / year
- Full-time
- Remote
We are currently looking for an Account Manager that will work closely with our Customer Success Lead, Customer Success Director, as well as Project, Technical and Sales teams. (S)He is…
Added 24 mins ago
SH
Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid
Sentrex Health Solutions
Moncton, NB · Halifax, NS · Quebec, QC
- Full-time
Requires traveling to physician’s offices as requested by the physician’s office and/or the reporting manager.
Added 24 mins ago
BT
Manager, Valuations & Corporate Finance (CBV, CPA)
Baker Tilly Canada
Toronto, ON
- Full-time
We are looking for a Manager, Valuations & Corporate Finance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 24 mins ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 days onsite, subject to Hiring Manager's discretion
Added 24 mins ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate recruitment and onboarding activities, keep processes moving…
Added 24 mins ago
CE
Senior Revenue Manager
CPG Executive Search Inc.
Markham, ON
- Full-time
Our client is a well-established, category-leading Canadian branded food company with a long-standing history. Its brands are consistently voted among the most trusted in the category,…
Added 24 mins ago
CH
Direct Support Specialist - Portage La Prairie, MB Hiring Day November 4 , 2026
CBI Home Health
Portage la Prairie, MB
- Part-time
Under the direction of the Operations Manager, the Direct Support Specialists will be responsible for maintaining and promoting physical care, menu planning and preparation, medication…
Added 24 mins ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…reliable data integration pipelines, designing dimensional reporting models, and delivering operational and business intelligence dashboards. The role requires hands-on experience with…
Added 40 mins ago
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Contract SCM Projects Contracts Advisors IIII
Petroplan
Calgary, AB
- Contract
Description: Reporting to the Manager, SCM Projects, the SCM Contracts Advisor is primarily responsible for the day-to-day post-award administration of assigned project contracts. The role…
Added 40 mins ago
TI
Manager
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
TekStaff's Client has a current vacancy for "Senior Manager, Customer Segments & Growth ”
Added 40 mins ago
MU
PAYROLL OFFICER (BAND LEVEL 5)
Memorial University, Newfoundland and Labrador
St. John's, NL
- $53,729 to $63,029 CAD / year
- Full-time
Reporting to the Payroll Manager, this position will be part of a team responsible for the accurate and timely processing of payroll for Memorial University of Newfoundland and other…
Added 40 mins ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Prepare, write and present integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief.
Added 40 mins ago
AG
Planning Supervisor
Adelphi Group
Toronto, ON
- Full-time
Run experiments end-to-end (test setup, measurement QA, results capture) and produce concise findings that map back to client KPIs and scalability considerations.
Added 40 mins ago
AG
Supervisor, Strategy (Contract)
Adelphi Group
Vancouver, BC
- Full-time
Support client onboarding and new campaign launches
Added 40 mins ago
Engineering Designer - Electrical
Systemair
Mississauga, ON
Reporting to the Engineering Manager, the Engineering Designer (Electrical) works closely with the sales and production teams to review work orders and create electrical or mechanical…
Added 40 mins ago
Branch Manager
Price Industries Limited
Hamilton, ON
The Branch manager’s primary focus is overseeing the day-to-day activities of the office. As a manager, they will develop, inspire and motivate their team. The Branch Manager working in…
Added 40 mins ago
O
Director, Strategic Business Development & Enterprise Sales
Objectway
Toronto, ON
- Full-time
…their operations, improve efficiency, and deliver exceptional client…
Added 40 mins ago
AC
MEP Field Specialist
Accenture Construct
Toronto, ON
- Full-time
As an MEP Field Specialist, you will provide on-site expertise and support for the delivery of the client's project. Reporting to the MEP Project Manager, you will represent the client…
Added 40 mins ago
AE
People & Culture Generalist
Arc'teryx Equipment
New Westminster, BC
- Full-time
Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
Added 40 mins ago
O
Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
Principal Client Success Manager (SaaS) - To be considered must be onsite at our Waterloo office
Added 40 mins ago
T
Senior Commercial Manager
Tag
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $105,000 CAD / year
- Full-time
Tag is looking for a commercially minded, analytically strong Senior Commercial Manager to join our team in Toronto. Reporting to the VP of Commercials, this role will serve as a key…

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

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Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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