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Added 10 mins ago
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Advisor Transition Coordinator
Optimize Financial Group
Toronto, ON
- Full-time
We are hiring an Advisor Transition Coordinator to join our Advisor Transition Team at our Toronto Head Office. In this role, you own the onboarding journey for experienced financial…
Added 10 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 10 mins ago
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Safety Training Coordinator
Hays
Ajax, ON
- $60,000 to $75,000 CAD / year
- Full-time
As Training Coordinator, you will support the administration, tracking and documentation of employee training and qualifications, helping ensure workforce records remain accurate, current…
Added 10 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 10 mins ago
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Operations Coordinator
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
This is a diverse, hands-on role supporting several areas of the business, including office administration, marketing, HR and recruitment, and technology adoption. You’ll help keep…
Added 25 mins ago
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Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…are looking for an organized, people-focused Human Resources Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate…
Added 25 mins ago
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Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Administration and application of the collective agreement and Company policies/procedures
Added 40 mins ago
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Business Operations Coordinator
RUNNR
Saskatoon, SK
- Full-time
RUNNR is looking for a Business Operations Coordinator to join our Saskatoon team and take ownership of key day-to-day business operations. Working closely with our leadership team, you…
Added 40 mins ago
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Payroll & Benefits Coordinator
Amica Senior Lifestyles
Toronto, ON
- Full-time
Reporting to the Payroll Supervisor, the Payroll & Benefits Coordinator will be responsible for managing the full cycle for up to 9 residences ensuring compliance, accuracy, timely and data…
Added 40 mins ago
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People Operations Support Coordinator
Aker Solutions
St. John's, NL
- Full-time
Support employees by addressing questions related to HR policies, benefits administration, and employment practices.
Added 40 mins ago
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Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Administration and application of the collective agreement and Company policies/procedures
Added 40 mins ago
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Property Services Coordinator
BGIS
Vancouver, BC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 40 mins ago
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Project Coordinator, Northern Corridors Bloor Lansdowne
Metrolinx
Toronto, ON
- Full-time
This role is an in‑office position based at our 111 Richmond Street West. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building,…
Added 40 mins ago
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Program Coordinator, Client Services and Intake
Centre for Sexuality
Calgary, AB
- Full-time
…assessments, facilitating referrals, supporting intake documentation, and processing payments. The role also provides front desk and general office administration, including inventory…
Added 1 hour ago
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Coordinator, Leaves (Temporary)
Nutrien
Calgary, AB
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 hour ago
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Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.
Added 1 hour ago
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Coordinator, Leaves (Temporary)
Nutrien
Saskatoon, SK
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 hour ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
BLA Private Wealth is a wealth management advisory practice committed to delivering exceptional client experiences and high ‑ quality financial guidance. We are seeking a reliable,…
Added 1 hour ago
Client Service Coordinator
Bayshore
Halifax, NS
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 1 hour ago
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Project Coordinator, Extensions St. Clair Old Weston
Metrolinx
Canada
- Full-time
The Capital Project Delivery Group is hiring a Project Coordinator for its St, Clair Old Weston Extensions office. Under the guidance of the Senior Manager, you will coordinate the design,…
Added 1 hour ago
NW
Intake Coordinator - Admin Support (OBTP)
Newcomer Women's Services Toronto
Toronto, ON
- Full-time
…service users of Newcomer Women’s Services Toronto (NEW). The Coordinator is the first point of contact for the organization and will assist in carrying out the administrative operations…
Added 1 hour ago
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Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
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Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 1 hour ago
EC
Administrative Assistant
EHN Canada
Saskatoon, SK
- $22 to $25 CAD / hour
- Part-time
The Assistant will have the knowledge and skills to help research and compile data, meet or liaise with individuals and groups inside or outside of the company, and support the development,…
Added 1 hour ago
NC
Facilities Coordinator (26-43)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Campus Manager, Timmins, the Facilities Coordinator will be responsible for coordination of facilities booking requests for the Timmins Campus and timetabling.

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

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Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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