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Added 1 min ago
H
Safety Training Coordinator
Hays
Ajax, ON
- $60,000 to $75,000 CAD / year
- Full-time
As Training Coordinator, you will support the administration, tracking and documentation of employee training and qualifications, helping ensure workforce records remain accurate, current…
Added 1 min ago
AL
Project Coordinator
AMBICO Limited
Ottawa, ON
- Full-time
Role Description The Project Coordinator is a full-time, on-site role based in Ottawa, ON, responsible for supporting the planning and execution of door and frame projects from initial…
Added 1 min ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Provide technical support to the Project Manager throughout the lifecycle of elevator new installation & modernization projects, from site assessment through commissioning
Added 16 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Back-up for the position is the Maintenance Supervisor or Maintenance Coordinator
Added 31 mins ago
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Specialist – Technical project integration
Innergex
Longueuil, QC
- Full-time
The Specialist - Technical project integration is responsible for providing constructability technical leadership and integration oversight throughout the development, engineering,…
Added 31 mins ago
RC
Project Coordinator
Rutherford Contracting Ltd.
Aurora, ON
- $65,000 to $70,000 CAD / year
- Full-time
We are currently looking for a Project Coordinator to join our team! Under the direction of the Project Manager, provide construction management assistance in the execution of contracted…
Added 31 mins ago
EI
Health and Safety Coordinator
EBC Inc.
Greater Napanee, ON · Napanee, ON
- Full-time
The Health & Safety Coordinator provides leadership and hands-on expertise to ensure the highest standards of health and safety performance on a complex ICI construction project. This role…
Added 31 mins ago
AS
People Operations Support Coordinator
Aker Solutions
St. John's, NL
- Full-time
Office Administration diploma or Human Resources Business Management certificate
Added 31 mins ago
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Senior HSE Coordinator - Services
Graham
Cold Lake, AB
- Full-time
Graham is actively recruiting for a Senior HSE Coordinator supporting the Services Division. Reporting to Senior Regional HSE Manager, the Senior HSE Coordinator plays a key role in…
Added 31 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Back-up for the position is the Maintenance Supervisor or Maintenance Coordinator
Added 31 mins ago
B
Property Services Coordinator
BGIS
Vancouver, BC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 32 mins ago
Research Coordinator - Cundill Centre Research
CAMH
Toronto, ON
…currently seeking a full-time, contract (12 months) Research Coordinator to support is the implementation and evaluation of a transdiagnostic, team-based intervention for youth aged 14 to…
Added 32 mins ago
M
Project Coordinator, Northern Corridors Bloor Lansdowne
Metrolinx
Toronto, ON
- Full-time
The Capital Project Delivery Group is hiring a Project Coordinator for its Northern Corridors Bloor Lansdowne project. Under the guidance of the Manager, Project Delivery you will organize,…
Added 32 mins ago
IT
Project Operations Manager (Construction)
InTandem Talent
Remote, Canada
- Full-time
- Remote
Gateway Group is hiring a Project Operations Manager to own the project side of delivery: schedules, budgets, trade awarding, purchase orders, change orders, and client handoffs. Reporting…
Added 47 mins ago
M
Maintenance Stores Coordinator- Mars Wrigley- Newmarket, ON
Mars
Newmarket, ON · NMK-Mars Chocolate
- Full-time
As a Maintenance Stores Coordinator at Mars, you will play a pivotal role in ensuring the efficient and effective management of spare parts and tools required for optimal factory…
Added 1 hour ago
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Coordinator, Leaves (Temporary)
Nutrien
Calgary, AB
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 hour ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Work with Client Services upon receipt of signed contract to ensure project is handed off to the Project Management team.
Added 1 hour ago
N
Coordinator, Leaves (Temporary)
Nutrien
Saskatoon, SK
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 hour ago
M
Project Coordinator, Extensions St. Clair Old Weston
Metrolinx
Canada
- Full-time
The Capital Project Delivery Group is hiring a Project Coordinator for its St, Clair Old Weston Extensions office. Under the guidance of the Senior Manager, you will coordinate the design,…
Added 1 hour ago
ME
Quality Assurance Quality Control Coordinator
Morson Edge
Blind River, ON
- $60 to $100 CAD / hour
- Contract
Role: QA/QC Coordinator (Intermediate or Senior)
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 1 hour ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 1 hour ago
AE
Communications Coordinator
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Added 1 hour ago
KC
Equipment Coordinator
Kenaidan Contracting Ltd.
Mississauga, ON
- Full-time
The Equipment Coordinator helps keep our projects running smoothly by ensuring the right equipment gets to the right place at the right time. From sourcing and rentals to dispatch,…

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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