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Added 1 min ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
…and ERP systems, grounded in the full cycle accounting and sales tax expertise that shapes how we approach every engagement. We combine "Big Firm Expertise" with "Small Firm Values" to…
Added 1 min ago
AC
Menu and Compliance Coordinator
Aramark Canada
Mississauga, ON
- Contract
…consistency, and compliance. We're looking for a Menu & Compliance Coordinator to join our team for a 6-month contract to put your knowledge to work across menu development, product…
Added 1 min ago
AC
Parts & Operations Support Coordinator
A&H Custom Machine
Burlington, ON
- Full-time
We are seeking a Parts & Operations Support Coordinator to join our team in Burlington, Ontario. This position supports customer parts administration, inventory management, and logistics…
Added 15 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
We are looking for an experienced and detail-oriented Senior Sales Coordinator to support our Sales Manager and commercial sales team. This role is responsible for coordinating sales…
Added 15 mins ago
ER
Project Coordinator - Commercial Roofing
Empire Roofing
Windsor, ON
- Full-time
Excellent verbal and written communication skills used to facilitate collaboration among production and sales teams; communicate requirements and updates, and interact with clients and…
Added 15 mins ago
SR
Logistics Coordinator
Sunbelt Rentals, Inc.
Toronto, ON
- Full-time
As a Logistics Coordinator, you will oversee scheduling of deliveries, pickups, and yard service to ensure prompt receipt and delivery of equipment from/to customers, as well as supporting…
Added 16 mins ago
TT
Logistics Coordinator
Top Tier Talent Group
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are seeking an experienced and highly organized Logistics Coordinator to join a fast-paced 3PL operation specializing in refrigerated, temperature-controlled, and perishable freight.
Added 31 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Chicoutimi, QC
- Full-time
Brandt Tractor Ltd is currently seeking a Sales Coordinator for our Chicoutimi location.
Added 31 mins ago
CI
Market Data Coordinator
Colliers International
AB
- Full-time
As a Market Data Coordinator, you'll play a pivotal role in managing and validating market information within our platform. Your responsibilities will include sourcing and updating listing…
Added 46 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
and ERP systems, grounded in the full cycle accounting and sales tax
Added 1 hour ago
ID
Project Coordinator
Inter-Co Division 10 Inc.
Calgary, AB
- Full-time
…systems and other specialty construction products. With 11 sales offices across Canada and the United States, it is our mission to create the leading North American Division 10 distribution…
Added 1 hour ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
…expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that…
Added 1 hour ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
…expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that…
Added 1 hour ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
We are looking for a Workshop Coordinator to join our team at our Laval branch!
Added 2 hours ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Reporting to the Supply Chain Manager, the Supply Chain & Customer Service Coordinator is responsible for assisting in coordinating customer order fulfillment activities and providing…
Added 2 hours ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
The duties of the Sales & Events Coordinator include, but are not limited to the following:
Added 2 hours ago
SC
Bilingual National Sales Coordinator
Sysco Canada Inc.
Quebec, QC
- Full-time
Responsible for assisting the National Sales Team by providing support with National Customer Onboarding, promo planning and reporting. Working very closely with internal departments, with…
Added 2 hours ago
FT
CAC097: Payroll & HRIS Coordinator
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $49,842 to $77,878 CAD / year
- Full-time
Enter data for transactions such as garnishments, mileage, BZ awards, sales payouts, promotions, lateral moves, and terminations.
Added 2 hours ago
B
CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated…
Added 2 hours ago
AL
Project Coordinator
AMBICO Limited
Ottawa, ON
- Full-time
Role Description The Project Coordinator is a full-time, on-site role based in Ottawa, ON, responsible for supporting the planning and execution of door and frame projects from initial…
Added 3 hours ago
IT
Project Operations Manager (Construction)
InTandem Talent
Remote, Canada
- Full-time
- Remote
…inspections), as a peer on our leadership team, and lead our project…
Added 3 hours ago
BC
Recreation Facility Staff (January Start)
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Process and maintain accurate fitness membership records, merchandise sales as well as end-of day cash outs
Added 3 hours ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.
Added 4 hours ago
L
Food Service Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
Are you a talented, passionate leader with a proven record of providing excellent customer service and growing sales?
Added 4 hours ago
VT
Sales Marketing Coordinator
VSI Technology
Mississauga, ON
- Full-time
The Marketing Coordinator is responsible for supporting the planning, coordination, and execution of marketing initiatives that promote the organization's brand, services, and business…

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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