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Added 3 mins ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
Manage scheduling, coordination, and prioritization of requests as needed
Added 3 mins ago
CC
Internal Posting - PAR Coordinator
Community Counselling
North Bay, ON
- Full-time
Coordinate program operations: scheduling, referrals, reporting.
Added 1 hour ago
AI
Social Media Coordinator
All in One Marketing Pro
Abbotsford, BC
- Full-time
Role Description The Social Media Coordinator is a full-time, on-site role based in Abbotsford, BC. This position is responsible for planning, creating, and publishing engaging social media…
Added 1 hour ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking an experienced construction project professional to oversee project delivery, financial performance, scheduling, and operational coordination across residential construction…
Added 2 hours ago
PE
Junior Construction Coordinator, Administrator
PTW Energy Services
Nisku, AB
- Full-time
At PTW, we're looking for a Junior Construction Coordinator, Administrator who is organized, proactive, and ready to build their career in construction project coordination. If you enjoy…
Added 3 hours ago
MD
Treatment Coordinator
Maximum Dental
Ottawa, ON
- Full-time
The Treatment Coordinator is a full-time, on-site role based in Ottawa, ON. This position is responsible for guiding patients through their treatment journey, including reviewing proposed…
Added 3 hours ago
FH
Patient Care Coordinator
Fraser Health
Abbotsford, BC
- Part-time
…and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical team members and support staff…
Added 3 hours ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
…when an issue or emergent situation requires escalation to the Coordinator or to other areas as…
Added 3 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health
White Rock, BC
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 3 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Oakville, ON
- Full-time
Develop and maintain the project master schedule using appropriate techniques and scheduling software with input from other project management personnel.
Added 3 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Toronto, ON
- Full-time
Develop and maintain the project master schedule using appropriate techniques and scheduling software with input from other project management personnel.
Added 3 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Halifax, NS
- Full-time
Develop and maintain the project master schedule using appropriate techniques and scheduling software with input from other project management personnel.
Added 3 hours ago
OL
Client Services Coordinator (Full-Time)
Oxford Learning Centres Inc.
Halifax, NS
- Full-time
You'll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational…
Added 3 hours ago
OL
Program Coordinator
Oxford Learning Centres Inc.
Ottawa, ON
- Full-time
…Learning Barrhaven is looking for a dynamic and motivated Program Coordinator with strong people skills to assist in the day-to-day management of our busy…
Added 3 hours ago
A
RAI Coordinator
AgeCare
Toronto, ON · AgeCare Westbury
- Full-time
The RAI (Resident Assessment Instrument) Coordinator is responsible for the overall administration, organization, education, co-ordination, and implementation of the Minimum Data Set (MDS)…
Added 3 hours ago
T
Talent Acquisition Coordinator
Trulioo
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
The Talent Acquisition Coordinator will be responsible for keeping our hiring process running smoothly, from scheduling and candidate communication to sourcing support, recruitment events,…
Added 4 hours ago
FN
Family Physician - Northern Nations Wellness Centre
First Nations Health Authority
Prince George, BC
- Full-time
…Counsellor, Indigenous Social Navigator, and Traditional Wellness Coordinator. Together, our team works collaboratively to support the physical, mental, social, cultural, and nutritional…
Added 4 hours ago
EI
Assistant Site Superintendent
EBC Inc.
Ottawa, ON
- Full-time
Minimum three years in related role (e.g. project coordinator, assistant project manager);
Added 4 hours ago
SP
Proposal Coordinator
Spark Power ⚡
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a highly organized and detail-oriented Proposal Coordinator to support proposal development, prequalification…
Added 4 hours ago
Promo Scheduling Assistant, FAST Channels (1-Year Contract)
Blue Ant Media Inc.
Toronto, ON
This role will work closely with the Senior Promo Scheduling Coordinator and is a hybrid position requiring in-office attendance at our head office in Toronto for a minimum of three (3)…
Added 4 hours ago
Marketing Coordinator, Consumer Shows
Blue Ant Media Inc.
Toronto, ON
Blue Ant Media is looking for a highly organized, detail-oriented and creative Marketing Coordinator to support the planning and execution of marketing campaigns across our Toronto Home…
Added 4 hours ago
D1
Senior Mechanical Project Coordinator
Division 15 Mechanical
Richmond, BC
- Full-time
The Senior Project Coordinator is responsible for the coordination of assigned Commercial, Institutional and/or District Energy mechanical contracts.
Added 4 hours ago
FH
Supervisor, Fluoroscopy/General Procedures
Fraser Health Authority
White Rock, BC
- $48.63 to $60.74 CAD / hour
- Full-time
Reporting to the Site Coordinator, Medical Imaging, the Supervisor, Fluoroscopy/General Procedures practices in accordance with the standards of professional practice as well as utilizing a…
Added 4 hours ago
PH
Client Coordinator - Entry level
ParaMed Home Health Care
Calgary, AB
- Full-time
As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate…
Added 4 hours ago
SP
Proposal Coordinator
Spark Power
AB · Edmonton, AB
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a highly organized and detail-oriented Proposal Coordinator to support proposal development, prequalification…

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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