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Added 2 mins ago
Property Manager
Housing, Addictions and Homelessness
Selkirk, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 12 mins ago
RC
Manager, KIMS
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
The Manager exercises disciplined financial stewardship and effective resource management, leading budgeting, forecasting, and capacity planning. The role oversees vendor and technology…
Added 12 mins ago
A
Quality Engineer
Arrow
Stratford, ON
- Full-time
…innovative design, quality craftsmanship, and exceptional customer…
Added 12 mins ago
C
Strategic Fixer
Clipboard
Remote, Canada
- $78,000 to $160,000 USD / year
- Full-time
- Remote
Added 12 mins ago
CC
Advertiser Account Manager
Creative Clicks B.V.
Toronto, ON
- Full-time
Advertiser Account Manager – Performance Marketing
Added 12 mins ago
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Cloud Network Engineer
''
Florenceville-Bristol, NB
- Full-time
- Other
Reporting to the Manager of Network Services, the Network Engineer is responsible for supporting, operating, and evolving enterprise network infrastructure across on-prem and cloud…
Added 27 mins ago
Shaft Engineer
JDS Energy & Mining
Saskatoon, SK
The individual appointed to this position will report directly to the Shaft Construction Manager. The Shaft Project Engineer will be responsible for supporting a variety of projects…
Added 27 mins ago
R
Recycling Auditor
Reconomy
Brampton, ON
- $22.5 CAD / hour
- Full-time
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome…
Added 27 mins ago
A
Quality Insights Manager
Article
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- $120,000 to $140,000 CAD / year
- Full-time
…challenging, meaningful problems. This is where you come in, as a Manager, Quality Insights, you'll reassess, clean up, and structure our quality insights framework into systematic,…
Added 27 mins ago
IR
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- Full-time
Support the development and review of TSA, BOPA, EPC, major equipment, and long-term service agreements.
Added 27 mins ago
Manager, Slots - Pickering
Great Canadian Entertainment
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Pickering Casino Resort is seeking a Slots Manager!
Added 27 mins ago
SC
Meat & Seafood - Part Time Meat Cutter - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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- Part-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 27 mins ago
In Store Bakery - Baker PT OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 27 mins ago
SC
In Store Bakery - Full Time Baker -OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 27 mins ago
Sales Associate
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Saint-Sauveur, QC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
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STHS 26/27 - Reservations Specialist
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Under the general direction of the Reservations Manager/Assistant Manager/Team Lead, the Reservations Specialist will handle STHS clients’ heli ski package reservations, including but not…
Added 27 mins ago
Class 1 Driver - Sofina Foods Inc. (Edmonton North Hatchery)
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Reporting to the Hatchery Manager, the Class 1 Driver is responsible for the safe and timely transportation of products and materials between company locations and customer sites. The…
Added 27 mins ago
Manager, Asset Management
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
…stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant…
Added 27 mins ago
AN
Youth Development & Program Coordinator
Albion Neighbourhood Services
Toronto, ON
- Full-time
Reporting to the BGC Albion Manager, the Youth Development & Program Coordinator leads BGC Albion’s youth development work in four areas: career development, education supports, skill…
Added 27 mins ago
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Security Guard
Sipekne'katik
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- Full-time
Perform other related duties as required by the Security Manager.
Added 27 mins ago
BC
Registered Practical Nurse - Day Surgery
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Brantford, ON
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Registered Practical Nurse - Emergency Department
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RQ11680 – Systems Analyst – Senior
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Toronto, ON
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…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
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Registered Practical Nurse - Critical Care
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Occupational Therapist
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Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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