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Added 2 mins ago
BI
Influencer Manager Coordinator - Dead by Daylight - Internship Winter 2027
Behaviour Interactive
Toronto, ON
- Internship
…South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony,…
Added 2 mins ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Field Marketing Coordinator, you will be part of a dedicated team based in the GTA and reporting to the Territory Manger, Residential Sales. The Field Marketing Coordinator is a…
Added 2 mins ago
SB
Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Added 17 mins ago
E
Business/Admin Coordinator
EXP
Brampton, ON
- Full-time
With a mission to understand, innovate, partner and deliver, EXP provides engineering, architecture, design and consulting services to the world’s built and natural environments.
Added 32 mins ago
W
Logistics Support Coordinator
Winpak
Winnipeg, MB
- Full-time
Winpak is seeking a Logistics Support Coordinator based in Winnipeg, Manitoba to join our Traffic Team.
Added 32 mins ago
SV
Scheduling Coordinator - Long Term Care - Permanent Part Time
Schlegel Villages
Burlington, ON
- Part-time
The Village of Tansley Woods has an exciting opportunity for a Scheduling Coordinator to join their team.
Added 47 mins ago
QM
Coordonnateur de la logistique - matières premières / Logistics Coordinator - Commodities
Quantum Management Services Ltd.
Montreal, QC
- $65,000 to $80,000 CAD / year
- Full-time
Our client, a physical commodities trading firm is seeking a detail-oriented and highly organized Logistics Coordinator to manage the daily scheduling and coordination of truck…
Added 1 hour ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Shape the future of air navigation services in Canada. Reporting to the Director, ATM and Safety Performance, the Manager, Air Traffic Management (ATM) and Safety Performance Analytics…
Added 1 hour ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $72 to $80 CAD / hour
- Contract
3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Added 1 hour ago
IG
Training Architect
Infotree Global Solutions
Longueuil, QC
- Contract
Ability to work independently and as part of a Training Coordinator
Added 1 hour ago
CH
Coordonnateur/trice des transports
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
Les compétences linguistiques en anglais sont essentielles pour communiquer, soutenir et fournir des services aux personnes, aux employés ou aux partenaires qui ne parlent pas français, en…
Added 1 hour ago
W
Coordinator - Project
Wesco
Burnaby, BC
- Full-time
As a Project Coordinator, you will be responsible for coordinating project activities to ensure the project is on schedule. You will provide administrative and logistical support including…
Added 1 hour ago
Customer Service Representative Licensing & By-Laws-C0885
City of London
London, ON
Reporting to a Coordinator or Manager in the area, the Customer Service Representative, Licensing and Bylaws supports the Municipal Compliance division by completing the required processes…
Added 1 hour ago
FS
Vice-President, Advocacy & College Affairs
Fanshawe Student Union
London, ON
- Part-time
In collaboration with the Sr. Coordinator of Advocacy and Governance and the Student Advocates volunteer team, offer guidance, resources, and procedural support to students navigating…
Added 1 hour ago
B
Junior Mechanical Designer
Berendsen
Oakville, ON
- Full-time
…solution providers of hydraulic and pneumatic products and services. We have one of the largest dedicated field sales forces in both the hydraulics and pneumatics industries with 42…
Added 2 hours ago
HH
Moncton Administrative Services Coordinator (1077) PCN 1004789
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
The Supervisor is responsible for planning and coordinating clerical support services either in a clinical and/or administrative environment for a department or service.
Added 2 hours ago
IG
Digital Product Owner
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
3–5+ years of digital product management, product ownership, or technology product delivery experience within financial services
Added 2 hours ago
TF
Client Services
Total Fall Protection
Halifax, NS
- Full-time
Title: Client Services & Information Coordinator
Added 3 hours ago
N(
Assessment Services Specialist, Services for Students with Disabilities
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Reporting to the Assessment Services Coordinator, the successful candidate will collaborate across departments to coordinate assessment services and provide administrative and service…
Added 4 hours ago
M
Customer Success Coordinator
MSALABS
Quebec, QC
- Full-time
Join MSALABS and play a pivotal role in managing logistics, inventory operational efficiency, and delivering high-quality analytical services to clients across the globe.
Added 5 hours ago
CL
Resident Advisor - TRU East Village
Campus Living Centres
Kamloops, BC
- Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 5 hours ago
CH
Client Care Coordinator
C-Care Health Services
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
C-Care Health Services is a Toronto-based home healthcare agency providing professional and compassionate care services to clients and families across the Greater Toronto Area. We are…
Added 6 hours ago
Relief Community Support Worker - Day Options Program
CASS Human Resources
Calgary, AB
The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the…
Added 7 hours ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS), In Patient Psychiatry - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $49.2 to $67.08 CAD / hour
- Full-time
We are hiring a Casual Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS) to join our team in Chilliwack, B.C.
Added 8 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…

Total Fall Protection

Client Services

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Experience: Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Title: Client Services & Information Coordinator

1. Position Summary

The Client Services & Projects Coordinator is responsible for ensuring seamless client experience across inspections, installations, and compliance platforms. This position goes beyond traditional client scheduling and data management by directly supporting installation quoting, ISN compliance management, and client onboarding.

The role requires a balance of customer service excellence, project coordination, technical documentation, and compliance oversight.

2. Major Responsibilities

Client & Project Coordination

Prepare and manage installation and inspection quotations, including follow-up with clients and coordination with technical teams.
Serve as the primary contact for client compliance platforms (e.g., ISN), ensuring company documentation and certifications remain current and accurate.
Support project coordination for installation jobs, including scheduling, quoting, and follow-through with internal and external stakeholders.
Assist in cross-department communication among sales, service, and inspections.

Scheduling & Information Management

Oversee and maintain client inspection and training schedules, ensuring timely communication with clients and inspectors.
Coordinate contractor orientations and ensure all requirements are met prior to site work.
Manage the booking of lifts and specialized equipment required for inspections or installations, working closely with the Service Manager.
Maintain accurate and current client records within company systems.
Proactively engage clients for scheduling needs, including drop-off clients and reactivation of inactive accounts.

Customer Service & Accounts

Deliver exceptional customer service through prompt responses to client inquiries.
Support the Finance Division with accurate account updates, client file maintenance, and invoicing support.

Compliance & Documentation

Manage ISN and other client compliance portals, ensuring timely updates and accuracy.
Assist in documentation required for safety, training, and inspection audits.
Support preparation of client compliance reports and certifications.

3. Qualifications and Skills

Education: High school diploma (post-secondary preferred).
Experience: Minimum 2–3 years in a customer service, project coordination, or compliance role. Experience with safety compliance systems (ISN, Avetta, etc.) is an asset.
Technical Skills: Strong proficiency with MS Office and ability to work in CRM/ERP systems.
Abilities:
Strong problem-solving and organizational skills.
Ability to manage multiple priorities under tight deadlines.
Excellent written and verbal communication.
Detail-oriented, persistent, and highly self-motivated.

4. Working Conditions

Office-based with standard hours (Monday–Friday, 8:00–5:00).
Occasional overtime may be required during peak scheduling or project deadlines.
Minor physical requirements (computer use, light lifting up to 25 lbs).

5. Key Contacts

Operations Manager: Daily coordination and reporting.
Finance Division: Account updates, invoicing support.
Service Managers: Project and inspection coordination, and contractor orientation requirements.
Clients: Scheduling, quoting, and compliance management.
External Platforms (ISN, Avetta, etc.): Compliance administration.
External Vendors: Lift bookings, trainer bookings

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More about this job

Responsibilities

Coordinate client inspections, installations, quotations, schedules, and contractor orientations while supporting communication among clients, technical teams, and internal departments. Maintain client records and compliance portals, support safety and inspection documentation, and assist Finance with account updates and invoicing.

Requirements

A high school diploma is required, with post-secondary education preferred, and at least 2–3 years of experience in customer service, project coordination, or compliance. Candidates should be proficient with Microsoft Office and CRM/ERP systems, with strong organizational, communication, problem-solving, and prioritization skills; experience with ISN, Avetta, or similar compliance systems is an asset.

Skills

Customer Service
Project Coordination
Scheduling
Quotation Preparation
Compliance Management
ISN Platform Administration
Client Onboarding
Documentation Management
Microsoft Office
CRM/ERP Systems
Problem-Solving
Organization
Written Communication
Verbal Communication
Multitasking

Visa sponsorship

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Keywords

Client Services
Project Coordination
Installation Quotations
Inspection Scheduling
Client Onboarding
ISN
Avetta
Compliance Portals
Safety Compliance
Contractor Orientations
Client Records
CRM Systems
ERP Systems
Microsoft Office
Invoicing Support
Account Updates
Safety Documentation
Training Documentation
Inspection Audits
Compliance Reports
Certifications
Lift Bookings
Specialized Equipment
Customer Service

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