Field Service Technician
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What You’ll Do – The Role
- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and electrical fields.
- Program, test, and connect transfer switches.
- Program, test, and trouble shoot both generators set and synchronizing controls system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the Supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.
- Minimum 3 years’ experience as a generator field service technician (preferred)
- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
- A valid AB driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Professional verbal and written communication skills.
- Comfortable using MS Office suite including Outlook suite.
- Strong time management skills.
- The ability to work efficiently with minimal supervision.
- After hours On-Call – Required
- Heavy lifting and physical exertion is required
- Ability to work irregular hours / overtime
- Full time position plus approved OT
- Willing to work locally and throughout the Province of Alberta
- Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
- Comprehensive medical, dental, and vision benefits.
- Employer RRSP matching program.
- Health & wellness spending accounts and Employee Assistance Program.
- Paid time off and statutory holidays.
- Tuition reimbursement and professional development opportunities.
- Company vehicle for select roles and on-site parking.
More about this job
Responsibilities
Perform emergency service, preventative maintenance, repairs, troubleshooting, testing, and customer instruction for generators and related electrical systems. Manage equipment startups and load bank tests, maintain tools and parts inventory, communicate with supervisors and customers, and complete service reports.
Requirements
The role prefers at least three years of generator field service experience and a power generation diploma, mechanic certification with electrical skills, or an electrician license with mechanical skills. Candidates need a valid Alberta driver's license, AC/DC electrical and mechanical troubleshooting abilities, strong customer service and communication skills, Microsoft Office familiarity, and the ability to work independently and irregular hours.
Skills
- Generator Maintenance And Repair
- Electrical Troubleshooting
- Mechanical Troubleshooting
- Diesel And Natural Gas Engines
- AC And DC Electrical Systems
- Transfer Switch Programming
- Generator Synchronizing Controls
- Load Bank Testing
- Generator Startups
- Preventative Maintenance
- Customer Service
- Professional Communication
- Parts Inventory Management
- Service Reporting
- Time Management
- Microsoft Office
Benefits
- Medical Benefits
- Dental Benefits
- Vision Benefits
- Employer RRSP Matching
- Health And Wellness Spending Accounts
- Employee Assistance Program
- Paid Time Off
- Statutory Holidays
- Tuition Reimbursement
- Professional Development
- Company Vehicle
- On-Site Parking
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Engineering
- Energy
- Customer Service & Support
- Manufacturing
Keywords
- Generators
- Field Service
- Emergency Service
- Preventative Maintenance
- Generator Repair
- Electrical Components
- Energized Components
- Electrical Fields
- AC Electrical Systems
- DC Electrical Systems
- Transfer Switches
- Synchronizing Controls
- Generator Startups
- Load Bank Testing
- Diesel Engines
- Natural Gas Engines
- Power Generation Diploma
- Certified Mechanic
- Licensed Electrician
- Troubleshooting
- Customer Service
- Parts Inventory
- Service Reports
- Microsoft Office
- Alberta Driver's License