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Added 10 mins ago
McMaster (DeGroote School of Business) Recruitment Event - September 28, 2026
TD
Hamilton, ON · Brantford, ON · Toronto, ON · Burlington, ON
Full-time
This program will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Analyst on a team with a Relationship…
Added 25 mins ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
…transit expansions, airports, ports, highways, and large-scale site…
Added 40 mins ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 40 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 40 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 40 mins ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…excellent organizational and communication skills to serve as Manager of the Centre of Excellence in Hypertension and Vascular…
Added 40 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 40 mins ago
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…the team by completing additional tasks as directed by the…
Added 40 mins ago
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Temporary
Addresss queries in collaboration with other members of the research team and project manager.
Added 40 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 40 mins ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 40 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 40 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work Site: Montreal General Hospital (may be called on other RI-MUHC sites as required)
Added 40 mins ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 1 hour ago
Career opportunities: Postmaster - Premises provided by Postmaster (Group Office)
Jobbe
Labrador City, NL
Full-time
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
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Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 1 hour ago
Client Care Coordinator
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Lower Sackville, NS
Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work…
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
Manager, Accreditation Pharm D and Graduate Studies
University of Ottawa
Ottawa, ON · Roger Guindon Hall
Full-time
…pharmacy programs. Responsible for generating programmatic and site learning environment evaluation reports and providing trend…
Added 1 hour ago
Training Administrator (Anticipatory Staffing)
NAV CANADA
Montreal, QC
Full-time
Reporting to the Manager of Air Traffic Services (ATS) Learning Delivery, the incumbent is responsible for all administrative matters pertaining to operational training in the respective…
Added 1 hour ago
Environmental Planner (Construction Management)
Hydro One Networks Inc
Thunder Bay, ON
Carry out other environmental programs (e.g. site assessments or related investigations, waste management, spills management, biodiversity, species at risk, etc.), as assigned, to meet…
Added 1 hour ago
Environmental Planner (Construction Management)
Hydro One Networks Inc
To Be Determined, ON
Carry out other environmental programs (e.g. site assessments or related investigations, waste management, spills management, biodiversity, species at risk, etc.), as assigned, to meet…
Added 1 hour ago
CONSTRUCTION COORDINATOR
City of Toronto
Toronto, ON
Reporting to the Senior Project Manager of Minor State-of-Good Repair (SOGR) in Capital Projects Design & Delivery Section (CPDD), the Construction Coordinator will be part of a growing…
Added 1 hour ago
Social Media Manager
Cambridge Centre Dental Care
Cambridge, ON
Full-time
On-site in Cambridge, full-time. Content happens where the patients are.

Total Power Limited

Fuels System Coordinator

Mississauga, ON, Canada

Job type: Contract
Apply by: Mar 23, 2027
Experience: Minimum 1 -2 years' dispatching experience in a similar industry.
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Summary

The Fuels System Coordinator is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with

customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in progress, project management support, and invoicing on a timely and accurate basis.

The Ideal Fit (Core Competency)

Customer service skills -assist the Company in developing stronger relationships with our customers and suppliers. Provide our customers with exceptional service, ensuring they have

the best experience possible.

Communication-clearly communicate all relevant information to our customers and technicians. Set and manage expectations to avoid future conflicts. Efforts shall be made to ensure all scheduled appointments are kept and honored; however, should circumstances beyond our control arise, contact the customer prior to the scheduled appointment and advise them of the change.
Flexibility-Always be flexible to meet the needs of the business; at times rescheduling non-critical work may be required.
Attention to detail-ensure all Company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers and suppliers.
Teamwork - communicate and coordinate with others in the department to solve problems and avoid disputes, always putting the customer (external and internal) first. Work harmoniously with other departments in the Company towards our common goal to be the best in our industry.
Innovation - our goal is to provide the best customer service in the industry. Work with the manager to establish policies, practices, and systems to achieve this strategic objective.
Pride in work - present a professional image to our customers and suppliers while maintaining the highest ethical standard of conduct.
Conflict resolution - take a proactive approach in resolving customer complaints and disputes with 100% customer retention as a continued goal.
Adhere to all health and safety rules and recommendations, never making compromises in a situation that is potentially unsafe.

What You’ll Do - The Role (Responsibilities)

Ensure all customer interactions (both internally and externally) are performed to the expectations of WOW customer service, including facilitating our commitment to be on time, conveying what to expect, ensuring the technician arrives prepared, and developing a strong relationship and understanding of the various sites and site personnel.

Maintain open communication with project managers and sales staff to maximize awareness of field operations and requirements.

Support the day-to-day business operational needs: Work closely with project and sales team to schedule project and repair repair activities, receiving of vendor and supplier invoices, opening of projects in GP, updating and maintaining CRM, create service appointments and dispatching of technicians.

Facilitate payment means, pre-approvals, purchase orders, and initiate opening of new accounts.

Support project managers with the preparation of project documentation: Health & Safety paperwork, TSSA permits, Notice of Projects, and closeout documents.

Build and maintain the department schedule with guidance from management and team. Ensure all activities, one-time or recurring, are scheduled appropriately with the allocated resources.

Invoicing - ensure work orders are opened and closed on a timely basis to properly support technicians in the field and increase productivity. Verify the accuracy of all work orders prior to invoicing i.e. technician hours, labour rates, and parts used must be accounted for and billed correctly prior submitting the invoice. All completed work orders must be invoiced within 72hours of the work performed

Monitor Smart Lists to determine available calls that can be invoiced.
Create Customer invoices for contractual Field Service work performed. Ensure accuracy in amounts compared to contract.
Process invoices and forward them to our customers by mail or email, adjusting invoices as needed with required credits.
Monitor return invoice inbox for customer correspondence and rejected invoices.
Follow-up with the branches, technicians for completion of documentation.
Verify that all supporting documentation is attached to each invoice.
Ensure metrics set in place with monthly goals are achieved.
Attend quarterly meetings and be ready to share ideas revolving around invoicing.
Coordinating warranty work - ensure work-orders are opened and coded as warranty when applicable and the status of the call is communicated to the Warranty Coordinator. Ensure technicians are aware of the time allowed to complete the warranty repair and that necessary approval is received from the manufacturer prior to completing the work.
Verifying technician timecards - submit technician time cards to the department manager

daily by 10am. Prior to submission, verify that time sheet numbers align with invoicing. Notify the manager of any discrepancies.

Documentation - as work orders are completed, ensure that any noteworthy information relayed by the technician e.g. parts required, cable lengths, number of techs required for execution, or any other special requirements are documented accurately for future reference. Ensure all related Company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers, and suppliers.
Update financial spreadsheets and input new data daily.

« Prepare weekly amounts invoiced & new approvals.

Prepare material for the Finance team each month at month end i.e., amounts invoiced, backlog of jobs and review jobs to be closed each month.
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
Other tasks and responsibilities as may be required from time to time consistent with the growth and development of Total Power and the position of CSS.

What You Need (Requirement)

Minimum 1 -2 years' dispatching experience in a similar industry.
Demonstrated ability to troubleshoot basic questions of a technical nature.
Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude.

« Time management, accountability, and dependability.

Excellent communication; verbal and written.
Excellent problem soIving, negotiation, and decision-making skills.
Excellent organizational skills with strong multi-tasting capabilities.

Working Conditions

Manual dexterity is required to use desktop computers and peripherals.
Overtime as required.

Apply About employer

More about this job

Responsibilities

Coordinate customer service, scheduling, technician dispatch, project support, and communication with customers, technicians, project managers, and sales staff. Maintain work orders and documentation, process accurate and timely invoices, coordinate warranty work, verify technician timecards, and support financial reporting.

Requirements

Requires 1–2 years of dispatching experience in a similar industry, the ability to troubleshoot basic technical questions, and strong Microsoft Office and computer skills. Candidates should demonstrate excellent communication, organization, multitasking, time management, accountability, dependability, problem-solving, negotiation, and decision-making skills.

Skills

Customer Service
Scheduling
Dispatching
Communication
Time Management
Organization
Attention To Detail
Problem Solving
Negotiation
Decision-Making
Project Coordination
Invoicing
Microsoft Office
CRM Administration
Conflict Resolution
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Scheduling
Technician Dispatch
Project Coordination
Work Orders
Invoicing
Microsoft Office
CRM
Microsoft Dynamics GP
Smart Lists
Warranty Coordination
Timecards
Health And Safety Documentation
TSSA Permits
Notices Of Project
Purchase Orders
Pre-Approvals
Vendor Invoices
Financial Spreadsheets
Contractual Field Service
Technician Scheduling
Invoice Reconciliation
Customer Retention
Machinery Manufacturing

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