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Added 3 mins ago
WU
Clinical Education Manager
Western University
London, ON
- Full-time
The Manager, Clinical Education is accountable for providing administrative leadership to the Clinical Education areas (years 3 and 4) of the UME program to ensure effective and efficient…
Added 3 mins ago
TS
Christmas Kettle Campaign Assistant Coordinator
The Salvation Army Canada and Bermuda Territory
London, ON
- Full-time
Represent the organization in a positive, professional, and engaging manner.
Added 3 mins ago
TS
Christmas Support Worker
The Salvation Army Canada and Bermuda Territory
Midland, ON
- Full-time
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
Added 3 mins ago
BS
Full-Time Sales Associate - Browns Yorkdale Shopping Centre
Browns Shoes
Toronto, ON
- Full-time
Modern, tech-forward workplace focused on your personal and professional growth with a dedicated trainer to guide you.
Added 3 mins ago
ST
Support Staff - Full Time
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
…support other staff with various needs, and completing various administrative tasks. Additionally, the Full Time Support Staff will support with ensuring the Therapeutic Community model is…
Added 3 mins ago
WM
Office Administrator
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
The Office Administrator provides administrative support for assigned location. Duties vary from accounting, payroll, customer service, and general office work. Also acts as a backup to…
Added 3 mins ago
WC
Building Operator (2026-400-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…WoodGreen. The building operator shall perform their duties in a professional manner and operate within the schedules and directions set out by Building Services management. The duties and…
Added 17 mins ago
CI
Manager, Finance
Canadian Institute for Safety, Wellness, and Performance (CISWP)
Cambridge, ON
- $115,000 to $130,000 CAD / year
- Full-time
Professional accounting designation (CPA) required.
Added 17 mins ago
AL
Senior General Counsel
Adams Limitless
Toronto, ON · Etobicoke, ON
- $190,000 to $210,000 CAD / year
- Full-time
This is an opportunity for an experienced legal professional with a strong background in civil litigation, administrative law, and municipal matters to transition into a high-impact…
Added 17 mins ago
T
Paralegal
Tadpool
Montreal, QC
- Full-time
Added 17 mins ago
R
Commercial Operations Coordinator -B2B Dairy Industry
Rheolution
Montreal, QC
- Full-time
…after-sales service. This role suits a structured, energetic professional who thrives on coordination, enjoys solving customers’ problems, and wants to contribute directly to commercial…
Added 17 mins ago
SS
Housekeeping Aide - Perm Part Time Days
Sienna Senior Living
ON · Mississauga, ON
- Part-time
…benefits that support team members’ financial, personal and professional…
Added 17 mins ago
Oil & Gas Opportunities , Drilling & Technical Services - Saudi Arabia
Eram Talent
Toronto, ON
Eram Talent is hiring on behalf of its leading Oil & Gas client for multiple professional opportunities across Drilling & Rig Operations, Seismology, Geological Support, Potential Field…
Added 17 mins ago
ET
Oil & Gas Operations, Engineering & Geosciences Professionals (Saudi Arabia)
Eram Talent
Ottawa, ON
- Contract
Eram Talent is hiring on behalf of its leading Oil & Gas client for multiple professional opportunities across Drilling Operations, Rig Management, Engineering, Maintenance, Well Control,…
Added 17 mins ago
Finance & Payroll Assistant (TERM)
University of Toronto
Toronto, ON
…students, and internal University contacts to provide timely and professional…
Added 33 mins ago
MD
Business Support Specialist - State Prog Admin Intermediate
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Certified Administrative Professional (CAP), Certified Associate of Project Management (CAPM), or Certified Professional in Accessibility Core Competencies (CPACC)
Added 33 mins ago
PL
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
- Volunteer
Promote the use of litigation, administrative advocacy, community education, policy advocacy, and other advocacy tools to maximize client impact.
Added 33 mins ago
AO
Educational Projects & Systems Manager
Autism Ontario
Toronto, ON
- Full-time
…experts and internal teams, contribute to staff development and professional development, and support organization-wide learning…
Added 33 mins ago
AR
Royal Service Manager
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- Full-time
Oversee daily administrative tasks as required such as amenity orders, welcome cards and reports
Added 33 mins ago
CP
Gestionnaire de projet
Colliers Project Leaders
Levis, QC · Quebec, QC · Shawinigan, QC · Trois-Rivières, QC
- Full-time
Oversee and manage the change management process, payment certificates, and other administrative documents related to contracts or projects
Added 47 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
…supported in a value-based environment that fosters the type of professional quality our customers have come to rely…
Added 47 mins ago
W
Business Analyst
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Canada
- Full-time
Professional growth and development opportunities including in-house training, educational assistance, and leadership development programs.
Added 47 mins ago
OA
Office of the Registrar (OOTR) – Regulatory Clerk
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Toronto, ON
- Full-time
…requests for further information, allegations and particulars of professional…
Added 47 mins ago
B
Jr. Business Analyst - Capital Markets & Reconciliation
BeachHead
Toronto, ON
- $17.6 to $34.78 CAD / hour
- Contract
…technology partners in a dynamic environment, with opportunities for professional growth and…
Added 47 mins ago
AH
Senior Telecom Provisioning Coordinator
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- Full-time

Total Sanitation Services

Customer Service Representative

Sarnia, ON, Canada

Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000 · Full-time

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Job details

Pay: Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000
Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5+ years of experience in customer service.
Posting language: English
Posted: Oct 26, 2026

Original job description

Brand: Central Sanitation
Job description:
Location: Sarnia, Ontario

About Our Company
Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.

About the Role
This is an in-office position, working closely under the General Manager’s supervision. If you like having your fingers in a lot of pies to make sure our customers are getting excellent service, this is the role for you! Our Customer Service team is renowned for its dedication, understanding of our business and software systems, and ability to solve problems when things don’t go according to plan.

Responsibilities

Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Work closely with the Customer Service team and drivers to resolve customer problems and prevent complaints.
Order entry into ServiceCore, including new account set up, and revisions to existing orders.
Complete daily billing processes for assigned customer accounts.
Greet and assist in-person customers with account payments.
Reconcile customer accounts.
Collect on past due accounts, following established collection protocols.
Complete 3rd party platform uploads.
Other activities as required to support our customers.

Qualifications

5+ years of experience in customer service.
Billing experience is an asset.
Strong computer skills with knowledge of MS Office.
Efficient time management skills and able to work effectively in a fast-paced environment.
Excellent organizational skills with the ability to multi-task, and attention to detail.
Excellent verbal, written, and interpersonal communication skills.
Ability to provide professional and courteous customer service without becoming stressed or overwhelmed.

Job Type: Full time
Work Location: Fully Onsite
Pay: $50,000 - $60,000

What We Offer

Excellent company benefits.
Business casual workplace
Supportive and collaborative team environment
Opportunity to grow within a stable and expanding organization
On-the-job learning and exposure to a multi-brand operation

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodations throughout the recruitment process are available for applicants with disabilities. If you require an accommodation, please email hr@totalsanitation.com to coordinate.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate with the customer service team and drivers to resolve issues, and enter or update orders in ServiceCore. Handle billing, payments, account reconciliation, overdue collections, and third-party platform uploads.

Requirements

Requires at least five years of customer service experience; billing experience is an asset. Candidates should have strong computer skills, including Microsoft Office, effective time management and organizational abilities, attention to detail, and excellent communication skills.

Skills

Customer Service
Customer Inquiry Resolution
Order Entry
Billing
Account Reconciliation
Collections
Microsoft Office
ServiceCore
Time Management
Organization
Multitasking
Attention to Detail
Verbal Communication
Written Communication
Interpersonal Communication
Problem Solving

Benefits

Company Benefits
Business Casual Workplace
Supportive and Collaborative Team Environment
Growth Opportunities
On-the-Job Learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Portable Sanitation
Rental Equipment
Customer Inquiries
Order Entry
ServiceCore
New Account Setup
Order Revisions
Billing
Customer Payments
Account Reconciliation
Collections
Past-Due Accounts
Third-Party Platform Uploads
Microsoft Office
Time Management
Organization
Multitasking
Attention to Detail
Problem Solving
Customer Satisfaction
Driver Coordination
Fast-Paced Environment

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