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Added 12 mins ago
WC
Pharmacy Assistant
Walmart Canada
Peterborough, ON
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 12 mins ago
O
NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
…with utility leaders. They apply utility industry, demand-side management, customer engagement, and Opower expertise to solve some of the most important challenges facing electric and gas…
Added 12 mins ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
Added 12 mins ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Coordinate and oversee the process and communication flows for the parts and service function including inventory accuracy, work order processing and timely, accurate invoicing
Added 12 mins ago
TO
Camp Director (Winter Break Camp 2026)
Town of Newmarket
Newmarket, ON
- Temporary
…with a passion to deliver high quality programs, events and services. One thing is for certain, you will love the experience and our participants will…
Added 12 mins ago
A
Office Administrator
Armco
Montreal, QC
- Full-time
Excellent communication, customer-service, organizational, and time-management skills.
Added 12 mins ago
D
Superviseur des services alimentaires
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
Below are the qualifications required to become a Food Services Supervisor. We are committed to recruiting top talent for this position. Here is how we will know that you will be successful…
Added 12 mins ago
FR
Security Concierge
FirstService Residential Canada
Vaughan, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 12 mins ago
FR
Security Concirge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 12 mins ago
ST
Lead Technician
Stock Transportation
Toronto, ON
- Full-time
Stock Transportation Ltd. (a subsidiary of Summit School Services) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario and Alberta. Our corporate…
Added 12 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Are you a hands-on leader with experience in fleet maintenance, heavy-duty equipment, asset management, and team supervision? The City of Beaumont is seeking a Team Lead, Fleet Services to…
Added 26 mins ago
AH
Food Service I
Alberta Health Services
Canmore, AB
- Part-time
…variety of tasks to ensure a quality patient, resident, and customer experience. Under the general supervision of a Food Services Supervisor, you will use your customer service, teamwork…
Added 27 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Stratford, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Duncan, BC
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 27 mins ago
W
WM Over the Counter Pharmacy Assistant store 3650
Walmart
Calgary, AB
- Part-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 41 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 41 mins ago
AC
Housekeeper
Aramark Canada
AB · Edmonton, AB
- Full-time
The Cleaning Services Worker I clean and maintain assigned area(s) to meet customer and client satisfaction. Essential functions and responsibilities of the position may vary by Aramark…
Added 41 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 41 mins ago
FR
Patrol Guard
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 41 mins ago
CC
Agent(e) de soutien administratif, classe 1 - Administrative Support Agent, Class I
Champlain College Saint-Lambert
Saint-Lambert, QC · St-Lambert, QC
- $25.65 to $28.68 CAD / hour
- Full-time
Supérieur immédiat : Directeur, Services aux étudiants
Added 41 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 41 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 41 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 41 mins ago
E
Gestionnaire, coordination des services techniques
Elopak
Boisbriand, QC
- Full-time
Joignez-vous à notre équipe des Services techniques!

Total Sanitation Services

Customer Service Representative

Sarnia, ON, Canada

Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000 · Full-time

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Job details

Pay: Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000
Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5+ years of experience in customer service.
Posting language: English
Posted: Oct 26, 2026

Original job description

Brand: Central Sanitation
Job description:
Location: Sarnia, Ontario

About Our Company
Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.

About the Role
This is an in-office position, working closely under the General Manager’s supervision. If you like having your fingers in a lot of pies to make sure our customers are getting excellent service, this is the role for you! Our Customer Service team is renowned for its dedication, understanding of our business and software systems, and ability to solve problems when things don’t go according to plan.

Responsibilities

Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Work closely with the Customer Service team and drivers to resolve customer problems and prevent complaints.
Order entry into ServiceCore, including new account set up, and revisions to existing orders.
Complete daily billing processes for assigned customer accounts.
Greet and assist in-person customers with account payments.
Reconcile customer accounts.
Collect on past due accounts, following established collection protocols.
Complete 3rd party platform uploads.
Other activities as required to support our customers.

Qualifications

5+ years of experience in customer service.
Billing experience is an asset.
Strong computer skills with knowledge of MS Office.
Efficient time management skills and able to work effectively in a fast-paced environment.
Excellent organizational skills with the ability to multi-task, and attention to detail.
Excellent verbal, written, and interpersonal communication skills.
Ability to provide professional and courteous customer service without becoming stressed or overwhelmed.

Job Type: Full time
Work Location: Fully Onsite
Pay: $50,000 - $60,000

What We Offer

Excellent company benefits.
Business casual workplace
Supportive and collaborative team environment
Opportunity to grow within a stable and expanding organization
On-the-job learning and exposure to a multi-brand operation

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodations throughout the recruitment process are available for applicants with disabilities. If you require an accommodation, please email hr@totalsanitation.com to coordinate.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate with the customer service team and drivers to resolve issues, and enter or update orders in ServiceCore. Handle billing, payments, account reconciliation, overdue collections, and third-party platform uploads.

Requirements

Requires at least five years of customer service experience; billing experience is an asset. Candidates should have strong computer skills, including Microsoft Office, effective time management and organizational abilities, attention to detail, and excellent communication skills.

Skills

Customer Service
Customer Inquiry Resolution
Order Entry
Billing
Account Reconciliation
Collections
Microsoft Office
ServiceCore
Time Management
Organization
Multitasking
Attention to Detail
Verbal Communication
Written Communication
Interpersonal Communication
Problem Solving

Benefits

Company Benefits
Business Casual Workplace
Supportive and Collaborative Team Environment
Growth Opportunities
On-the-Job Learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Portable Sanitation
Rental Equipment
Customer Inquiries
Order Entry
ServiceCore
New Account Setup
Order Revisions
Billing
Customer Payments
Account Reconciliation
Collections
Past-Due Accounts
Third-Party Platform Uploads
Microsoft Office
Time Management
Organization
Multitasking
Attention to Detail
Problem Solving
Customer Satisfaction
Driver Coordination
Fast-Paced Environment

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