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Added 11 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 11 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 11 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…dedicated Respiratory Therapy Team. Reporting to the Clinical Manager, Critical Care Unit, the successful applicant will be responsible for providing evidenced based, comprehensive, safe,…
Added 11 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 11 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Allied Health, the incumbent will work as a member of an interdisciplinary team providing comprehensive assessment, treatment and management of patients…
Added 11 mins ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager of Mental Health Outpatient and Social Work, you will be responsible to provide quality social work services congruent with the Code of Ethics and…
Added 11 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 11 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Therapy Services, the Recreation Therapist will function as a member of an interdisciplinary health care team. The recreation therapist meets the assessed needs…
Added 11 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…
Added 11 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 11 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 11 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 11 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 11 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 11 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 11 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 11 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room program and must…
Added 11 mins ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Engineering & Maintenance, the Painter/Journeyperson is responsible for performing regular maintenance and painting services across hospital facilities. This…
Added 11 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 11 mins ago
AI
Digital Marketing & Growth Strategist
Alqamüv Inc.
Canada
- Contract
Strong proficiency in Meta Ads Manager, Google Ads, analytics and conversion tracking.
Added 11 mins ago
TI
Salesforce Delivery Lead
Techpros IT Solutions Inc.
Toronto, ON
- Contract
Previous experience as a delivery lead, project manager, or solution architect on Salesforce or similar enterprise platforms is highly preferred.
Added 11 mins ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The Assistant General Manager supports the General Manager by providing leadership and oversight for manufacturing operations and executing the Division’s operating priorities. The role is…
Added 11 mins ago
A
Chef De Projet / Project Manager
Actalent
MB · Saint-Laurent, MB
- $40 to $55 CAD / hour
- Contract
Added 11 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 11 mins ago
Software Engineer I
Planview Incorporated
Vancouver, BC

Total Sanitation Services

Customer Service Representative

Sarnia, ON, Canada

Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000 · Full-time

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Job details

Pay: Job Type: Full time Work Location: Fully Onsite Pay: $50,000 - $60,000
Job type: Full-time
Apply by: Apr 24, 2027
Experience: 5+ years of experience in customer service.
Posting language: English
Posted: Oct 26, 2026

Original job description

Brand: Central Sanitation
Job description:
Location: Sarnia, Ontario

About Our Company
Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services. The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas. We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America. Our vision is to be North America's sanitation services provider of choice in the markets that we serve.

About the Role
This is an in-office position, working closely under the General Manager’s supervision. If you like having your fingers in a lot of pies to make sure our customers are getting excellent service, this is the role for you! Our Customer Service team is renowned for its dedication, understanding of our business and software systems, and ability to solve problems when things don’t go according to plan.

Responsibilities

Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction.
Work closely with the Customer Service team and drivers to resolve customer problems and prevent complaints.
Order entry into ServiceCore, including new account set up, and revisions to existing orders.
Complete daily billing processes for assigned customer accounts.
Greet and assist in-person customers with account payments.
Reconcile customer accounts.
Collect on past due accounts, following established collection protocols.
Complete 3rd party platform uploads.
Other activities as required to support our customers.

Qualifications

5+ years of experience in customer service.
Billing experience is an asset.
Strong computer skills with knowledge of MS Office.
Efficient time management skills and able to work effectively in a fast-paced environment.
Excellent organizational skills with the ability to multi-task, and attention to detail.
Excellent verbal, written, and interpersonal communication skills.
Ability to provide professional and courteous customer service without becoming stressed or overwhelmed.

Job Type: Full time
Work Location: Fully Onsite
Pay: $50,000 - $60,000

What We Offer

Excellent company benefits.
Business casual workplace
Supportive and collaborative team environment
Opportunity to grow within a stable and expanding organization
On-the-job learning and exposure to a multi-brand operation

We invite applications from all qualified individuals, including those from traditionally underrepresented groups. We are committed to employment equity and diversity in the workplace. Accommodations throughout the recruitment process are available for applicants with disabilities. If you require an accommodation, please email hr@totalsanitation.com to coordinate.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. We may use AI-assisted tools in our recruitment process.

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More about this job

Responsibilities

Respond to customer inquiries, coordinate with the customer service team and drivers to resolve issues, and enter or update orders in ServiceCore. Handle billing, payments, account reconciliation, overdue collections, and third-party platform uploads.

Requirements

Requires at least five years of customer service experience; billing experience is an asset. Candidates should have strong computer skills, including Microsoft Office, effective time management and organizational abilities, attention to detail, and excellent communication skills.

Skills

Customer Service
Customer Inquiry Resolution
Order Entry
Billing
Account Reconciliation
Collections
Microsoft Office
ServiceCore
Time Management
Organization
Multitasking
Attention to Detail
Verbal Communication
Written Communication
Interpersonal Communication
Problem Solving

Benefits

Company Benefits
Business Casual Workplace
Supportive and Collaborative Team Environment
Growth Opportunities
On-the-Job Learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Portable Sanitation
Rental Equipment
Customer Inquiries
Order Entry
ServiceCore
New Account Setup
Order Revisions
Billing
Customer Payments
Account Reconciliation
Collections
Past-Due Accounts
Third-Party Platform Uploads
Microsoft Office
Time Management
Organization
Multitasking
Attention to Detail
Problem Solving
Customer Satisfaction
Driver Coordination
Fast-Paced Environment

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