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Touchstone Institute

Manager, Data & Evaluation

Toronto, ON, M5J 1H8, Canada

Job type: Contract
Posting language: English
Posted: Sep 21, 2026

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Original job description

About Touchstone Institute

Touchstone Institute is a non-profit corporation governed by a board of directors and receives financial support from the Government of Ontario. Touchstone Institute works closely with physicians, nurses and other healthcare providers who provide subject matter expertise to assess and improve the level of competency across individual practice. Building on its history to facilitate entry to training or practice for Internationally Educated Health Professionals, Touchstone Institute seeks to continue the work in this area while expanding to support excellence in competent practice for all who deliver health care.

About Practice Ready Ontario (PRO)

Funded by the Government of Ontario, Touchstone Institute works closely with the College of Physicians and Surgeons of Ontario, Ontario Health, the Medical Council of Canada, and others while administering the PRO program. PRO is a workplace assessment program that aims to add internationally trained family physicians or general practitioners who have completed post-graduate training and have an established track record of work in another country to practice in rural communities in Ontario.

Position Description

Reporting to the Director, Strategic Implementation, the Manager leads the development and execution of data and evaluation strategies for Practice Ready Ontario. This role is responsible for overseeing the collection, analysis, and reporting of quantitative and qualitative data to evaluate program performance and outcomes, and provide actionable insights to senior leaders and stakeholders. The position combines technical analytics expertise with strategic program evaluation and requires strong project management and leadership skills.

Key Accountabilities

Data Analytics & Reporting

Lead the design, development, and implementation of analytics frameworks, dashboards, and performance measurement systems
Analyze complex data sets to identify trends, risks, opportunities, and areas for improvement
Develop and maintain key performance indicators (KPIs) and performance monitoring processes
Oversee the creation of reports, presentations, and data visualizations that support decision-making
Strengthen data collection processes across the PRO pathway, and ensure findings lead to recommendations and follow-through with internal teams
Collaborate with IT to ensure data quality, integrity, governance, and compliance with organizational standards

Program Evaluation

Responsible for the development and implementation of program evaluation frameworks and methodologies for the PRO program
Collaborate with internal and external stakeholders to define impact reporting requirements and strategies
Translate the PRO measurement and evaluation frameworks into a coordinated workplan and track progress with updates to senior leaders
Apply an evaluative mindset and collaborates with others to ensure the PRO program is meeting its intended goals and continuously improving
Oversee the development and implementation of surveys and other tools to support evaluation activities

Team Leadership

Provides strategic and operational direction and manages the work of Data & Evaluation team
Works alongside internal departments and senior leadership on effective resource allocations and assignments
Assigns and prioritizes tasks for team members in a timely manner, and manages team scheduling
Reviews deliverables for quality and provides team members with feedback and opportunities for improvement
Ensures staff receive and participate in appropriate job-related training and orientation.
Prepares program briefing materials for the Executive team and other audiences as required

Position Requirements

Knowledge

Knowledge of the government and healthcare sectors in Ontario and Canada
Strong understanding of data collection methods, program evaluation principles and frameworks, and research design
Familiarity with data governance, data quality, and privacy requirements
Familiarity with medical education, professional competency assessments and licensure pathways for medical professionals is an asset

Skills

Excellent proficiency in data analysis and visualization tools
Excellent proficiency with Microsoft Office Suite
Excellent written and communication skills, including report writing and presentation development
Strong critical thinking skills to identify key issues and propose solutions
Strong ability to synthesize quantitative and qualitative evidence, communicate limitations, and develop recommendations to inform program and leadership decisions
Strong organizational and project management skills
Strong interpersonal and collaboration skills to work with others to coordinate information

Proficiency with statistical software and/or SQL is an asset

Abilities

Ability to lead a team, delegate work and manage performance issues
Comfort conducting presentations to various stakeholder audiences
Ability to work independently or as part of a team, with a range of clients at all organizational levels
Ability to process multiple types of information, perform multiple tasks simultaneously, and prioritize
Quick learner with the ability to adapt and deal with continuing change
Exhibits objectivity and openness to others’ views – welcomes feedback, contributes to a positive working environment, supports the organizations efforts to succeed

Qualifications

Post-secondary education from a health sciences program or related field, master’s degree preferred
At least 5 years of experience working in data analytics, program evaluation, performance measurement, or research
At least 3 years of experience leading a team of staff
Demonstrated experience designing and implementing program evaluations and translating findings into recommendations for program improvement

Job level: 6

Closing date: Monday, October 5, 2026

Notes for Candidates

This is an existing vacancy within the organization
This is a contractual role of 24 months
Touchstone Institute does not use artificial intelligence (AI) tools as part of the applicant screening process. Applications will be reviewed by members of our recruitment and hiring teams to ensure a fair and thorough assessment.
The salary range considers many factors including, but not limited to experience, education, and training, etc. It is not typical for the salary to be offered near the top of the range, it is dependent on numerous factors.
Touchstone Institute is dedicated to employment equity and fostering a diverse work environment. We encourage applications from Indigenous Peoples, racialized persons, persons with disabilities, and other equity-seeking groups. We believe that a diverse team is essential to understanding and serving the evolving needs of the healthcare sector.

We follow a hybrid work model with two designated in-office days: Tuesdays and Wednesdays. Successful candidates must be available to work on-site during these days at 145 Wellington St W Suite 600, Toronto, ON M5J 1H8 with or without accommodation.

All applications should be submitted through our application tracking system via Bamboo at: https://tsin.bamboohr.com/careers/113

Touchstone Institute is an equal-opportunity employer that is committed to fostering a diverse work environment and exercises accessible employment practices. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) and Touchstone Institute’s policies, a request for accommodation will be accepted in all aspects of our hiring process. If you anticipate needing any type of accommodation during the recruitment process, please email [email protected] in advance of your appointment.

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More about this job

Responsibilities

The Manager leads the development and execution of data and evaluation strategies for the Practice Ready Ontario program. This role oversees the collection, analysis, and reporting of data to provide actionable insights while managing the Data & Evaluation team.

Requirements

Candidates must have at least 5 years of experience in data analytics or program evaluation and at least 3 years of team leadership experience. A post-secondary degree in health sciences or a related field is required, with a master's degree preferred.

Skills

Data analysis
Program evaluation
Performance measurement
Project management
Data visualization
Strategic planning
Team leadership
Quantitative research
Qualitative research
SQL
Statistical software
Report writing
Critical thinking
Stakeholder management
Data governance

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Program Evaluation
Performance Measurement
Healthcare
Government of Ontario
KPIs
Data Governance
SQL
Microsoft Office Suite
Research Design
Medical Education
Licensure Pathways
Dashboards
Strategic Implementation
Quantitative Data
Qualitative Data
Project Management
Data Visualization
Stakeholder Engagement
Practice Ready Ontario

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