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Added 6 mins ago
A
Customer Success Manager- 1 Year Term
Assent
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSM, is highly organized with impeccable attention to…
Added 6 mins ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON
- Full-time
Overview and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative…
Added 19 mins ago
LA
Legal Aid Worker
Legal Aid Ontario
Toronto, ON
- Full-time
Manage email and voicemail system by responding to such communications or directing clients to the appropriate service.
Added 19 mins ago
GO
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the DTS Service Manager, the Technical Analyst supports the implementation, maintenance, and optimization of infrastructure services, including servers, networks, cloud…
Added 19 mins ago
WK
Brand Manager - Innovation, Adult Balance and Wellness Brands
WK Kellogg Co
Mississauga, ON
- Full-time
…ownership, drive results, and make your mark as our next Brand Manager - Innovation. In this role you’ll play a key role in advancing the innovation agenda for some our most cherished…
Added 21 mins ago
Associate Producer - Global News Toronto
Corus Entertainment
Toronto, ON
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Added 21 mins ago
Program Manager, AI Enablement & Workforce Readiness
Talent Acquisition Team at Westland Insurance. Text reply only.
Toronto, ON · Surrey, BC
We’re searching for a Program Manager, AI Enablement & Workforce Readiness. Are you searching for new possibilities?
Added 35 mins ago
CH
Host Ambassador, Kitchener/Waterloo – ON
Canada Homestay Network
Kitchener, ON
- Contract
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Added 35 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 35 mins ago
M
Marketing Content Manager
MEDFAR
Montreal, QC
- Full-time
As Marketing Content Manager, you’ll lead MEDFAR’s content strategy and execution across channels, turning complex healthcare technology, clinical workflows, and AI innovation into clear,…
Added 36 mins ago
ON
Branch Manager
Ontario Native Women's Association
Hamilton, ON
- Full-time
The Branch Manager is responsible for overseeing the implementation, delivery, and management of programs in accordance with program standards, funding requirements, and organizational…
Added 36 mins ago
ON
Community Development Manager
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Hamilton, ON
- Full-time
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Added 46 mins ago
TS
Residential Worker
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Brampton, ON
- Part-time
Reports directly to: Director. The Senior Case Manager functions as a team lead providing direction on tasks and support to this position.
Added 46 mins ago
TS
Shelter Support Worker-Relief
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
…with team members to promote client well-being and effective program delivery. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service…
Added 46 mins ago
TS
Shelter Support Worker Women's
The Salvation Army Canada and Bermuda Territory
London, ON
- Full-time
…with team members to promote client well-being and effective program delivery. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service…
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Assistant Manager, Housing and Support Services ARC
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
The ARC Assistant Manager of Housing and Support Services (HSS) Department provides employee supervision and oversight within the HSS Department to ensure staff and management have the…
Added 46 mins ago
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Front Desk Clerk -Relief
The Salvation Army Canada and Bermuda Territory
London, ON
- Part-time
Maintain accurate physical and electronic filing systems, databases, records, and registers; track inventory and order office and program supplies as required.
Added 46 mins ago
TS
Recreation Assistant- Grace Village (Casual)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
Under the supervision of the Recreation Therapy Manager, the Recreation Assistant works as a member of the Interdisciplinary Care Team and provides Recreation Therapy services in accordance…
Added 48 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 48 mins ago
TS
Christmas Admin Assistant
The Salvation Army in Canada
Saskatoon, SK
- Full-time
…limited to answering phones, data input and interacting with program participants, volunteers, donors and clients as is…
Added 48 mins ago
CC
National Account Manager
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Montreal, QC
- Full-time
…Insurance, Holidays, stock options, and an Employee Assistance…
Added 48 mins ago
TS
Assistant Manager, Housing and Support Services ARC
The Salvation Army in Canada
Victoria, BC
- Full-time
The ARC Assistant Manager of Housing and Support Services (HSS) Department provides employee supervision and oversight within the HSS Department to ensure staff and management have the…
Added 48 mins ago
LM
Dual Lab Patient Technician & Mobile Lab Patient Technician
LifeLabs Medical Laboratory Services
Dryden, ON
- Part-time
…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 48 mins ago
TS
Recreation Assistant- Grace Village (Casual)
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
Under the supervision of the Recreation Therapy Manager, the Recreation Assistant works as a member of the Interdisciplinary Care Team and provides Recreation Therapy services in accordance…
Added 48 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

Touchstone Institute

PRO, Program Coordinator

Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 4, 2026
Experience: → Minimum 2-3 years’ experience in a project coordination role
Posting language: English
Posted: Oct 5, 2026

Original job description

About Touchstone Institute

Touchstone Institute is a non-profit corporation governed by a Board of Directors and receives financial support from the Government of Ontario, in addition to generating revenue through direct business to business contracts seeking competency assessment and learning solution services.

It’s the largest assessment centre of its kind in Canada, providing professional competency assessment and learning programs to support the delivery of high-quality health care. Touchstone Institute works closely with physicians, nurses and other healthcare providers who provide subject matter expertise to assess and improve the level of competency across individual practice.

Touchstone Institute has become an integral part of the commitment to internationally trained health professionals seeking entry into training and practice in Ontario and has expanded to provide assessment, certification, and quality assurance programs for practitioners across Canada.

About Practice Ready Ontario (PRO)

Practice Ready Ontario (PRO) is a workplace assessment program that helps internationally trained family physicians who have completed postgraduate training and independent practice in family medicine or as a general practitioner outside Canada, a fast-tracked pathway to begin working in Ontario. Funded by the Government of Ontario, Touchstone Institute works closely with the College of Physicians and Surgeons of Ontario, the Medical Council of Canada, and others to administer the PRO program.

Position Description

Reporting to the Manager of PRO, the Program Coordinator plays a key role in developing and coordinating PRO program operations from candidate intake, selection and assessment. The Program Coordinator will work closely with internal departments and external stakeholders to set timelines and budgets, plan meetings and operationalize the program. The Program Coordinator may also provide coordination support to other priority programs from time to time at the discretion of the Manager and Director.

Key Accountabilities

Program Coordination

→ Oversees the successful administration of clinical field assessments, including site recruitment, liaising with assessors/candidates, and overall program delivery.

→ Coordinates meetings with subject matter experts, key collaborators and project committees, developing materials and organizing all meeting logistics

→ Works with internal stakeholders including the Technology Coordinator, Operations Coordinator, Events Coordinator and others to coordinate successful programming

→ Acts as a key contact for any issues pertaining to the Practice Ready Ontario Clinical Field Assessment, Candidate Orientation and Multiple Mini Interviews

→ Updates the Manager regularly on any issues that may affect program timelines and candidate or assessor experience

Program Development

→ Collaborates with subject matter experts, consultants, assessors, clinic /hospital administrators, HR departments, casual staff and others to plan and execute project activities

→ Works to draft and coordinate policies, standard operating procedures, and process documents

→ Regularly reviews current processes with an eye to improving the efficiency and quality of current practices

→ Research’s solutions that could better operationalize current processes

→ Liaises with internal departments and external vendors as needed

→ Pulls reports to evaluate and determine progress and success of program and participants

→ Makes suggestions on how to better support the organization’s objectives based on the feedback received from stakeholders

→ Supports User Acceptance Testing (UAT) for the PRO IT portal

Reporting and Documentation

→ Track candidate program progress using Touchstone Institute’s custom registration portal and Clinical Field Assessment software

→ Communicates with applicants regarding their application and assessment status

→ Communicates with assessors regarding clinical field assessment planning and delivery

→ Works with Manager and Director to draft and coordinate necessary reporting for clients, funders, and other internal and external stakeholders

→ Inputs all post-program information to internal databases for reporting purposes

→ Provides input and maintains program policies as required

Position Requirements

→ Advanced knowledge of Microsoft Office Suite

→ Knowledge of Project Management principles and tools

→ Knowledge of and experience with Learning Management Systems an asset

→ Project coordination skills to lead, develop, plan, implement, and evaluate projects

→ Demonstrates high level of customer service – responds using timely, respectful, and culturally sensitive communication to stakeholders, ensuring a positive and professional experience throughout the Practice Ready Ontario program

→ Strong oral communication skills – speaks clearly and persuasively in positive or negative situations, listens and gets clarification if needed, responds well to stakeholder inquiries

→ Advanced written communication skills – writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet the needs of various audiences, presents numerical data effectively

→ Well-developed critical thinking skills to identify key issues and propose solutions

→ Self-directed with the ability to independently prioritize tasks and set goals

→ Demonstrated ability to process multiple types of information, perform multiple tasks simultaneously, and prioritize

→ Exhibits objectivity and openness to others’ views – welcomes feedback, contributes to a positive working environment, supports the organizations efforts to succeed

Qualifications

→ University degree or college diploma in education, health sciences or a related field

→ Minimum 2-3 years’ experience in a project coordination role

→ Experience working with healthcare organizations is an asset

→ Bilingualism (English and French) is an asset for this role.

What We Offer

→ A collaborative and team-oriented working environment

→ Comprehensive employer-paid health and dental benefits

→ 3 weeks’ vacation to start, plus additional personal days

→ Staff appreciation events

→ Extended office closure during the holidays

Closing date: Friday, October 19, 2026

Notes for Candidates

This is an existing vacancy within the organization
This is a contract role for 18 months
Job level: 3
Touchstone Institute does not use artificial intelligence (AI) tools as part of the applicant screening process. Applications will be reviewed by members of our recruitment and hiring teams to ensure a fair and thorough assessment.
The salary range considers many factors including, but not limited to experience, education, and training, etc. It is not typical for the salary to be offered near the top of the range, it is dependent on numerous factors.
Touchstone Institute is dedicated to employment equity and fostering a diverse work environment. We encourage applications from Indigenous Peoples, racialized persons, persons with disabilities, and other equity-seeking groups. We believe that a diverse team is essential to understanding and serving the evolving needs of the healthcare sector.

We follow a hybrid work model with two designated in-office days: Tuesdays and Wednesdays.

Successful candidates must be available to work on-site during these days at 145 Wellington St W Suite 600, Toronto, ON M5J 1H8 with or without accommodation.

All applications should be submitted through our application tracking system via Bamboo at: https://tsin.bamboohr.com/careers/114?source=aWQ9MTU%3D

Touchstone Institute is an equal-opportunity employer that is committed to fostering a diverse work environment and exercises accessible employment practices. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA) and Touchstone Institute’s policies, a request for accommodation will be accepted in all aspects of our hiring process. If you anticipate needing any type of accommodation during the recruitment process, please email hr@tsin.ca in advance of your appointment.

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More about this job

Responsibilities

Coordinates Practice Ready Ontario operations, including candidate intake, clinical field assessments, meetings, stakeholder communications, and program delivery. Develops and improves program processes and documentation, tracks candidate progress, supports portal testing, and prepares reports for internal and external stakeholders.

Requirements

Requires a university degree or college diploma in education, health sciences, or a related field, along with at least 2–3 years of project coordination experience. Candidates should have strong project coordination, communication, critical thinking, and organizational skills, with advanced Microsoft Office knowledge; healthcare experience, learning management system experience, and English-French bilingualism are assets.

Skills

Program Coordination
Project Management
Clinical Assessment Coordination
Stakeholder Communication
Meeting Planning
Policy and Procedure Development
Process Improvement
Reporting and Documentation
Critical Thinking
Customer Service
Written Communication
Oral Communication
Task Prioritization
Microsoft Office Suite
Learning Management Systems
User Acceptance Testing

Benefits

Health and Dental Benefits
Vacation
Personal Days
Staff Appreciation Events
Extended Holiday Office Closure

Visa sponsorship

Not detected in the job text

Keywords

Practice Ready Ontario
Program Coordination
Project Management
Clinical Field Assessment
Candidate Intake
Candidate Orientation
Multiple Mini Interviews
Stakeholder Engagement
Meeting Logistics
Program Delivery
Policies
Standard Operating Procedures
Process Improvement
Program Evaluation
Reporting
Documentation
Registration Portal
Clinical Field Assessment Software
User Acceptance Testing
Microsoft Office Suite
Learning Management Systems
Healthcare Organizations
Subject Matter Experts
Assessors
Candidate Communications
Project Planning
Bilingualism

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