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Added 30 mins ago
L
Produce Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
We are looking for a Produce Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 30 mins ago
GE
Buffet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 30 mins ago
GE
Sales Associate
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Gift Shop Manager, the Sales Associate is responsible for conducting and reconciling money transactions in an accurate and timely manner. Emphasis must be placed…
Added 30 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
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Added 30 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 30 mins ago
GE
Stage Bar Server
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Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…
Added 30 mins ago
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Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 59 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 59 mins ago
N
Marketing Manager
North
Vancouver, BC
- Full-time
Our ideal Marketing Manager will be an integral contributor to the company. You'll be working on multiple projects to continue making us the #1 HR Software for SMB business. If you get a…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Administer the accounting related functions within the store supporting sales, inventory, payroll, and benefits reporting and other financial requirements in order to achieve the financial…
Added 1 hour ago
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Live-in Resident Manager
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Victoria, BC
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 1 hour ago
B
Resident Manager
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London, ON
- Full-time
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Added 1 hour ago
TA
SALES ASSOCIATE - PART TIME
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- Part-time
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Added 1 hour ago
Sales Associate
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Added 2 hours ago
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Merchandiser, Hourly Full Time Flexible Shifts
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- Full-time
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Added 2 hours ago
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Beauty Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Fort St. John, BC
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 2 hours ago
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Sales Associate
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Chilliwack, BC
- Full-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 2 hours ago
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General Manager
TOULA
Toronto, ON
- Full-time
The General Manager (GM) role is a cornerstone position within our organization, pivotal in driving the success and growth of our practice. This high-profile role demands a comprehensive…
Added 2 hours ago
RC
Operations Manager - Bulk & Liquid Soils
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Hamilton, ON
- Full-time
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Added 3 hours ago
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Banking Advisor
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Bathurst, NB
- Full-time
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
R(
Team Lead (Full time) - Reitmans
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Winnipeg, MB
- Full-time
Support store performance by contributing to the achievement of sales goals and ensuring alignment with company objectives and key performance indicators (KPIs).

TOULA

General Manager

Toronto, ON, Canada

Salary: $70,000 - $80,000 · Full-time

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Job details

Pay: Salary: $70,000 - $80,000
Job type: Full-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

About the Job

We are assembling a team of forward-thinking innovators in medical aesthetics to create a transformative experience for both our patients and providers. We’re looking for someone who shares our passion for delivering an elevated skincare experience, and who is excited about the opportunity to help shape the future of TOULA. If you are driven by the idea of building something exceptional, contributing to our mission, and being part of an early-stage company committed to revolutionizing the medical aesthetics industry, we want you to be a key player in this journey.

The General Manager (GM) role is a cornerstone position within our organization, pivotal in driving the success and growth of our practice. This high-profile role demands a comprehensive skill set, including robust expertise in office management, operations, and an in-depth understanding of the aesthetics industry. The ideal PM should excel in both the development and execution of strategic business plans while adeptly leading teams toward collective goals. We're seeking a dynamic, energetic leader, passionate about personal achievement and able to inspire and coach teams, fostering a collaborative and motivational environment. The General Manager will have their own office in our studio and report into the CEO, and work cross-functionally with the support office as necessary.

In this role, we are looking for a leader who is passionate about skincare, has worked in a medical aesthetics role previously, and someone who is excited about coaching and mentoring a team to help us bring our mission to life as we grow.

Key Responsibilities:

Operational Excellence & Financial Management:

○ Oversee daily operations to ensure efficiency and high-quality patient care.

○ Implement and monitor marketing and financial strategies for optimal productivity and profitability.

○ Assist in software setup and implementation, ensuring technological integration.

○ Develop and enforce policies and procedures.

○ Prepare and analyze annual budgets and monthly financial reports, liaising with accountants.

○ Optimize cost controls and operational audits, ensuring accuracy and efficiency. Knowledge of loss prevention and cash management.

○ Ensure inventory supply levels and resources allow team to function at optimal capacity.

○ Coordinate with medical leadership to uphold service and safety standards.

Patient Services:

○ Execute daily a brand propelling experience which meets and exceeds the expectations of guest experience.

○ Equip staff with knowledge about products and services to enhance patient communication.

○ Address and resolve patient complaints professionally, safeguarding the practice's integrity.

○ Develop treatment plan value propositions to enhance patient understanding and engagement.

Personnel Management & Development:

○ Lead recruitment, onboarding, and training of new staff to ensure a seamless integration.

○ Building an inclusive team culture. Ensuring the health, safety and wellness of all TOULA guests and team members.

○ Manage the individual performance of team members and ensure accountability with respect to work quality, member satisfaction, teamwork, patient care.

○ Maximizing labor productivity through management of appointment bookings and staff scheduling, ensuring that appointment flow is seamless and maximized from day to day.

○ Plan, schedule, and implement training programs for continuous staff development.

○ Approve and monitor timesheets for payroll.

○ Identify opportunities for growth within the clinic team, providing consistent feedback and taking ownership of ongoing skill development to enhance performance and efficiency. Optimize team workflows by aligning individual strengths with clinic operations.

○ Conduct regular meetings to evaluate operational efficiency and discuss improvement strategies.

○ Lead and participate in activities that support the well-being of the in-clinic team to ensure the health and wellness of the team is always top of mind.

Sales Management:

○ Develop and implement sales strategies to boost revenue and patient engagement.

○ Set sales targets for staff and monitor performance through regular evaluations.

○ Train staff in effective sales techniques and promote cross-selling of products and services.

○ Analyze sales data to identify market trends and opportunities for growth.

○ Foster a sales-oriented culture within the practice to maximize service uptake and profitability.

Vendor Coordination & Community Engagement:

○ Develop strategic partnerships with vendors to enhance product and service offerings.

○ Represent the practice in community and in-clinic member events, cultivating relationships that enhance visibility. Represent and driving awareness of TOULA within the local community.

○ Lead vendor coordination, ensuring optimal supply management and cost savings annually.

Business & Strategy Development:

○ Collaborate with physicians to formulate and implement business action plans.

○ Adapt to market trends and regulatory changes impacting operations and services.

○ Maintain core relationships with vendors and sales representatives for strategic success.

You Have:

· A minimum of 5 years in healthcare management, preferably within a medical spa, plastic surgery, or cosmetic dermatology setting.

· Experience with Zenoti or a similar practice management software is preferred.

· Proven track record in leading and motivating teams in a fast-paced environment.

· Excellent people/coaching skills. The ability to create a sense of belonging and strong team morale.

· Enthusiastic leader, driven by delivering world-class hospitality for patients

· Strong business acumen, entrepreneurial spirit, exceptional communication/collaboration skills, and the ability to maintain confidentiality.

· A proactive team player with a hands-on approach, who is willing to roll-up your sleeves and be hands-on.

· High emotional intelligence, leading with adaptability and flexibility to support the needs of the team, members and business.

· Professional attire and demeanor are always projected.

· Ability to handle delicate situations with tact and maintain resilience under stress.

· The ability to leads with courage, honesty, fairness, and kindness. The ability to do that hard things first when it comes to supporting what’s best for the team.

· Strong proficiency with Microsoft Office (Word and Excel) and knowledge of practice management software/systems (including point-of-sale and related retail and inventory management systems).

Our Promise To You:

· Competitive salary and performance-based incentives.

· Comprehensive health benefits package including access to mental health support, continuing education, and mentorship opportunities.

· Opportunities for professional growth and continuing education.

· A collaborative and supportive work environment.

· Staff perks – discounted treatments and product discounts for employees.

· Work in a modern, luxurious, and innovative medical spa setting with a dedicated office.

· An exciting opportunity to further your career with a dynamic team.

The role of General Manager at TOULA may require evening and weekend work, in addition to managing direct reports as well as working closely with the team leads, as well as managing challenging members and patients. This position will be based in our studio with occasional travel locally for training.

Salary: $70,000 - $80,000

How to Apply: Interested candidates are invited to submit their resume and cover letter, outlining their qualifications and experience, along with references, to hr@toulastudio.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

TOULA is committed to fostering an inclusive, diverse, and equitable workplace that reflects the communities we serve. We believe that every team member should have the opportunity to build a meaningful and successful career in an environment where they feel valued and supported.

We provide equal employment opportunities to all candidates and employees, regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, or any other protected characteristic.

#facethefuture

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More about this job

Responsibilities

Oversee the studio’s daily operations, financial performance, patient experience, staffing, scheduling, inventory, and service standards. Lead sales and business development, coach and develop the team, coordinate vendors, and collaborate with physicians and leadership to support growth and community engagement.

Requirements

Requires at least five years of healthcare management experience, preferably in a medical spa, plastic surgery, or cosmetic dermatology setting, along with a proven ability to lead and motivate teams. Candidates should bring strong business acumen, coaching and communication skills, proficiency with Microsoft Word and Excel, and familiarity with practice management, point-of-sale, retail, and inventory systems; Zenoti or similar software is preferred.

Skills

Healthcare Management
Medical Aesthetics Operations
Office Management
Strategic Business Planning
Financial Management
Budgeting and Financial Reporting
Team Leadership
Recruitment and Onboarding
Staff Training and Development
Patient Experience
Sales Strategy
Inventory Management
Vendor Coordination
Practice Management Software
Microsoft Word and Excel
Communication and Collaboration

Benefits

Health Benefits
Mental Health Support
Continuing Education
Mentorship Opportunities
Professional Growth Opportunities
Discounted Treatments
Employee Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Medical Aesthetics
Healthcare Management
Medical Spa
Plastic Surgery
Cosmetic Dermatology
Practice Management
Zenoti
Microsoft Office
Microsoft Word
Microsoft Excel
Point-of-Sale Systems
Retail Management
Inventory Management
Financial Reporting
Budgeting
Cost Controls
Loss Prevention
Cash Management
Patient Experience
Treatment Plans
Sales Strategies
Cross-Selling
Staff Scheduling
Payroll
Vendor Coordination
Community Engagement
Operational Audits
Policies and Procedures
Team Development

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