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Added 7 mins ago
L
Produce Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Produce Department Manager, you will manage the produce department to ensure that the department is prepared for…
Added 7 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 7 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 7 mins ago
GE
Blaze Bar & Grill Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 7 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 7 mins ago
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Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 7 mins ago
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Gestionnaire mondial du centre de services/Manager Service Desk
SITA Switzerland Sarl
Montreal, QC
- Full-time
…on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward - we’re proud to be recognized as a Great Place to Work®…
Added 36 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.
Added 1 hour ago
FB
Operations Coordinator
Forbes Bros. Group of Companies
Langley (District), BC · City of Langley, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 1 hour ago
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Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 1 hour ago
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Operations Coordinator
Forbes Bros. Group of Companies
Burnaby, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 1 hour ago
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Operations Coordinator
Forbes Bros. Group of Companies
Coquitlam, BC
- Full-time
The Office Manager leads daily administrative operations across three regional locations, supporting onsite teams and serving as a central point of contact for inquiries. You will guide…
Added 1 hour ago
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Restaurant Manager - Operations & Team Leadership
Boston Pizza
Dryden, ON
- Full-time
· Development and advancement. Training and leadership development, with opportunities to grow into a General Manager role and across restaurant operations. Reimbursement for selected…
Added 1 hour ago
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Culinary Supervisor
Boston Pizza
Dryden, ON
- Full-time
· Training and career growth. Sharpen your kitchen and leadership skills through training, coaching and practical experience, with opportunities to grow into Kitchen Manager or Restaurant…
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
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Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
Sales Associate
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Saskatoon, SK
Participates in inventory twice per year, all training sessions and staff meetings.
Added 1 hour ago
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Beauty Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 2 hours ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Nanaimo, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 2 hours ago
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Front of House Supervisor
Boston Pizza
Dryden, ON
- $21.95 CAD / hour
- Full-time
· Training and career growth. Build your confidence through training, coaching and practical leadership experience, with opportunities to grow into a Restaurant Manager role and across…
Added 2 hours ago
T
General Manager
TOULA
Toronto, ON
- Full-time
The General Manager (GM) role is a cornerstone position within our organization, pivotal in driving the success and growth of our practice. This high-profile role demands a comprehensive…
Added 2 hours ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…Mechanic to join our shop team in Edmonton. Reporting to the Shop Manager, the Journeyperson HD Mechanic is responsible for the maintenance, diagnosis, and repair of our fleet of ready-mix…

TOULA

General Manager

Toronto, ON, Canada

Salary: $70,000 - $80,000 · Full-time

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Job details

Pay: Salary: $70,000 - $80,000
Job type: Full-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

About the Job

We are assembling a team of forward-thinking innovators in medical aesthetics to create a transformative experience for both our patients and providers. We’re looking for someone who shares our passion for delivering an elevated skincare experience, and who is excited about the opportunity to help shape the future of TOULA. If you are driven by the idea of building something exceptional, contributing to our mission, and being part of an early-stage company committed to revolutionizing the medical aesthetics industry, we want you to be a key player in this journey.

The General Manager (GM) role is a cornerstone position within our organization, pivotal in driving the success and growth of our practice. This high-profile role demands a comprehensive skill set, including robust expertise in office management, operations, and an in-depth understanding of the aesthetics industry. The ideal PM should excel in both the development and execution of strategic business plans while adeptly leading teams toward collective goals. We're seeking a dynamic, energetic leader, passionate about personal achievement and able to inspire and coach teams, fostering a collaborative and motivational environment. The General Manager will have their own office in our studio and report into the CEO, and work cross-functionally with the support office as necessary.

In this role, we are looking for a leader who is passionate about skincare, has worked in a medical aesthetics role previously, and someone who is excited about coaching and mentoring a team to help us bring our mission to life as we grow.

Key Responsibilities:

Operational Excellence & Financial Management:

○ Oversee daily operations to ensure efficiency and high-quality patient care.

○ Implement and monitor marketing and financial strategies for optimal productivity and profitability.

○ Assist in software setup and implementation, ensuring technological integration.

○ Develop and enforce policies and procedures.

○ Prepare and analyze annual budgets and monthly financial reports, liaising with accountants.

○ Optimize cost controls and operational audits, ensuring accuracy and efficiency. Knowledge of loss prevention and cash management.

○ Ensure inventory supply levels and resources allow team to function at optimal capacity.

○ Coordinate with medical leadership to uphold service and safety standards.

Patient Services:

○ Execute daily a brand propelling experience which meets and exceeds the expectations of guest experience.

○ Equip staff with knowledge about products and services to enhance patient communication.

○ Address and resolve patient complaints professionally, safeguarding the practice's integrity.

○ Develop treatment plan value propositions to enhance patient understanding and engagement.

Personnel Management & Development:

○ Lead recruitment, onboarding, and training of new staff to ensure a seamless integration.

○ Building an inclusive team culture. Ensuring the health, safety and wellness of all TOULA guests and team members.

○ Manage the individual performance of team members and ensure accountability with respect to work quality, member satisfaction, teamwork, patient care.

○ Maximizing labor productivity through management of appointment bookings and staff scheduling, ensuring that appointment flow is seamless and maximized from day to day.

○ Plan, schedule, and implement training programs for continuous staff development.

○ Approve and monitor timesheets for payroll.

○ Identify opportunities for growth within the clinic team, providing consistent feedback and taking ownership of ongoing skill development to enhance performance and efficiency. Optimize team workflows by aligning individual strengths with clinic operations.

○ Conduct regular meetings to evaluate operational efficiency and discuss improvement strategies.

○ Lead and participate in activities that support the well-being of the in-clinic team to ensure the health and wellness of the team is always top of mind.

Sales Management:

○ Develop and implement sales strategies to boost revenue and patient engagement.

○ Set sales targets for staff and monitor performance through regular evaluations.

○ Train staff in effective sales techniques and promote cross-selling of products and services.

○ Analyze sales data to identify market trends and opportunities for growth.

○ Foster a sales-oriented culture within the practice to maximize service uptake and profitability.

Vendor Coordination & Community Engagement:

○ Develop strategic partnerships with vendors to enhance product and service offerings.

○ Represent the practice in community and in-clinic member events, cultivating relationships that enhance visibility. Represent and driving awareness of TOULA within the local community.

○ Lead vendor coordination, ensuring optimal supply management and cost savings annually.

Business & Strategy Development:

○ Collaborate with physicians to formulate and implement business action plans.

○ Adapt to market trends and regulatory changes impacting operations and services.

○ Maintain core relationships with vendors and sales representatives for strategic success.

You Have:

· A minimum of 5 years in healthcare management, preferably within a medical spa, plastic surgery, or cosmetic dermatology setting.

· Experience with Zenoti or a similar practice management software is preferred.

· Proven track record in leading and motivating teams in a fast-paced environment.

· Excellent people/coaching skills. The ability to create a sense of belonging and strong team morale.

· Enthusiastic leader, driven by delivering world-class hospitality for patients

· Strong business acumen, entrepreneurial spirit, exceptional communication/collaboration skills, and the ability to maintain confidentiality.

· A proactive team player with a hands-on approach, who is willing to roll-up your sleeves and be hands-on.

· High emotional intelligence, leading with adaptability and flexibility to support the needs of the team, members and business.

· Professional attire and demeanor are always projected.

· Ability to handle delicate situations with tact and maintain resilience under stress.

· The ability to leads with courage, honesty, fairness, and kindness. The ability to do that hard things first when it comes to supporting what’s best for the team.

· Strong proficiency with Microsoft Office (Word and Excel) and knowledge of practice management software/systems (including point-of-sale and related retail and inventory management systems).

Our Promise To You:

· Competitive salary and performance-based incentives.

· Comprehensive health benefits package including access to mental health support, continuing education, and mentorship opportunities.

· Opportunities for professional growth and continuing education.

· A collaborative and supportive work environment.

· Staff perks – discounted treatments and product discounts for employees.

· Work in a modern, luxurious, and innovative medical spa setting with a dedicated office.

· An exciting opportunity to further your career with a dynamic team.

The role of General Manager at TOULA may require evening and weekend work, in addition to managing direct reports as well as working closely with the team leads, as well as managing challenging members and patients. This position will be based in our studio with occasional travel locally for training.

Salary: $70,000 - $80,000

How to Apply: Interested candidates are invited to submit their resume and cover letter, outlining their qualifications and experience, along with references, to hr@toulastudio.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

TOULA is committed to fostering an inclusive, diverse, and equitable workplace that reflects the communities we serve. We believe that every team member should have the opportunity to build a meaningful and successful career in an environment where they feel valued and supported.

We provide equal employment opportunities to all candidates and employees, regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, or any other protected characteristic.

#facethefuture

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More about this job

Responsibilities

Oversee the studio’s daily operations, financial performance, patient experience, staffing, scheduling, inventory, and service standards. Lead sales and business development, coach and develop the team, coordinate vendors, and collaborate with physicians and leadership to support growth and community engagement.

Requirements

Requires at least five years of healthcare management experience, preferably in a medical spa, plastic surgery, or cosmetic dermatology setting, along with a proven ability to lead and motivate teams. Candidates should bring strong business acumen, coaching and communication skills, proficiency with Microsoft Word and Excel, and familiarity with practice management, point-of-sale, retail, and inventory systems; Zenoti or similar software is preferred.

Skills

Healthcare Management
Medical Aesthetics Operations
Office Management
Strategic Business Planning
Financial Management
Budgeting and Financial Reporting
Team Leadership
Recruitment and Onboarding
Staff Training and Development
Patient Experience
Sales Strategy
Inventory Management
Vendor Coordination
Practice Management Software
Microsoft Word and Excel
Communication and Collaboration

Benefits

Health Benefits
Mental Health Support
Continuing Education
Mentorship Opportunities
Professional Growth Opportunities
Discounted Treatments
Employee Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Medical Aesthetics
Healthcare Management
Medical Spa
Plastic Surgery
Cosmetic Dermatology
Practice Management
Zenoti
Microsoft Office
Microsoft Word
Microsoft Excel
Point-of-Sale Systems
Retail Management
Inventory Management
Financial Reporting
Budgeting
Cost Controls
Loss Prevention
Cash Management
Patient Experience
Treatment Plans
Sales Strategies
Cross-Selling
Staff Scheduling
Payroll
Vendor Coordination
Community Engagement
Operational Audits
Policies and Procedures
Team Development

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