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Added 2 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 4 hours ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
…and the Specialist Services Committee (SSC). Reporting to the Manager, Medical Quality Leadership & Practice, the Quality Improvement (QI) Leader plays a key role in the enrichment of an…
Added 5 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 9 hours ago
NB
Senior Tax Advisor
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Advisor – Investment Fund and ETF Taxation at National Bank means acting as a subject matter expert in a complex and constantly evolving field. You contribute to…
Added 11 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 11 hours ago
K
Manager, National CPA Program (12 months contract)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 15 hours ago
JI
Senior Product Manager
Jumbo Interactive
Calgary, AB
- Full-time
…raise critical funds through professionally managed lottery programs. Our work helps generate millions of dollars annually in support of life-changing healthcare initiatives, groundbreaking…
Added 16 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 16 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
Serve as Project or Program Manager on larger projects and programs as needed, though project management is not the sole focus of position
Added 16 hours ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 19 hours ago
CO
Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time Emergency Planning Manager. Reporting to the Deputy Fire Chief, the Emergency Planning Manager is responsible for the strategic…
Added 20 hours ago
M
Manager, Strategic Finance & Deal Desk
Mecka
Remote, Canada
- $140,000 to $155,000 USD / year
- Full-time
- Remote
As Manager, Strategic Finance & Deal Desk, you will build the deal desk that every commercial team runs its deals through, and own the models behind the prices we quote and the rates we…
Added 20 hours ago
M
Manager, Strategic Finance & Deal Desk
Mecka.ai
Richmond Hill, ON
- $140,000 to $155,000 USD / year
- Full-time
As Manager, Strategic Finance & Deal Desk, you will build the deal desk that every commercial team runs its deals through, and own the models behind the prices we quote and the rates we…
Added 20 hours ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing…
Added 20 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Support key strategic initiatives and transformation programs
Added 22 hours ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 23 hours ago
BS
Senior Manager, Total Rewards & Well-Being
Bilingual Source
Toronto, ON · Etobicoke, ON
- $120,000 to $140,000 CAD / year
- Full-time
This is an opportunity to influence rewards strategy, partner with senior leadership, and guide a dedicated team while helping shape programs that support employees across a multi-site…
Added 1 day ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
…fundraising collateral working closely with faculty members and senior leaders to articulate emerging funding priorities throughout the lifespan of the campaign (5-7 years), and…
Added 1 day ago
Senior Manager, Global Common Investment Platform
Scotiabank
Toronto, ON
The Senior Manager, Global Common Investment Platform plays a key role in driving the ongoing transformation and evolution of the Common Investment Platform (CIP) as a core investment…
Added 1 day ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Support key strategic initiatives and transformation programs
Added 1 day ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 1 day ago
EG
Collections Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity…
Added 1 day ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 1 day ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
Reports To: Senior Director, Integrated Marketing
Added 1 day ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…segments in line with corporate Integrated Business Plans (IBPs) strategic objectives & Critical Success Factors (CSFs). Translate ICPs into omnichannel campaigns, develop & produce…

Town of Oakville

Control Centre Supervisor

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Details

Temporary Full-Time (Non-UnionT)

Posting Status

Open to all current Town of Oakville employees and external applicants

Duration

Indefinite contract

Closing Date

Applications for this position must be received at by no later than 11:59p.m. on November 3, 2026.

This job posting is for an existing vacancy and therefore will be filled accordingly.

Reporting to the Manager of Transit Operations this position is responsible for supervising the dispatch and delivery of all fixed route conventional, specialized, demand responsive and charter services. This first line supervisory position will manage the day-to-day on-time performance of our service remotely from the transit control centre. This will involve ongoing communication with and direction to driving staff. The Transit Operations Clerks and Vehicle Dispatch Clerk will report directly to the Control Centre Supervisor. The Control Centre Supervisor will leverage the Oakville Transit Intelligent Transportation System (ITS) and the GO Transit Train Tracker technology to optimize on-time service performance and connectivity. This position will also utilize the various on-street surveillance cameras along with the transit facility surveillance camera system to maximize the safety and security of employees, customers and assets.

What can I expect to do in this role?

As The Control Centre Supervisor You Will

Manage the dispatching of all service from the transit facility. Adjusting driver schedules, including shift start and finish times as appropriate given the needs of the business and as provided for in the Collective Agreement. Authorizing and approving overtime as required to address service and business needs. Liaises with Maintenance staff for vehicle issues including coordination of change offs, road calls, dispatch requirements and sign-ins;
Manage the delivery of fixed route and demand response service remotely from the control centre. Supervising Drivers in the performance of their duties with focus on schedule adherence and on-time performance to ensure work is performed effectively and efficiently and in accordance with town or departmental standards, levels of service, specifications, policies, procedures and legislated requirements;
Make adjustments to service to compensate for delays caused by breakdowns, accidents, incidents, diversions, weather and congestion. Monitor GO train arrival/departure at stations, optimizing connectivity;
Maximize use of highly technical resources to manage service and provide remote supervision; making real-time adjustments to service in response to a multitude of environmental factors negatively impacting service;
Utilize the Intelligent Transportation System (ITS) to coordinate all standard, priority and emergency communications; initiating appropriate response including Emergency Services as required. Assist Transit Service Supervisors with investigation and follow up on inquires, accidents, complaints and other incidents from the general public, residents, emergency services, other departments, senior management and members of council;
Create and maintain vehicle dispatch sheet for current day service and next day service. Track, report, record and document all information regarding exceptions to driver assignments including hours worked, sick time, time off, and overtime as per the Collective Agreement for uploading into the drivers’ payroll system and perform other general office duties;
Evaluate and provide direction to ensure programs and technologies meet statutory requirements. Monitor On Demand services when required, making off hours adjustments to schedules; approving same day booking changes and ride requests.
Work various rotating shifts, including days, evenings and nights, covering a seven-day a week operation.

How do I qualify?

Completion of a two-year college diploma and a minimum of three (3) year's related transit experience.
Formal education is augmented by progressively responsible experience working in a transit operations environment including scheduling, service adjustment methods and emergency operating procedures.
Highly developed understanding of transit regulations, Town policies and procedures, collective agreement provisions and other relevant guidelines and processes that apply to Transit services.
Familiar with the practical application of technology in a public transit environment and outstanding service delivery, leadership and supervisory abilities.
Have a valid and unrestricted Ontario Driver's License Class G minimum and a driving record that demonstrates responsible and safe driving behaviour. Note: Applicants with 6 or more points are ineligible for consideration. The successful applicant will be required to provide the Corporation with a current drivers abstract (no older than 30 days) prior to assuming the position.
Additional certification may be required such as upgrading to a “CZ” license, Occupational Health and Safety certification Level 1 and other job-related training.

Please note that this position requires a satisfactory vulnerable sector check dated within 60 days of the employment offer.

In Addition, Your Experience Includes

Meeting the expectations and requirements of internal and external customers;
Writing clearly and succinctly in a variety of communication settings and styles conveying messages that have the desired effect;
Scoping out length and difficulty of tasks and projects; setting objectives and goals and establishing targets for quality and productivity;
Exercising sound judgment and evidence-based decision making in demanding or stressful situations, responding decisively and quickly to emerging opportunities or risks; being cognizant of decisions that may be politically sensitive;
Providing individuals with timely information so that they can make accurate decisions;
Demonstrating values and ethics in personal behavior in keeping with corporate values; is widely trusted; keeping confidences, admitting mistakes and representing self truthfully;
Identifying solutions, alternatives and consequences based upon the evaluation of relevant facts, issues and risks;
Assigning responsibility for tasks and decisions; setting clear objectives, measuring processes necessary to get things done; monitoring process, progress and results, designing feedback loops into work; ensuring work complies with formal procedures and regulation;
Promoting collaboration among staff; encouraging and incorporating creativity and learning; providing effective forums for staff to express ideas, views, and concerns individually and as a team;
Effectively motivating and directing the work of individuals and teams;
Consulting, soliciting and listening to ideas and concerns from colleagues, customers/residents, users, staff and stakeholders;
Planning and adjusting work based on a thorough understanding of requirements and priorities and seeking clarification and direction as appropriate; setting priorities and making the most of time available;
Dealing proactively with interpersonal or personal matters that could affect own performance;
Dealing firmly and effectively in a timely manner with staffing issues; not allowing problems to fester and making difficult decisions in the best interest in the organization;
Demonstrating an understanding of team member roles and responsibilities, and balancing own needs with those of the team or organization;
Using government assets and resources appropriately and responsibly by understanding and applying related policies and procedures;
Making well-thought-out recommendations to management;
Developing effective networks by seeking out opportunities for collaboration and strategic alliances.

Your experience should also demonstrate the following Supervisor leadership competencies:

Strategic Thinking – innovating through analysis and ideas
Engagement – mobilizing people, organizations, partners
Management excellence – delivering results through action management, people management and financial and asset management
Accountability and Respect – serving with integrity and respect

Click to view the competencies for this Supervisor level.

Corporate Values

Teamwork, accountability, dedication, honesty, innovation and respect

DATED: October 28, 2026

The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Supervise dispatch and delivery of conventional, specialized, demand-responsive, and charter transit services, directing staff and making real-time adjustments to maintain service performance and connectivity. Use transit technology and surveillance systems to coordinate communications, respond to incidents, support safety, and document driver assignments and service exceptions.

Requirements

Requires a two-year college diploma and at least three years of related transit experience, including experience in transit operations, scheduling, service adjustments, and emergency procedures. Candidates must have a valid unrestricted Ontario Class G driver's licence with a safe driving record, strong supervisory and communication abilities, and must pass a vulnerable sector check.

Skills

Transit Operations
Service Dispatch
Schedule Adjustment
Staff Supervision
Emergency Response
Incident Investigation
Service Coordination
Customer Service
Decision-Making
Communication
Safety and Security
Scheduling
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Transit Operations
Control Centre
Fixed-Route Transit
Specialized Transit
Demand-Responsive Transit
Charter Services
Service Dispatch
Driver Scheduling
Overtime Authorization
Collective Agreement
On-Time Performance
Service Adjustments
Emergency Operating Procedures
GO Transit Train Tracker
Surveillance Cameras
Vehicle Dispatch
Road Calls
Incident Investigation
Payroll Documentation
On-Demand Services
Vulnerable Sector Check
Occupational Health and Safety
Customer Service
Staff Supervision
Safety and Security

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