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Town of Whitby

Supervisor, Operations - Parks

Whitby, ON, Canada

Pay: $127,432.00 - $144,809.00
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Responsibilities

Reporting to the Senior Manager, Operations – Parks, the Supervisor, Operations - Parks is responsible for overseeing the daily operation and supervision of the Parks division including:

Supervising, planning and delivering the day-to-day operation;
Providing input to the development of long-term resource needs and strategic plans;
Providing strong leadership, advice and guidance to staff
Maintaining a visible and active presence in the field to observe work practices, reinforce safety and service expectations, coach employees, and ensure consistent accountability for operational results;
Providing dedicated oversight by establishing clear expectations, monitoring performance and productivity, addressing issues promptly, and leading continuous operational improvements.
Recruitment, training, personnel development and labour relations;
Supervision, scheduling and oversight of work performed by staff and contractors;
Preparation of reports and correspondence in response to operational issues;
Ensure that the required staff, equipment and materials are available;
Preparation, evaluation and administration of various tenders/quotations;
Ensure compliance, including training and documentation, with technical regulations and legislation, including but not limited to the Occupational Health & Safety and the Highway Traffic Act.;
Developing, implementing and training of new and existing Standard Operating Procedures (SOPs), and ensuring compliance and documentation as applicable, adhering to the Occupational Health and Safety Act;
Assisting the Manager with the preparation and monitoring of the capital and operating budgets;
Effectively respond to general requests, concerns and complaints from residents, the public, user groups, senior staff, and other departments; and,
Participation in on-call responsibilities and responding to after-hours emergencies, storm events and winter operations
Other duties as may be assigned.

Who You Are

Our Operational Services team is seeking a strong leader who can motivate, guide and hold staff accountable for results. You lead and supervise effectively in a complex, unionized environment and collaborate to resolve competing priorities while considering diverse perspectives.

You combine practical knowledge and experience with strong communication and interpersonal skills to support staff and stakeholders. You exercise tact, diplomacy and sound judgment when working with diverse partners and addressing sensitive matters.

You solve problems creatively by gathering and assessing relevant information. A skilled negotiator, you support your team, strengthen communication, ease tensions and resolve issues while adapting effectively to uncertainty and changing priorities.

What You Bring To Our Team

As the successful applicant, you will possess:

A diploma or degree in a parks-related discipline;
At least five years of experience in parks maintenance or operations, including three years of supervisory experience and exposure to municipal winter operations;
Strong management, leadership, interpersonal and team-building skills, preferably gained in a unionized environment;
Strong analytical, research, reasoning and decision-making skills;
Excellent project management, organizational and prioritization skills;
Demonstrated knowledge of municipal government and applicable legislation;
Strong financial and budget management skills;
Intermediate proficiency with Microsoft Office, including Outlook, Word and Excel;
Excellent communication skills and the ability to build effective working relationships with staff, consultants and the public;
The ability to work tactfully and diplomatically with a broad range of partners;
The ability to organize and prioritize competing workloads, meet deadlines and perform effectively under pressure;
Availability to work flexible hours, including afternoons, evenings and weekends, as required;
A valid Class G driver’s licence maintained in good standing.

What We Offer You

A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

Salary Range/Hourly Rate

$127,432.00 - $144,809.00

Hybrid Information

Frontline

Hours

Monday to Friday – 7:30 a.m. to 4:00 p.m. (forty hours per week). Flex and additional hours may be required in order to respond to emergency situations and/or assist with winter control operations.

Closing Date

October 5, 2026

Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.

AI Disclosure: The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position.

Our commitment to Inclusion, Diversity, Equity, and Antiracism

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history - the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement

The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Accommodation

The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

Apply About employer

More about this job

Responsibilities

The Supervisor, Operations - Parks is responsible for overseeing the daily operations, maintenance, and strategic planning of the Parks division. This role involves leading staff, managing budgets, ensuring safety compliance, and coordinating with contractors and the public.

Requirements

Candidates must possess a diploma or degree in a parks-related discipline and at least five years of experience in parks maintenance or operations. A minimum of three years of supervisory experience and a valid Class G driver's licence are also required.

Skills

Parks maintenance
Supervisory experience
Budget management
Project management
Leadership
Communication
Interpersonal skills
Conflict resolution
Strategic planning
Operational improvement
Regulatory compliance
Microsoft Office
Team building
Analytical skills
Negotiation
Decision-making

Benefits

Pension program

Visa sponsorship

Not detected in the job text

Keywords

Parks maintenance
Operations management
Municipal government
Budgeting
Capital planning
Occupational Health and Safety Act
Highway Traffic Act
Standard Operating Procedures
Winter operations
Unionized environment
Tenders
Quotations
Leadership
Project management
Strategic planning
Personnel development
Labour relations
Microsoft Outlook
Microsoft Word
Microsoft Excel
Public relations
Infrastructure
Sustainability
Urban design
Community engagement
Risk management
Field supervision
Emergency response
Storm events
Contractor management

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