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Added 9 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Participer activement à l'équipe et offrir un excellent service à la clientèle tout en promouvant une image d'entreprise supérieure
Added 9 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 9 mins ago
WC
(CAN) Cashier
Walmart Canada
Williams Lake, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Operations Control Centre (OCC) team, where effective coordination and real-time operational support help ensure accurate passenger processing and reliable flight departures…
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Supervisor is responsible for assist with the training content and day to day operational support of the winter attractions which includes Woodview Skating, Big Dipper Tubing, and…
Added 9 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Hull, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
P
Material Planner
Puratos
Chilliwack, BC
- Full-time
Support Purchasing Manager in finding sources for new materials and services.
Added 9 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Red Deer, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
TO
Temporary Operations Clerk (anticipated for up to 4 months)
Town of Whitby
Whitby, ON
- Full-time
Reporting to, and under the direction of the Manager, Administration and Analytics, the Operations Clerk is responsible for providing administrative and communications support to the…
Added 9 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 9 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 9 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 9 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 9 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Squamish, BC
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 9 mins ago
WC
(CAN) Self Checkout Attendant (PT)
Walmart Canada
Ancaster, ON
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Squamish, BC
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
WC
Asset Protection Associate
Walmart Canada
Kitchener, ON
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…

Townline

Leasing Manager

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

About Townline

Townline is an industry-leading Vancouver-based real estate developer with over 40 years of experience creating thoughtfully designed homes and communities across British Columbia. From townhomes and high-rise towers to mixed-use and alternative housing solutions, Townline is known for its commitment to quality, innovation, and exceptional customer care. With fully integrated in-house Development, Construction, Finance, Sales, Leasing, Customer Care, and Marketing teams, Townline is involved in every stage of the development process.

We are seeking a Leasing Manager to join our team in Victoria. The successful candidate will bring strong leadership and relationship-building skills while supporting the continued growth of our residential portfolio.

General Duties and Responsibilities of a Leasing Manager may include, but are not limited to:

Property Tours and Showings:

Schedule and conduct suite and community tours for prospective residents.
Highlight property features and amenities during tours.
Follow up with prospective residents to answer questions and address concerns.

Prospect and Resident Communication:

Serve as a primary point of contact for prospect, applicant, and resident inquiries throughout the leasing process.
Respond to phone calls, emails, and written correspondence promptly and professionally.
Communicate leasing requirements and move-in details to prospective and incoming residents, including deposits, resident insurance requirements, move-in inspections, and elevator booking procedures.

Lease Documentation and Coordination:

Prepare lease agreements, addendums, and other leasing documents accurately and in a timely manner.
Review lease terms and conditions to ensure compliance with company policies and regulations.
Coordinate lease signings and ensure all required signatures and documents are obtained.

Application Screening and Processing:

Process rental applications and conduct background and credit checks.
Communicate leasing requirements and application procedures to prospective residents.
Database Management and Recordkeeping

Administrative Support:

Support the leasing team with day-to-day administrative tasks, including filing, document preparation, and record management.
Provide administrative support that helps ensure smooth and efficient leasing operations.

Team Management and Leadership:

Oversee the leasing team’s day-to-day activities, coordinating schedules, assigning tasks, and ensuring appropriate coverage for tours and prospect inquiries.
Provide training, coaching, and ongoing support to strengthen leasing skills, property knowledge, and customer service.
Monitor lead follow-up, application progress, and database accuracy to ensure consistent execution of leasing procedures.
Support the team in meeting leasing targets by reviewing performance, identifying challenges, and recommending improvements.
Foster a positive, inclusive team environment that encourages collaboration, accountability, and open communication.
Provide regular updates to management on team performance, staffing needs, and issues requiring additional support.

Requirements:

Valid Rental Property Management License issued by the BC Financial Services Authority (BCFSA)
Minimum 3-5 years of progressive experience in residential leasing, property management, or a related field.
Proven experience leading, coaching, and developing leasing or customer service teams.
Familiarity with Yardi, CRM Flex, or similar software preferred.
Strong communication and interpersonal skills.
Ability to work flexible hours including weekends and evenings.
Reliable transportation
Ability to work flexible hours, including evenings and weekends, to support leasing activities and resident events as needed.

Apply About employer

More about this job

Responsibilities

Lead the leasing team’s daily operations, including scheduling, coaching, performance monitoring, and ensuring consistent follow-up with prospects and applicants. Oversee tours, resident and prospect communications, lease documentation, application processing, database accuracy, and administrative support.

Requirements

Requires a valid Rental Property Management License issued by the BC Financial Services Authority and 3–5 years of progressive experience in residential leasing, property management, or a related field. Candidates must have experience leading and developing teams, strong communication skills, reliable transportation, and flexibility to work evenings and weekends; familiarity with Yardi, CRM Flex, or similar software is preferred.

Skills

Team Leadership
Coaching and Training
Relationship Building
Communication
Customer Service
Residential Leasing
Property Management
Lease Documentation
Application Processing
Credit and Background Checks
Database Management
Recordkeeping
Lead Follow-Up
Scheduling and Coordination
Performance Monitoring
Yardi or CRM Software

Visa sponsorship

Not detected in the job text

Keywords

Residential Leasing
Property Management
BC Financial Services Authority
Leasing Team Leadership
Team Coaching
Customer Service
Property Tours
Prospect Communication
Resident Communication
Lease Agreements
Lease Addendums
Rental Applications
Background Checks
Credit Checks
Database Management
Recordkeeping
Lead Follow-Up
Yardi
CRM Flex
Move-In Inspections
Resident Insurance
Leasing Targets
Victoria, British Columbia
Real Estate

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