Jobs in Canada

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Added 13 mins ago
Sales Associate
EssilorLuxottica Group
Abbotsford, BC
Added 13 mins ago
Eyecare Sales Associate
EssilorLuxottica Group
Surrey, BC · South Surrey, BC
Added 13 mins ago
Assistant Store Lead
Spark New Zealand
Hamilton, ON
Added 28 mins ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Concord, ON
- Part-time
Strong working knowledge of general retail practices and procedures
Added 28 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Yorkton, SK
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 28 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saint-Bruno, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 28 mins ago
FC
Seasonal Package Handler Non-Driver
FedEx Canada
Toronto, ON · Etobicoke, ON
- Temporary
Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment
Added 28 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Sudbury, ON
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 28 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Levis, QC
- Full-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 28 mins ago
CC
Shop Helper - Winter Season
Clintar Commercial Outdoor Services
Toronto, ON · Scarborough, ON
- Full-time
Perform general yard and property maintenance
Added 28 mins ago
E
Customer Service Representative - Cold Lake
Enterprise
Cold Lake, AB
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 28 mins ago
WC
(CAN) Préposé au déchargement -FR
Walmart Canada
Levis, QC
- Full-time
Gérer efficacement les horaires de travail et planifier à l’avance pour conserver son énergie et sa concentration tout au long du quart de travail
Added 28 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Levis, QC
- Full-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 28 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Pickering, ON
- Full-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 28 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Levis, QC
- Full-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 28 mins ago
CC
Systems Administrator/Operations Support Specialist (oracle Fusion/HCM)- RQ11857 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
…support the clients’ network and coordinate the various systems. General Skills Experience at the specified experience level setting up user access and user profiles, backup and recovery,…
Added 28 mins ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Toronto, ON
- Full-time
Partner with the General Manager to set priorities, develop action plans, and support business cases for investments.
Added 28 mins ago
FC
Seasonal Package Handler Non-Driver
FedEx Canada
Brampton, ON
- Full-time
Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment
Added 28 mins ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
A general understanding of accounting principles and procedures;
Added 28 mins ago
L
Laboratory Assistant – Bioprocess Trainee – Bioprocess Development Group, Lallemand Inc.
Lallemand
Montreal, QC
- Full-time
General knowledge of equipment, mechanics and electronics
Added 28 mins ago
PH
General Practitioner in Radiation Oncology - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
Join one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Radiation Oncology to join its team in beautiful Victoria. This site offers a full…
Added 28 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
ON · Hannon, ON
- Full-time
Prepares and resets the Receiving Area and unloads general merchandise trailers, including completing live unloading of remaining merchandise.
Added 28 mins ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
Terrebonne, QC
- Full-time
Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and…
Added 28 mins ago
L
US Payroll Administrator (12-16 Month Contract)
Lallemand
Montreal, QC
- Contract
Added 28 mins ago
V
Vans: Assistant Gérant - Premium Outlets Montreal
Vans
Mirabel, QC
- $23.6 to $31.2 CAD / hour
- Full-time

Townline

Resident Manager

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

About Townline

Townline is an industry-leading Vancouver-based real estate developer with over 40 years of experience creating thoughtfully designed homes and communities across British Columbia. From townhomes and high-rise towers to mixed-use and alternative housing solutions, Townline is known for its commitment to quality, innovation, and exceptional customer care. With fully integrated in-house Development, Construction, Finance, Sales, Leasing, Customer Care, and Marketing teams, Townline is involved in every stage of the development process.

We are currently seeking a dedicated, live-in Resident Manager to join our team in Victoria, BC. The ideal candidate is highly organized, approachable, and an effective communicator with previous Resident Manager or residential property management experience. They are a proactive problem solver who takes pride in building positive resident relationships and creating a welcoming community. This is an exciting opportunity to join one of BC’s respected residential and mixed-use developers and play an important role in the day-to-day experience of our residents.

Role & Responsibilities

Reporting to the Property Manager, the Resident Manager is responsible for supporting the day-to-day operations of Townline’s Victoria residential portfolio and serving as a key point of contact for residents. The successful candidate will bring strong customer service and resident relations skills, sound judgment, and the ability to manage competing priorities in a fast-paced environment while providing a professional and responsive resident experience.

The duties of the Resident Manager may include, but are not limited to:

Providing superior quality customer service, dealing effectively and fairly with tenant requests and concerns in a timely manner;
Attending to the tenant services phone line and email requests and ensuring prompt response and follow up is provided up to completion;
Managing the booking of elevators for move-in and move-outs, the guest suite(s) and the amenities;
Proactively anticipating needs/issues and providing solutions to tenants and the team;
Planning and participating in various building events such as Tenant Appreciation Day;
Planning and managing special event rentals of the various amenities;
Maintaining good tenant relations, handling and documenting tenant complaints and any emergencies in the building which occur during, over and above office hours;
Ensuring the parking and storage locker rules and regulations are strictly adhered to by the residential tenants and maintain up to date records of all infractions;
Emergency response and on-call, after hours duty, as required;
Respectfully and capably representing the best interests of the Landlord in all internal and external dealings;
Assisting with minor common area cleanup and tidying, as needed;
Conducting suite inspections upon tenant move-in and move-out and determine what is tenant damage or reasonable wear and tear;
Reviewing the security cameras in the event of theft or damage to assist the police and/or other staff to determine cause or events of such an occurrence;
Ensuring that turn-over suites are ready for new tenant(s) by helping to clean suites, if necessary, and ensuring that all repairs and upgrades are completed;
Maintaining MSDSs for maintenance products and adhere by the work safe rules and regulations;
Recommending type and quantity of maintenance supplies to be stocked;
Ensuring all rents and cheques are received, and pursue delinquent rents and NSF cheques, if required by the supervisor;
Recording rent receipts and making bank deposits;
Serving Termination Notices, Rent Increase Notices, and other notices as approved by the Leasing and Administration Manager and Property Manager and in compliance with Residential Tenancy Act;
Assisting with drafting and distributing letters, notices, contracts, and other correspondence related to the administration of the property;
Maintaining up to date tenant contact and contractor information;
Following proper procedures for logging and dispatching service requests and work orders;
Assisting with researching quotes and other information for special maintenance and capital projects as directed by the Property Manager; and
Performing any other duties required to better administer tenancies and the building.

Skills and Requirements

Completion of a high school diploma, supplemented with post secondary courses;
1 – 2 years’ experience as a Resident Manager is considered an asset;
A general understanding of accounting principles and procedures;
Strong working knowledge of Microsoft Office. Yardi experience an asset;
Proven ability to provide quality customer service with a proven ability to multi-task and prioritize demands;
Able to provide effective and efficient administration support, including answering phones, accurate and timely record keeping, processing invoices and coordinating support services;
Diligently deals with methods of organization and detail in performing their duties;
Demonstrates maturity, confidence and tact, particularly when dealing with difficult issues or conflict;
Able to develop positive and professional relationships with a variety of people while practicing excellent verbal and written communication skills;
Possesses a strong work ethic, attention to detail and excellent organizational skills; and
Demonstrates attributes consistent with the Townline’s’ Core Values.

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More about this job

Responsibilities

Support daily operations of the residential properties and serve as a primary contact for residents, handling requests, complaints, events, inspections, and emergencies. Assist with tenancy administration, rent and notice processing, service requests, suite turnovers, building records, and coordination with contractors and property staff.

Requirements

A high school diploma supplemented by post-secondary courses is required, and 1–2 years of Resident Manager experience is an asset. Candidates should have customer service and administrative skills, knowledge of basic accounting and Microsoft Office, strong organization and communication, and the ability to manage competing priorities and difficult situations.

Skills

Customer Service
Resident Relations
Property Management
Communication
Organization
Multitasking
Prioritization
Problem Solving
Conflict Resolution
Record Keeping
Microsoft Office
Yardi
Accounting Principles
Emergency Response
Tenant Administration
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Resident Manager
Tenant Relations
Customer Service
Microsoft Office
Yardi
Accounting Principles
Rent Collection
Bank Deposits
Residential Tenancy Act
Termination Notices
Rent Increase Notices
Service Requests
Work Orders
Suite Inspections
Move-In And Move-Out Coordination
Emergency Response
On-Call Duty
Building Events
Amenity Rentals
Parking And Storage Regulations
Security Cameras
Maintenance Supplies
MSDS
WorkSafe Regulations
Contractor Coordination
Capital Projects
Record Keeping

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Jobs in Canada