Jobs in Canada

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Added 11 mins ago
MA
Oliver Wyman - Sr. Analyst, Associate Team Lead; Team Lead; Director-Data and Analytics (DNA) - Toronto
Marsh Agency
Toronto, ON
- Full-time
…You’ll have a dedicated buddy, a career adviser, and a talent manager to help you navigate your professional path. We also care deeply about sustainable work-life quality, providing you…
Added 11 mins ago
MA
Executive Rewards Senior Associate & Project Manager
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 11 mins ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
As a Senior Manager, you will work directly with Partners, senior client executives, and industry leaders on high-impact engagements. You will serve as the day-to-day leader on complex…
Added 11 mins ago
Senior Product Manager - Tokenization & Stablecoin Infrastructure
BitGo
Toronto, ON
We are looking for a Product Manager to join our Tokenization & Stablecoin Infrastructure team and drive the products that let institutions issue, mint, redeem, custody, and move…
Added 26 mins ago
R
Data Steward (BD25AF1)
Referment
Montreal, QC
- Full-time
This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…
Added 55 mins ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Toronto, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 55 mins ago
WC
(CAN) Manager, Business Operations eCommerce
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Manager, Business Operations eCommerce drives strategy, execution, and growth of omni-channel programs. Responsibilities include vendor management, operational…
Added 55 mins ago
T
Resident Manager
Townline
Victoria, BC
- Full-time
…care. With fully integrated in-house Development, Construction, Finance, Sales, Leasing, Customer Care, and Marketing teams, Townline is involved in every stage of the development…
Added 55 mins ago
WC
Cashier
Walmart Canada
Cambridge, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 55 mins ago
L
US Payroll Administrator (12-16 Month Contract)
Lallemand
Montreal, QC
- Contract
Our Corporate Human Resources department is looking for a US Payroll Administrator (12–16 Month Contract) to join our team and report to the US Payroll and Compliance Manager.
Added 55 mins ago
KR
Corporate Financial Analyst
Kassen Recruitment
Kitchener, ON
- Full-time
Reporting to the Finance Manager, the Corporate Financial Analyst will support financial reporting, analysis, tax compliance, cash flow planning, and other corporate finance activities. The…
Added 55 mins ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 55 mins ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Cambridge, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 55 mins ago
BH
Manager, Trade Relations
Bausch Health Companies Inc.
Laval, QC
- Full-time
The Manager, Trade Relations is responsible for building and managing relationships with wholesalers, distributors, and strategic trade partners across Canada. This role works closely with…
Added 55 mins ago
GD
Canada Tax Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
TheCanada Tax Manager opening is a current vacant position at General Dynamics Land Systems – Canada. The base salary hiring range for this position is $132,000 to $173,000 per year. Once…
Added 1 hour ago
Associate Manager, New Concepts (Product Development)
HelloFresh
Toronto, ON
This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week
Added 1 hour ago
IW
Plan Manager
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 1 hour ago
IW
Plan Manager
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 1 hour ago
EI
Payroll Coordintor
Edmonton International Airport (YEG)
Edmonton, AB
- Full-time
Added 1 hour ago
M
Senior Investment Consultant I
Marsh
Toronto, ON
- Full-time
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
RJ
Compliance Officer, RJLU
Raymond James Ltd.
Toronto, ON
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 1 hour ago
GC
Senior CPA
Gondaliya CPA
Mississauga, ON
- Full-time
Cross-border corporate files, consultation-to-close experience and corporate records work.
Added 1 hour ago
M
Senior Retirement Consultant
Marsh
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
OM
Senior Financial Analyst
Omnicom Media
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or…
Added 1 hour ago
AC
Finance Manager, Academic
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…

Townline

Resident Manager

Victoria, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

About Townline

Townline is an industry-leading Vancouver-based real estate developer with over 40 years of experience creating thoughtfully designed homes and communities across British Columbia. From townhomes and high-rise towers to mixed-use and alternative housing solutions, Townline is known for its commitment to quality, innovation, and exceptional customer care. With fully integrated in-house Development, Construction, Finance, Sales, Leasing, Customer Care, and Marketing teams, Townline is involved in every stage of the development process.

We are currently seeking a dedicated, live-in Resident Manager to join our team in Victoria, BC. The ideal candidate is highly organized, approachable, and an effective communicator with previous Resident Manager or residential property management experience. They are a proactive problem solver who takes pride in building positive resident relationships and creating a welcoming community. This is an exciting opportunity to join one of BC’s respected residential and mixed-use developers and play an important role in the day-to-day experience of our residents.

Role & Responsibilities

Reporting to the Property Manager, the Resident Manager is responsible for supporting the day-to-day operations of Townline’s Victoria residential portfolio and serving as a key point of contact for residents. The successful candidate will bring strong customer service and resident relations skills, sound judgment, and the ability to manage competing priorities in a fast-paced environment while providing a professional and responsive resident experience.

The duties of the Resident Manager may include, but are not limited to:

Providing superior quality customer service, dealing effectively and fairly with tenant requests and concerns in a timely manner;
Attending to the tenant services phone line and email requests and ensuring prompt response and follow up is provided up to completion;
Managing the booking of elevators for move-in and move-outs, the guest suite(s) and the amenities;
Proactively anticipating needs/issues and providing solutions to tenants and the team;
Planning and participating in various building events such as Tenant Appreciation Day;
Planning and managing special event rentals of the various amenities;
Maintaining good tenant relations, handling and documenting tenant complaints and any emergencies in the building which occur during, over and above office hours;
Ensuring the parking and storage locker rules and regulations are strictly adhered to by the residential tenants and maintain up to date records of all infractions;
Emergency response and on-call, after hours duty, as required;
Respectfully and capably representing the best interests of the Landlord in all internal and external dealings;
Assisting with minor common area cleanup and tidying, as needed;
Conducting suite inspections upon tenant move-in and move-out and determine what is tenant damage or reasonable wear and tear;
Reviewing the security cameras in the event of theft or damage to assist the police and/or other staff to determine cause or events of such an occurrence;
Ensuring that turn-over suites are ready for new tenant(s) by helping to clean suites, if necessary, and ensuring that all repairs and upgrades are completed;
Maintaining MSDSs for maintenance products and adhere by the work safe rules and regulations;
Recommending type and quantity of maintenance supplies to be stocked;
Ensuring all rents and cheques are received, and pursue delinquent rents and NSF cheques, if required by the supervisor;
Recording rent receipts and making bank deposits;
Serving Termination Notices, Rent Increase Notices, and other notices as approved by the Leasing and Administration Manager and Property Manager and in compliance with Residential Tenancy Act;
Assisting with drafting and distributing letters, notices, contracts, and other correspondence related to the administration of the property;
Maintaining up to date tenant contact and contractor information;
Following proper procedures for logging and dispatching service requests and work orders;
Assisting with researching quotes and other information for special maintenance and capital projects as directed by the Property Manager; and
Performing any other duties required to better administer tenancies and the building.

Skills and Requirements

Completion of a high school diploma, supplemented with post secondary courses;
1 – 2 years’ experience as a Resident Manager is considered an asset;
A general understanding of accounting principles and procedures;
Strong working knowledge of Microsoft Office. Yardi experience an asset;
Proven ability to provide quality customer service with a proven ability to multi-task and prioritize demands;
Able to provide effective and efficient administration support, including answering phones, accurate and timely record keeping, processing invoices and coordinating support services;
Diligently deals with methods of organization and detail in performing their duties;
Demonstrates maturity, confidence and tact, particularly when dealing with difficult issues or conflict;
Able to develop positive and professional relationships with a variety of people while practicing excellent verbal and written communication skills;
Possesses a strong work ethic, attention to detail and excellent organizational skills; and
Demonstrates attributes consistent with the Townline’s’ Core Values.

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More about this job

Responsibilities

Support daily operations of the residential properties and serve as a primary contact for residents, handling requests, complaints, events, inspections, and emergencies. Assist with tenancy administration, rent and notice processing, service requests, suite turnovers, building records, and coordination with contractors and property staff.

Requirements

A high school diploma supplemented by post-secondary courses is required, and 1–2 years of Resident Manager experience is an asset. Candidates should have customer service and administrative skills, knowledge of basic accounting and Microsoft Office, strong organization and communication, and the ability to manage competing priorities and difficult situations.

Skills

Customer Service
Resident Relations
Property Management
Communication
Organization
Multitasking
Prioritization
Problem Solving
Conflict Resolution
Record Keeping
Microsoft Office
Yardi
Accounting Principles
Emergency Response
Tenant Administration
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Resident Manager
Tenant Relations
Customer Service
Microsoft Office
Yardi
Accounting Principles
Rent Collection
Bank Deposits
Residential Tenancy Act
Termination Notices
Rent Increase Notices
Service Requests
Work Orders
Suite Inspections
Move-In And Move-Out Coordination
Emergency Response
On-Call Duty
Building Events
Amenity Rentals
Parking And Storage Regulations
Security Cameras
Maintenance Supplies
MSDS
WorkSafe Regulations
Contractor Coordination
Capital Projects
Record Keeping

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Jobs in Canada