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Added 14 mins ago
PC
Senior Regional Insurance Services LeaderEnvironmental Due Diligence & RemediationPinchin Prairies/Western Canada Region
Pinchin Canada
Calgary, AB
- Full-time
As part of our recruitment process, we use AI technology to support a fair and consistent evaluation of all applicants.
Added 14 mins ago
OT
Principal Product Manager
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
Lead OpenText's AI-powered workplace transformation by driving the strategy, roadmap, and adoption of Microsoft 365 Copilot, Copilot Studio, Power Platform, and enterprise AI solutions.…
Added 14 mins ago
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Project Coordinator - Lifestyle
Gensler
Toronto, ON
- Full-time
As a Project Coordinator, it is your responsibility to support Design/Project Managers throughout the life of the project from the initial proposal, through various design phases, to…
Added 14 mins ago
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Project Coordinator - Cities
Gensler
Toronto, ON
- Full-time
As a Project Coordinator, it is your responsibility to support Design/Project Managers throughout the life of the project from the initial proposal, through various design phases, to…
Added 14 mins ago
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Project Coordinator - Workplace
Gensler
Toronto, ON
- Full-time
As a Project Coordinator, it is your responsibility to support Design/Project Managers throughout the life of the project from the initial proposal, through various design phases, to…
Added 14 mins ago
T
Director, Talent Acquisition
TP
Canada
- Full-time
Welcome to TP, a global leader in AI-powered digital business services where technology meets human empathy. Generating over €10 billion in annual revenue and backed by a global team of…
Added 14 mins ago
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Senior Manager, AI Engineering (.NET)
RBC
Toronto, ON
- Full-time
This role plays a pivotal part in reshaping the future of US Corporate Functions through cutting-edge technology. In this role you will lead a team of engineers, setting technical direction…
Added 30 mins ago
PB
Senior Internal Auditor
Pacific Blue Cross
Burnaby, BC
- Full-time
In this role, you will lead end-to-end IT audits, evaluating technology controls related to cybersecurity, access management, system development, change management, and technology…
Added 44 mins ago
A
Staff Software Engineer, Analytics and Reporting Solutions ⭐
Achievers
Toronto, ON
- Full-time
As a Staff Engineer, you'll help shape the technical direction of the platform, lead complex system initiatives, and play a key role in evolving our architecture, engineering practices, and…
Added 59 mins ago
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Product Chief of Staff
Corpay
Toronto, ON
- Full-time
This position falls under our Cross Border line of business and is located in Toronto, ON
Added 59 mins ago
BB
Senior Computer Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 59 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 59 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 59 mins ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 59 mins ago
L
Staff AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 1 hour ago
MM
Senior Information Management/BIM Manager
Mott MacDonald
Toronto, ON
- Full-time
…perspectives as much as experience. Let’s explore how we can support your growth and help you take the next step in your career, while contributing to an exciting new chapter for Mott…
Added 1 hour ago
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Project Engineering Director , Nuclear
Worley
Markham, ON
- Full-time
…expansion. The role spans the full project lifecycle - from site and technology evaluation, definition and licensing support through detailed design, procurement, construction,…
Added 1 hour ago
KC
FPGA Digital Design Engineer (6+ month Contract)
Kepler Communications Inc.
Canada
- Contract
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the…
Added 1 hour ago
A
Contract Manager - Space & Defense Systems
ABB
Quebec, QC
- Full-time
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea…
Added 1 hour ago
C
Senior Project Manager - St. John's, Newfoundland and Labrador
CGI
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…achievable plans. We are looking for a Senior Project Manager to lead technology and business initiatives from planning through delivery, bringing people together, managing risks, and…
Added 1 hour ago
C
Spécialiste principal des données d’entreprise
CGI
Montreal, QC
- Full-time
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human…
Added 1 hour ago
C
Conseiller juridique ou conseillère juridique – Droit commercial
CGI
Montreal, QC
- Full-time
You will join a collaborative and experienced legal team where knowledge sharing, mutual support, and professional relationships are valued. This opportunity offers exposure to diverse…
Added 1 hour ago
L
Senior Software Engineer - DevOps, Digital Commerce Services
lululemon
Vancouver, BC
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 1 hour ago
C
ServiceNow Architecture Consultant
CGI
Calgary, AB
- Full-time
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human…
Added 1 hour ago
L
Technology Manager, People Data Analytics
lululemon
Vancouver, BC
- Full-time
…value to our guests throughout all our channels. As the Sr. Technology Manager, People Data and Analytics, you will lead the overall delivery of our people data and analytics technology…

Director, Talent Acquisition

Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

Shape the Future with TP

Welcome to TP, a global leader in AI-powered digital business services where technology meets human empathy. Generating over €10 billion in annual revenue and backed by a global team of nearly 500,000 passionate experts, we partner with the world’s most iconic brands across nearly 100 countries in over 300 languages. By combining advanced artificial intelligence, proprietary technology, and high-touch human care, we redefine digital customer experience, process automation, and enterprise solutions.

As a certified Great Place to Work® across almost 100 countries, our foundation is built on an inclusive culture and a genuine sense of belonging. Whether you are driving digital transformation, elevating client success, or building cutting-edge solutions, your talent is the key to unlocking what’s next.

Why This Role Matters

We are looking for a Director of Talent Acquisitionto lead and grow our Canadian recruiting function, supporting high-volume hiring across multiple locations and client programs.

This is an opportunity for a recruiting leader who enjoys both setting strategy and staying close to the operation. You will build and develop a strong team, partner with business leaders, and create recruiting practices that deliver the right people, in the right place, at the right time.

You’ll thrive in this role if you understand the pace of high-volume recruiting, can adapt quickly as business needs change, and enjoy turning complex hiring challenges into clear plans and results.

How You Will Make An Impact

Lead, coach and develop the Canadian talent acquisition team, creating clear expectations and accountability for performance.
Build a team structure that supports day-to-day hiring needs and provides flexibility for new business and large-scale ramps.
Develop recruiting leaders and team members through regular coaching, feedback and professional development.
Create a collaborative, results-oriented culture focused on candidate experience, quality and execution.
Develop and maintain strong relationship with key operational stakeholders
Develop and execute recruiting strategies to meet hiring goals across multiple sites, client programs and work models.
Partner with operations and business leaders to understand hiring forecasts, candidate profiles, class schedules and changing business needs.
Oversee hiring plans for customer service, technical support, sales and other contact center or operational roles.
Lead recruiting readiness for new client launches, seasonal hiring and other large-scale ramps.
Identify hiring risks early and recommend solutions related to labor supply, compensation, timelines, sourcing and candidate requirements.
Maintain an active presence at company sites and build strong relationships with local leaders and recruiting teams.
Use recruiting data to monitor funnel health, hiring results, recruiter productivity, candidate quality and delivery against commitments.
Identify opportunities to streamline the candidate journey, improve conversion and reduce time to hire.
Partner with HR, operations, workforce management and other teams to support a smooth transition from application through onboarding.
Evaluate and strengthen sourcing channels, recruitment marketing, community partnerships and employee referral programs.
Make effective use of applicant tracking systems, recruiting technology and automation to improve team efficiency and candidate experience.
Manage external recruiting and staffing partners as needed.

What You Bring To The Team

Significant progressive experience in talent acquisition, including experience leading recruiting teams in a high-volume environment.
Experience supporting a BPO, contact center or similar operationally intensive industry. Experience in other high-volume environments, such as retail, hospitality, logistics or staffing, will also be considered.
Demonstrated success leading hiring across multiple locations, business units or client programs.
Experience building teams, developing leaders and managing recruiting performance.
A track record of delivering against aggressive hiring goals and responding to changing forecasts or ramp requirements.
Strong ability to build relationships with operational leaders and influence decisions using data and market insights.
Experience using applicant tracking systems, recruiting metrics and technology to improve results.
Excellent communication, organization and problem-solving skills.
Ability to work strategically while remaining involved in the details when needed.
Based in the Toronto area and able to travel regularly between company sites.

Pre-Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion of and passage of a comprehensive background check, including global sanctions and watchlist screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Culture & Belonging

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate on the basis of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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More about this job

Responsibilities

Lead and develop the Canadian talent acquisition team, setting recruiting strategy and overseeing high-volume hiring across multiple sites, client programs, and operational roles. Use hiring data and stakeholder partnerships to manage recruiting readiness, improve candidate experience and efficiency, and deliver hiring commitments for new launches and changing business needs.

Requirements

Requires significant progressive talent acquisition experience, including leadership of recruiting teams in a high-volume environment and success delivering hiring across multiple locations or programs. Candidates should have experience building teams, using recruiting systems and metrics, influencing operational leaders, and adapting to changing hiring forecasts; the role is based in the Toronto area with regular travel between sites.

Skills

Talent Acquisition
High-Volume Recruiting
Recruiting Strategy
Team Leadership
Coaching And Development
Performance Management
Workforce Planning
Hiring Forecasting
Recruiting Analytics
Candidate Experience
Sourcing Strategy
Recruitment Marketing
Applicant Tracking Systems
Recruiting Technology And Automation
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Talent Acquisition
Business Process Outsourcing
BPO
Contact Center
High-Volume Hiring
Recruiting Strategy
Recruiting Team Leadership
Hiring Forecasts
Candidate Profiles
Class Schedules
New Client Launches
Seasonal Hiring
Large-Scale Hiring Ramps
Labor Supply
Compensation
Sourcing Channels
Recruitment Marketing
Community Partnerships
Employee Referrals
Applicant Tracking Systems
Recruiting Technology
Automation
Recruiting Metrics
Recruiter Productivity
Candidate Quality
Candidate Experience
Time To Hire
Onboarding
Staffing Partners
Background Check

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Work requirements

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