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Added 17 mins ago
J
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TR Construction Group

Service Manager / Field Supervisor (Plumbing Operations)

Field, BC, Canada

Salary (recommended): ~$85,000 – $114,400 / year, commensurate with experience and leadership scope. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary (recommended): ~$85,000 – $114,400 / year, commensurate with experience and leadership scope.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Aug 27, 2026

Original job description

The Opportunity

TR Construction Group, LLC seeks an experienced Service Manager / Field Supervisor to direct daily workflow and oversee the quality, safety, and productivity of our residential plumbing crews. Reporting to the General Manager, this person creates proposal for builder clients’ new construction projects from rough-in to completion, assigns and schedules work, supports dispatch, inspects job quality and code compliance, coaches technicians, and keeps jobs moving from the first customer call through completed, invoiced work.

What We Offer

Company service vehicle and fuel card.
Company-provided tools.
Company uniform.
Benefits: health insurance / paid time off / retirement plan (90-day introductory period).
Paid on-the-job training toward your WSSC journeyman license.
A clear advancement path to journeyman and master licensure.

What You'll Do

Supervise, coordinate, and schedule the daily activities of plumbers and apprentices.
Read residential & commercial builders’ plans to create accurate proposals.
Support dispatch - match the right technician to each job and keep the daily board moving efficiently across the service area.
Inspect work progress and job sites to verify safety and that work meets specifications and the WSSC plumbing code.
Read and interpret plans and specifications to determine job requirements and plan procedures.
Review estimates, quotes, and completed work for quality, code compliance, and profitability.
Coach, mentor, train, and evaluate technicians; help develop apprentices toward licensure.
Track and analyze job and sales performance (KPIs); identify and resolve operational bottlenecks.
Manage the customer experience and resolve escalated service issues professionally.
Coordinate materials, scheduling, and vendor needs; help manage department budget and productivity.
Support recruiting, hiring, and onboarding of service technicians; confer with other managers on staffing.
Ensure compliance with OSHA safety practices and company policies.

What We're Looking For

Required Qualifications

Extensive residential & commercial plumbing experience plus supervisory or management experience.
Thorough command of the WSSC plumbing code, permitting, and inspection processes for Montgomery/Prince George’s.
Proven ability to lead crews, manage schedules/dispatch, and handle customer relations.
Valid driver’s license and clean driving record.
Licensing: WSSC Journeyman or Master Plumber license strongly preferred - and required if this role will pull permits or directly supervise licensed work in WSSC territory.

Preferred Qualifications

Extensive residential & commercial plumbing experience plus supervisory or management experience.
Thorough command of the WSSC plumbing code, permitting, and inspection processes for Montgomery/Prince George’s.
Proven ability to lead crews, manage schedules/dispatch, and handle customer relations.
Valid driver’s license and clean driving record.
Licensing: WSSC Journeyman or Master Plumber license strongly preferred - and required if this role will pull permits or directly supervise licensed work in WSSC territory.

Compensation

Salary (recommended): ~$85,000 – $114,400 / year, commensurate with experience and leadership scope.
Hourly equivalent: $41 – $55 / hour.
Bonus / commission: Profit sharing after company meets its yearly goals.

Physical Requirements

Lift and carry up to 50–75 lbs; occasionally more with assistance.
Work in confined spaces, crawl spaces, attics, and trenches.
Stand, kneel, bend, and climb for extended periods.
Work in varying indoor and outdoor conditions.

How to Apply

Please submit your resume and a cover letter detailing your experience and achievements via any one of the following methods:

Submit the brief form below along with your attachments
Send an email to Siar Amiri at siaramiri@trconstructiongroup.com
Call us directly at 202-615-2937.

Apply About employer

More about this job

Responsibilities

Lead and schedule residential plumbing crews, support dispatch, prepare project proposals, and inspect work for quality, safety, and WSSC code compliance. Coach technicians and apprentices, manage customer escalations and operational performance, and coordinate materials, staffing, vendors, and department productivity.

Requirements

Extensive residential and commercial plumbing experience and supervisory or management experience are required, along with strong knowledge of WSSC codes, permitting, and inspections in Montgomery and Prince George’s counties. Candidates must be able to lead crews, manage schedules and customer relations, and hold a valid driver’s license with a clean record; a WSSC Journeyman or Master Plumber license is strongly preferred and may be required for permit or licensed-work oversight.

Skills

Plumbing Operations
Crew Supervision
Work Scheduling
Dispatch Coordination
Proposal Preparation
Plan Interpretation
WSSC Plumbing Code Compliance
Permitting and Inspections
Quality Control
OSHA Safety Compliance
Technician Coaching and Training
Customer Relations
KPI Analysis
Budget Management
Materials Coordination
Recruiting and Onboarding

Benefits

Company Service Vehicle
Fuel Card
Company-Provided Tools
Company Uniform
Health Insurance
Paid Time Off
Retirement Plan
Paid On-the-Job Training
Advancement Path to Journeyman and Master Licensure
Profit Sharing

Visa sponsorship

Not detected in the job text

Hiring contact

Siar Amiri

Hiring contact email

siaramiri@trconstructiongroup.com

Keywords

Residential Plumbing
Commercial Plumbing
Plumbing Operations
WSSC Plumbing Code
WSSC Journeyman License
WSSC Master Plumber License
Permitting
Inspections
Construction Plans
Proposals
Estimates
Dispatch
Scheduling
Job-Site Inspections
OSHA
Safety Practices
Quality Control
Apprentices
Technician Training
Key Performance Indicators
Profitability
Customer Service
Vendor Coordination
Department Budget
Recruiting
Onboarding
Residential Construction
Service Vehicle
Field Supervision

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