Find work in Canada.

338,033 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
C
Electrical Engineer / System Integrator
Canal
ON · Ontario, Canada
- Full-time
…development, implementation and documentation of marine systems and solutions. This role is accountable to gather and analyze technical information (including product data sheets,…
Added 2 mins ago
AG
Sales Representative
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
Identify, pursue, and secure new business opportunities that align with Artitalia Group’s capabilities and growth objectives.
Added 2 mins ago
T
Engineering Supervisor
Thermon
Oakville, ON
- Full-time
…environmental monitoring, and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability, and efficiency while achieving…
Added 2 mins ago
A
Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Analyze current business practices and identify areas within the department for process improvements, make recommendations and implement procedures to streamline workflow
Added 2 mins ago
C
Guidewire Technical Architect - InsuranceNow
Cognizant
Canada
- Full-time
…architecture, design, and modernization of policy administration solutions, ensuring scalable, secure, and high-performing systems that support product innovation, regulatory compliance,…
Added 2 mins ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
…security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we…
Added 2 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep…
Added 2 mins ago
CC
Manager - Revenue Operations & Analytics
CARFAX Canada
London, ON
- $100,000 to $130,000 CAD / year
- Full-time
Are you a results-driven leader who combines analytical expertise with a passion for improving business performance? Do you enjoy turning data into meaningful insights, leading…
Added 2 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep…
Added 2 mins ago
RT
Senior Change Management Consultant
Russell Tobin
Toronto, ON
- $80 to $85 CAD / hour
- Contract
Experience identifying and assessing change impacts to business processes and technology solutions to drive adoption
Added 2 mins ago
EI
Registered Insurance Broker
Essential Insurance Brokers Ltd
Mississauga, ON
- Full-time
Are you an ambitious insurance broker who is motivated by sales, relationship building, and the opportunity to grow your own book of business?
Added 2 mins ago
CG
Martech/ Growth Engineer
Credit Genie
Toronto, ON
- Full-time
You’re cross-functional. You can translate business problems into technical solutions and work effectively across Marketing, Product, Data, and Engineering.
Added 2 mins ago
IS
Operations Manager
InVision Staffing Services Inc.
Concord, ON
- $130,000 to $150,000 CAD / year
- Full-time
Our client, a leading Canadian manufacturer of electrical and utility products and custom metal-fabricated solutions. The company serves customers across the electrical, utility,…
Added 2 mins ago
CO
Social Media Specialist
City of Barrie
Barrie, ON
- Full-time
…Specialist is responsible for overseeing the City's corporate and business-development-related social media channels with respect to communications content, design, and strategy. This…
Added 2 mins ago
RU
Responsable restauration / Catering Lead
Ricoh USA, Inc.
Montreal, QC
- Full-time
…customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us…
Added 2 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 2 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 2 mins ago
RD
Directeur(trice) de comptes stratégique / Strategic Account Manager
Randstad Digital
Montreal, QC · Greater Montreal Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
Strategic Account Manager – Business Development & Digital Solutions
Added 2 mins ago
FC
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Working co-operatively with the Systems team, college colleagues and Registrar's Office Staff, analyzes business processes and client needs to identify improvements to systems and services…
Added 2 mins ago
IE
Building Energy Engineer
Impact Engineering
Vancouver, BC
- Full-time
Delivery of building energy studies, with a focus on low / zero carbon retrofit solutions.
Added 2 mins ago
FC
Team Lead, Enrollment Services - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Investigates and recommends solutions for out-of-the-norm student issues that are not always addressed by College Policy.
Added 2 mins ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
…is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels of internal controls, ensuring…
Added 2 mins ago
A
Graduate Cost Advisory Consultant (Available 2027)
Arup
Toronto, ON
- Full-time
…design and construction options and developing a variety of…
Added 2 mins ago
CC
Senior Contract Manager
Canadian Commercial Corporation | Corporation commerciale canadienne
Ottawa, ON · Greater Ottawa Metropolitan Area
- $100,589 to $115,428 CAD / year
- Full-time
…world have entrusted us to reliably deliver made-in Canada solutions and projects of national importance. Through our international contracting expertise, we simplify and expedite…
Added 2 mins ago
A
Java Developer
Apptad
Montreal, QC
- Contract
Analyze business requirements and translate them into technical solutions.

Trackunit

Customer Support Associate

London, ON, Canada

The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications.
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Americas Team

London, Ontario, Canada
Hybrid

Trackunit is a leading SaaS-based IoT solution for the construction industry - connecting fleets, sites, and equipment through telematics and data connectivity so our customers can eliminate downtime and build smarter, safer operations. Thousands of equipment manufacturers, rental companies, and contractors around the world trust Trackunit to turn connectivity into fleet intelligence.

Here, you won’t simply join a tech company - you’ll join a movement. Our Customer Support team is the front line of that mission: the trusted voice that helps every customer get the most value out of their Trackunit solutions.

We’re growing our Americas Customer Support team and looking for a Customer Support Associate to join us in our London, Ontario office. This is a foundational role on our team - a chance to start (or restart) a career in technology and customer experience, with real room to grow into more specialised support, technical, or customer success paths as you build your skills.

You’ll be the friendly, knowledgeable voice of Trackunit for customers globally - handling inbound questions by phone and email, resolving issues efficiently, and making sure every interaction reflects our commitment to professionalism, empathy, and excellence. You’ll be part of a diverse, collaborative, global team that believes in meeting customers - and each other - at eye level.

Once in the role, successful candidates will have the opportunity to progress through the full salary range based on performance and development over time. This range reflects base salary only and does not include additional elements of our total rewards offering, such as our remote work policy, health benefits, retirement savings, and other rewards.

What’s in it for you?

A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are moving quickly, so fasten your seat belt and prepare to adjust. Back in 2020 we were 150 employees at Trackunit and we have just passed 450 employees.
International environment with regular check-ins and social events across teams, departments and borders.
We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
Turning the Tide. At Trackunit, we aim to create and contribute to an inclusive workplace. And this priority starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here.

Who are you ideally?

Based in or able to commute to our London, Ontario office - regular office access is required to support our hybrid working model. Able to work full-time, with flexible shifts when required.
Not currently enrolled as a full-time student.
Fluent in English, written and spoken. No previous support experience is required - we welcome candidates looking to start fresh in a new career path as much as those with a background in customer support, call centre, help desk, or retail service.
French language skills are a strong asset and a differentiator for this role.

What will make you stand out?

A growth mindset - both as an individual and as a contributor to the team’s collective progress.
Adaptability to a balanced hybrid environment, contributing meaningful impact both virtually and in person.
Comfort in a technical environment, including curiosity for leveraging AI-powered tools to support issue diagnosis and troubleshooting.
An empathetic, customer-first approach to every interaction.
A sharp eye for process improvement - spotting opportunities that make the customer experience more effortless.

Preferred Qualifications (nice-to-have)

Experience in a SaaS or tech support environment.
Additional multilingual skills beyond French.
Prior training in conflict resolution or de-escalation.

Primary Responsibilities

Be the first point of contact for customers, supporting administrative and product-related questions via phone and email with speed, accuracy, and genuine care.
Guide customers step by step so they can unlock the full potential of their Trackunit solutions.
Keep things running smoothly behind the scenes - documenting interactions, tracking progress, and following every request through to resolution.
Collaborate with colleagues across the globe to share insights and solve challenges for more complex customer accounts.
Build trust and long-term relationships with customers by listening actively, communicating clearly, and turning challenges into effortless experiences.
Empower customers through knowledge - pointing them to our self-service help center resources and encouraging self-service wherever it makes sense.

Growth competencies we value

These are the foundational behavioural and work culture skills every Customer Support Associate builds on from day one - learned and developed over time.

Communication: Clear, professional communication that adapts to each customer, with interactions documented for easy hand-off.
Time Management: Prioritises workload by urgency and response-time commitments while keeping availability consistent across channels.
Problem Solving: Resolves standard issues using the help center and team resources, following established steps before escalating.
Digital Tool Proficiency: Logs and tracks every interaction accurately, keeping information current across all support systems.
Cross-Functional Collaboration: Understands how Support works with Product, Engineering, and Customer Success, raising issues through the right channels.

Compensation

This position is currently open at Trackunit. The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications.

Our hiring process

Don't waste your time on writing the best possible cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter.

Virtual meet and greet. Meet with the Talent Acquisition Partner.
A deeper conversation: We'll go into your experience and how you work, and you'll get a clearer picture of the team, the challenges, and what the role actually looks like day to day.
Assignment-specific interview. We want you to get an insight into some of the concrete work tasks or projects related to the role. You will be given a case to prepare prior to the interview, and at the interview, you will present the case to relevant colleagues from across Trackunit, who you’ll also work closely with in the job.
If needed, throughout the process we will obtain references from former employers and do background checks for level specific, if you have not provided these yourself.
Offer presentation and walk-through. We’re lucky to have you!

The question is: Are you in?

Trackunit is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Trackunit also prioritizes providing reasonable accommodations for qualified people with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let our People & Talents team know.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for customer questions by phone and email, resolve administrative and product-related issues, and guide customers in using Trackunit solutions. Document and follow requests through to resolution, collaborate with global colleagues on complex cases, and promote appropriate self-service resources.

Requirements

Candidates must be able to commute to the London, Ontario office, work full-time with flexible shifts when required, and communicate fluently in written and spoken English; full-time students are not eligible. Previous support experience is not required, while French is a strong asset; customer-first empathy, adaptability, technical curiosity, and a growth mindset are valued.

Skills

Customer Support
Customer Service
Written Communication
Verbal Communication
Problem Solving
Time Management
Digital Tool Proficiency
Technical Troubleshooting
Active Listening
Empathy
Process Improvement
Documentation
Cross-Functional Collaboration
Conflict Resolution
Adaptability
French Language

Benefits

Health Benefits
Retirement Savings
Flexible Work Arrangement
Professional Development
Training
Coaching

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Internet Of Things
Construction Industry
Telematics
Data Connectivity
Fleet Intelligence
Customer Support
Customer Experience
Phone Support
Email Support
Product Support
Administrative Support
Technical Troubleshooting
AI-Powered Tools
Help Center
Self-Service
Issue Diagnosis
Conflict Resolution
De-Escalation
Customer Success
Process Improvement
Interaction Documentation
Cross-Functional Collaboration
Product
Engineering
Digital Support Systems
Hybrid Work

Report this job