Find work in Canada.

340,946 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
UP
Operations Coordinator
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
- Full-time
The UMass President’s Office expects to pay within an approximate hiring range between $45,000 - $60,000 for this position. The specific pay for this position will be determined by the…
Added 6 mins ago
UO
Disaster Program Accounts Payable Specialist
USVI Office of Disaster Recovery
St. Thomas, ON
- Full-time
Knowledge of office methods, practices, routines, and
Added 7 mins ago
HB
Part Time Sales Associate - HUGO Outlet, Vaughan Mills 1
HUGO BOSS Canada, Inc.
Vaughan, ON
- Part-time
- Other
Added 11 mins ago
SE
Network technical specialist
Sherwood Electromotion Inc
Concord, ON
- $23 to $34 CAD / hour
- Full-time
- On-site
Added 21 mins ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 21 mins ago
MU
INTERMEDIATE SECRETARY (BAND 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…procedures, to support the delivery of academic programming for the office of Postgraduate Medical Education (PGME). Duties include providing support to the Associate Dean and Coordinator,…
Added 22 mins ago
GC
Engineering Sales Associate – Custom Air Handling Units
GLP Canada
Mississauga, ON
- Full-time
Reports To: Senior Engineering Sales Associate
Added 22 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Surrey, BC
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 22 mins ago
W
(CAN) OMNI Department Manager
Walmart
Saint-Georges, QC
- Full-time
…maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is…
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 52 mins ago
TT
Assistant Store Manager Winners - Thunder Bay
The TJX Companies, Inc.
Thunder Bay, ON
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 52 mins ago
FT
Human Resources Advisor - Recruitment
Fountain Tire
Edmonton, AB
- Other
Work-life balance supported by flexible policies and a convenient office location near Calgary Trail and Anthony Henday
Added 59 mins ago
MT
Warehouse associate
Malhotra Trading Ltd.
Surrey, BC
- $19 to $22 CAD / hour
- Full-time
- On-site
Clean and maintain office, supply area or warehouse
Added 1 hour ago
HB
Part Time Sales Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Montreal, QC
- Part-time
- Other
Added 1 hour ago
HL
Employment Lawyer
Hummingbird Lawyers LLP
Toronto, ON
- Full-time
…least three years of post-call Employment Law experience as an…
Added 1 hour ago
MU
Student Ambassadors/Ambassadeurs étudiant.e.s - AMM - EDI622
McGill University
Montreal, QC
- Part-time
The Faculty of Law’s Admissions Office is seeking to fill five part-time positions during the academic year for McGill law students. Candidates will be trained by and work with the…
Added 1 hour ago
CV
Experience Requirements Advisor
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Reports To: Associate Director, Employer Relations and Talent Development
Added 1 hour ago
SC
Quality assurance associate
Superior Cabinets
Saskatoon, SK
- $20 to $22 CAD / hour
- Full-time
- On-site
Added 2 hours ago
PD
Warehouse associate
Peter Daigle Wholesale Fruit and Vegetable (1995) Limited
Port Williams, NS
- $18 to $20 CAD / hour
- Full-time
- On-site
Clean and maintain office, supply area or warehouse
Added 2 hours ago
TS
OAA Architect - Team Lead
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…Lead, the successful candidate will later transition into an Associate or Project Director role later. Only Revit based professionals experienced in large scale distribution centers,…
Added 2 hours ago
GA
Back-of-House Supervisor, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
- Part-time
Proficiency with Office programs, including Excel, Word, and PowerPoint, as well as inventory, scheduling, kitchen management, and POS systems where applicable
Added 2 hours ago
C
Operations Associate
CB2
Vancouver, BC
- $18.25 to $20 USD / hour
- Part-time
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely…
Added 2 hours ago
UO
Animal Care Technician, Office of the Associate Dean (Research)
University of Calgary
Calgary, AB
- Full-time
The Office of the Associate Dean (Research) in the Cumming School of Medicine invites applications for a Animal Care Technician. This Full-time Fixed Term position is for approximately 24…
Added 2 hours ago
LA
Customer Service and order Desk Associate
Living Alchemy
Richmond, BC
- Full-time
We are seeking a detail-oriented individual for Customer Service and Order Desk Associate. This position is responsible for processing orders, receiving and acting on general enquiries…
Added 3 hours ago
R-
Fashion Associate (Part time) - Kenaston
RCL - Reitmans Canada Ltd/Ltée
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…

Trackunit

Customer Support Associate

London, ON, Canada

The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications.
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Americas Team

London, Ontario, Canada
Hybrid

Trackunit is a leading SaaS-based IoT solution for the construction industry - connecting fleets, sites, and equipment through telematics and data connectivity so our customers can eliminate downtime and build smarter, safer operations. Thousands of equipment manufacturers, rental companies, and contractors around the world trust Trackunit to turn connectivity into fleet intelligence.

Here, you won’t simply join a tech company - you’ll join a movement. Our Customer Support team is the front line of that mission: the trusted voice that helps every customer get the most value out of their Trackunit solutions.

We’re growing our Americas Customer Support team and looking for a Customer Support Associate to join us in our London, Ontario office. This is a foundational role on our team - a chance to start (or restart) a career in technology and customer experience, with real room to grow into more specialised support, technical, or customer success paths as you build your skills.

You’ll be the friendly, knowledgeable voice of Trackunit for customers globally - handling inbound questions by phone and email, resolving issues efficiently, and making sure every interaction reflects our commitment to professionalism, empathy, and excellence. You’ll be part of a diverse, collaborative, global team that believes in meeting customers - and each other - at eye level.

Once in the role, successful candidates will have the opportunity to progress through the full salary range based on performance and development over time. This range reflects base salary only and does not include additional elements of our total rewards offering, such as our remote work policy, health benefits, retirement savings, and other rewards.

What’s in it for you?

A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are moving quickly, so fasten your seat belt and prepare to adjust. Back in 2020 we were 150 employees at Trackunit and we have just passed 450 employees.
International environment with regular check-ins and social events across teams, departments and borders.
We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
Turning the Tide. At Trackunit, we aim to create and contribute to an inclusive workplace. And this priority starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here.

Who are you ideally?

Based in or able to commute to our London, Ontario office - regular office access is required to support our hybrid working model. Able to work full-time, with flexible shifts when required.
Not currently enrolled as a full-time student.
Fluent in English, written and spoken. No previous support experience is required - we welcome candidates looking to start fresh in a new career path as much as those with a background in customer support, call centre, help desk, or retail service.
French language skills are a strong asset and a differentiator for this role.

What will make you stand out?

A growth mindset - both as an individual and as a contributor to the team’s collective progress.
Adaptability to a balanced hybrid environment, contributing meaningful impact both virtually and in person.
Comfort in a technical environment, including curiosity for leveraging AI-powered tools to support issue diagnosis and troubleshooting.
An empathetic, customer-first approach to every interaction.
A sharp eye for process improvement - spotting opportunities that make the customer experience more effortless.

Preferred Qualifications (nice-to-have)

Experience in a SaaS or tech support environment.
Additional multilingual skills beyond French.
Prior training in conflict resolution or de-escalation.

Primary Responsibilities

Be the first point of contact for customers, supporting administrative and product-related questions via phone and email with speed, accuracy, and genuine care.
Guide customers step by step so they can unlock the full potential of their Trackunit solutions.
Keep things running smoothly behind the scenes - documenting interactions, tracking progress, and following every request through to resolution.
Collaborate with colleagues across the globe to share insights and solve challenges for more complex customer accounts.
Build trust and long-term relationships with customers by listening actively, communicating clearly, and turning challenges into effortless experiences.
Empower customers through knowledge - pointing them to our self-service help center resources and encouraging self-service wherever it makes sense.

Growth competencies we value

These are the foundational behavioural and work culture skills every Customer Support Associate builds on from day one - learned and developed over time.

Communication: Clear, professional communication that adapts to each customer, with interactions documented for easy hand-off.
Time Management: Prioritises workload by urgency and response-time commitments while keeping availability consistent across channels.
Problem Solving: Resolves standard issues using the help center and team resources, following established steps before escalating.
Digital Tool Proficiency: Logs and tracks every interaction accurately, keeping information current across all support systems.
Cross-Functional Collaboration: Understands how Support works with Product, Engineering, and Customer Success, raising issues through the right channels.

Compensation

This position is currently open at Trackunit. The base salary hiring range for this role is $55,000–$60,000 per year, depending on experience and qualifications.

Our hiring process

Don't waste your time on writing the best possible cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter.

Virtual meet and greet. Meet with the Talent Acquisition Partner.
A deeper conversation: We'll go into your experience and how you work, and you'll get a clearer picture of the team, the challenges, and what the role actually looks like day to day.
Assignment-specific interview. We want you to get an insight into some of the concrete work tasks or projects related to the role. You will be given a case to prepare prior to the interview, and at the interview, you will present the case to relevant colleagues from across Trackunit, who you’ll also work closely with in the job.
If needed, throughout the process we will obtain references from former employers and do background checks for level specific, if you have not provided these yourself.
Offer presentation and walk-through. We’re lucky to have you!

The question is: Are you in?

Trackunit is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Trackunit also prioritizes providing reasonable accommodations for qualified people with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let our People & Talents team know.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for customer questions by phone and email, resolve administrative and product-related issues, and guide customers in using Trackunit solutions. Document and follow requests through to resolution, collaborate with global colleagues on complex cases, and promote appropriate self-service resources.

Requirements

Candidates must be able to commute to the London, Ontario office, work full-time with flexible shifts when required, and communicate fluently in written and spoken English; full-time students are not eligible. Previous support experience is not required, while French is a strong asset; customer-first empathy, adaptability, technical curiosity, and a growth mindset are valued.

Skills

Customer Support
Customer Service
Written Communication
Verbal Communication
Problem Solving
Time Management
Digital Tool Proficiency
Technical Troubleshooting
Active Listening
Empathy
Process Improvement
Documentation
Cross-Functional Collaboration
Conflict Resolution
Adaptability
French Language

Benefits

Health Benefits
Retirement Savings
Flexible Work Arrangement
Professional Development
Training
Coaching

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Internet Of Things
Construction Industry
Telematics
Data Connectivity
Fleet Intelligence
Customer Support
Customer Experience
Phone Support
Email Support
Product Support
Administrative Support
Technical Troubleshooting
AI-Powered Tools
Help Center
Self-Service
Issue Diagnosis
Conflict Resolution
De-Escalation
Customer Success
Process Improvement
Interaction Documentation
Cross-Functional Collaboration
Product
Engineering
Digital Support Systems
Hybrid Work

Report this job