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Heavy Vehicle Parts Specialist

  • Ottawa, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Your route

Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!   

We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $27.40 and $32.70 per hour (depending on your qualifications).

Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In This Key Role, You Will

  • Advise customers, in person and over the phone, on our vehicle parts and accessories
  • Place orders and follow-up with customers as needed
  • Provide product expertise and relevant parts recommendations as required
  • Create and maintain customer relationships.

Under the hood

To join our team, you need:  

  • Excellent customer service and communication skills
  • Ability to lift up to 50 lbs
  • Diploma in parts sales and/or heavy vehicle parts experience (asset).

About The Division

The Heavy Vehicle Parts Division caters mainly to the needs of the trucking and construction sectors, as well as the mining and forest industries. HVPD is the largest network in the country, with more than 100 Traction heavy vehicle parts stores, 3 TW distribution centres, over 100 TruckPro repair centres, and 3 Cadel specialized parts distribution centres from coast to coast.
More about this job

Responsibilities

Advise customers in person and by phone about vehicle parts and accessories, provide product expertise and relevant recommendations, and place orders. Follow up with customers as needed and build and maintain customer relationships.

Requirements

Excellent customer service and communication skills are required, along with the ability to lift up to 50 pounds. A diploma in parts sales and/or experience with heavy vehicle parts is listed as an asset.

Skills

  • Customer Service
  • Communication
  • Vehicle Parts Knowledge
  • Parts Recommendations
  • Order Placement
  • Customer Follow-Up
  • Product Expertise
  • Ability to Lift 50 Pounds

Benefits

  • Corporate Discounts
  • Training and Professional Development

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Retail
  • Transportation
  • Sales
  • Logistics

Keywords

  • Customer Service
  • Communication
  • Vehicle Parts
  • Vehicle Accessories
  • Heavy Vehicle Parts
  • Parts Sales
  • Product Expertise
  • Parts Recommendations
  • Order Placement
  • Customer Follow-Up
  • Customer Relationships
  • Truck Transportation
  • Construction
  • Mining
  • Forestry

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