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Appliance Service Technician Apprentice (Edmonton South)

  • AB, Canada
  • Edmonton, AB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

Join our team at Trail Appliances as an Appliance Service Technician Apprentice, where you'll play a vital role in delivering expert appliance service to our customers. Whether you're already enrolled in the Alberta Appliance Service Technician apprenticeship program or looking to start, this is your opportunity to gain hands-on experience with repairs and diagnostics while upholding our commitment to exceptional service. Using manufacturers' service manuals and bulletins, you'll ensure accurate repairs, maintain clear communication with customers, and adhere to safety standards - all while contributing to our reputation for expertise, integrity, and customer satisfaction.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • Staff incentives and rewards
  • Employee discounts

What you'll be doing:

  • Perform accurate appliance repairs and diagnostics using manufacturers' manuals and bulletins
  • Communicate repair findings clearly to customers and report service concerns to management
  • Document repairs, damage, and parts usage accurately while ensuring proper authorization
  • Engage in training programs and support junior apprentices in their development
  • Follow all safety protocols, maintain equipment, and uphold cleanliness in work areas

What you need to be successful:

  • Valid driver's license and enrollment in the Alberta Appliance Service Technician apprenticeship program
  • Strong mechanical aptitude with problem-solving skills
  • Basic knowledge of electrical and mechanical systems
  • Ability to use hand and power tools effectively
  • Physically capable of lifting and moving heavy appliances while following safety protocols.

Availability:

This is a full-time position and will require you to be available:

Monday to Friday from 7:30am to 4:00pm

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
More about this job

Responsibilities

Perform appliance repairs and diagnostics using manufacturers' manuals and bulletins, communicate findings to customers, and report service concerns to management. Document repairs, damage, and parts usage; follow safety procedures; maintain equipment and clean work areas; and participate in training while supporting junior apprentices.

Requirements

Applicants must have a valid driver's license and be enrolled in the Alberta Appliance Service Technician apprenticeship program. They need mechanical aptitude, problem-solving ability, basic electrical and mechanical systems knowledge, effective hand and power tool use, and the physical ability to move heavy appliances safely.

Skills

  • Appliance Repair
  • Appliance Diagnostics
  • Mechanical Aptitude
  • Problem-Solving
  • Basic Electrical Systems Knowledge
  • Basic Mechanical Systems Knowledge
  • Hand and Power Tool Use
  • Customer Communication
  • Repair Documentation
  • Parts Usage Documentation
  • Safety Protocols
  • Equipment Maintenance
  • Physical Ability to Lift and Move Heavy Appliances
  • Apprentice Training

Benefits

  • Health and Dental Benefits
  • Personal Care Days
  • Statutory Holidays Off
  • Employee and Family Assistance Program
  • Staff Incentives and Rewards
  • Employee Discounts
  • Training
  • Mentorship
  • Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Trades
  • Customer Service & Support

Keywords

  • Appliance Service Technician
  • Appliance Repair
  • Appliance Diagnostics
  • Alberta Appliance Service Technician Apprenticeship
  • Service Bulletins
  • Mechanical Systems
  • Electrical Systems
  • Hand Tools
  • Power Tools
  • Customer Service
  • Repair Findings
  • Service Concerns
  • Repair Documentation
  • Damage Documentation
  • Parts Usage
  • Safety Protocols
  • Equipment Maintenance
  • Work Area Cleanliness
  • Apprentice Training
  • Mentorship

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