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Trail Appliances AB/SK

Customer Service Representative (Saskatoon) Part-Time

Saskatoon, SK, Canada

$17/hr · Part-time

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Applications open in a new tab.

Job details

Pay: $17/hr
Job type: Part-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a "people-first" attitude, professionalism, and patience, you'll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

Health & dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
Employee discounts

What you'll be doing:

Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience
Book deliveries and coordinate scheduling to meet customer needs
Accurately and efficiently process customer payments and type up invoices - a minimum typing speed of 40 words per minute is required to meet operational standards
Maintain organized records and manage filing systems
Collaborate with sales consultants and team members to provide optimal solutions and support

What you need to be successful:

Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people
Proactively provide input and recommendations to enhance the customer experience
Collaborate with various departments to resolve customer issues efficiently and effectively
Quickly learn and adapt to computer software and systems
Exhibit outstanding oral and written communication skills while working effectively within a diverse team

Availability:

This is a part-time position and will require you to be available:

Monday to Sunday from 10:00am to 6:00pm

Compensation:

$17/hr

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

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More about this job

Responsibilities

Welcome and assist customers in person and by phone, book deliveries, coordinate schedules, process payments, and prepare invoices. Maintain organized records and collaborate with sales consultants and other team members to resolve customer needs and provide effective support.

Requirements

Candidates should demonstrate punctuality, a strong work ethic, attention to detail, and a genuine desire to help customers. Strong oral and written communication, teamwork, adaptability to computer systems, and a typing speed of at least 40 words per minute are required.

Skills

Customer Service
Oral Communication
Written Communication
Payment Processing
Invoice Preparation
Delivery Scheduling
Record Keeping
Filing
Attention to Detail
Time Management
Teamwork
Problem Solving
Computer Software Adaptability
Typing at 40 Words per Minute

Benefits

Health and Dental Benefits
Personal Care Days
Statutory Holidays Off
Employee and Family Assistance Program
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Experience
In-Person Support
Phone Support
Delivery Scheduling
Payment Processing
Invoice Preparation
Record Keeping
Filing Systems
Sales Consultants
Customer Issue Resolution
Computer Software
Oral Communication
Written Communication
Teamwork
Attention to Detail
Typing Speed
40 Words per Minute

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