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Trail Appliances Ltd.

Customer Service Representative (Saskatoon) Part-Time

Saskatoon, SK, Canada

$17/hr · Part-time

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Job details

Pay: $17/hr
Job type: Part-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Who we are:

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.

The position:

As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impression of our company and brand. With a “people-first” attitude, professionalism, and patience, you’ll go above and beyond to provide tailored solutions, ensuring every customer feels heard, valued, and supported.

What we offer:

We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:

Health & dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
Employee discounts

What you’ll be doing:

Assist and greet customers, both in person and over the phone, ensuring a welcoming and professional experience.
Book deliveries and coordinate scheduling to meet customer needs.
Accurately and efficiently process customer payments and type up invoices - a minimum typing speed of 40 words per minute is required to meet operational standards.
Maintain organized records and manage filing systems.
Collaborate with sales consultants and team members to provide optimal solutions and support.

What you need to be successful:

Demonstrate a strong work ethic, punctuality, attention to detail, and a genuine desire to help people.
Proactively provide input and recommendations to enhance the customer experience.
Collaborate with various departments to resolve customer issues efficiently and effectively.
Quickly learn and adapt to computer software and systems.
Exhibit outstanding oral and written communication skills while working effectively within a diverse team.

Availability:

This is a part-time position and will require you to be available:

Monday to Sunday from 10:00am to 6:00pm

Compensation:

$17/hr

We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

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More about this job

Responsibilities

The Customer Service Representative acts as the first point of contact, greeting customers and providing tailored solutions to ensure a positive experience. Responsibilities include booking deliveries, coordinating schedules, processing payments, and maintaining accurate records.

Requirements

Candidates must possess strong communication skills, a professional demeanor, and a minimum typing speed of 40 words per minute. A strong work ethic, attention to detail, and the ability to adapt to computer software are essential for success in this role.

Skills

Customer service
Communication
Typing
Data entry
Scheduling
Problem solving
Interpersonal skills
Attention to detail
Time management
Computer literacy
Professionalism
Patience
Teamwork

Benefits

Health benefits
Dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Administrative
Scheduling
Invoicing
Data Entry
Communication
Typing
Customer Support
Teamwork
Professionalism
Problem Solving
Record Keeping
Point of Contact

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