Find work in Canada.

325,766 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
Chef Manager
Compass Group Canada
Saint-Lambert, QC
Full-time
Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs.
Added 14 mins ago
Estates Paralegal - Wills and Estates Department
BC Legal Management Association
North Vancouver, BC
Other
Proficient with Microsoft Office; experience with HotDocs is an asset
Added 14 mins ago
Commercial Real Estate Law Clerk
Aplin
Ottawa, ON
Full-time
Strong technical proficiency with Microsoft Office and electronic document management systems
Added 14 mins ago
Parttime Sales Associate
Longchamp
Vancouver, BC
Part-time
Working knowledge in Microsoft Excel, Outlook, and Microsoft Word.
Added 14 mins ago
Intern, Developer Analyst (Winter 2027)
Bombardier
Dorval, QC
Volunteer
Improve the Automation CoE with Microsoft Office 365 & Power Platform solutions (Power BI dashboard, automate processes, build apps, etc.)
Added 14 mins ago
Analyst, CST - Client Shared Services
RBC
Toronto, ON
Full-time
Added 14 mins ago
Finance Analyst - Construction
Kiewit
Port Hawkesbury, NS
Full-time
Highly skilled in Microsoft Excel, and experience with Pivot Tables, V-Look Ups, and other key functions
Added 14 mins ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
Full-time
Added 14 mins ago
Executive Assistant, Quality
Bombardier
Dorval, QC
Full-time
Added 14 mins ago
Shop Supervisor
Pioneer Construction Inc.
ON · Ontario, Canada
Full-time
Added 14 mins ago
Communicative Disorders Assistant
Surrey Place
Toronto, ON
$59,593 to $75,525 CAD / year
Full-time
Added 14 mins ago
Service Sales Representative
Overhead Door Corporation
Fort McMurray, AB
Full-time
Added 14 mins ago
Scheduler
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrated strong computer literacy with Microsoft Office (Word, Outlook, Excel).
Added 14 mins ago
Industrial Electrician
Richardson International
Thunder Bay, ON
Full-time
Added 14 mins ago
Crisis Worker
Stevenson Memorial Hospital
Alliston, ON
Full-time
Added 14 mins ago
Executive Director (Part-Time)
Tree Trust
Elora, ON
Part-time · Volunteer
Working knowledge of donor database systems and proficiency in Microsoft Office
Added 14 mins ago
Finance and Administrative Coordinator
Developing World Connections
Kamloops, BC
Full-time
Added 14 mins ago
Scheduler
Stevenson Memorial Hospital
Alliston, ON
Full-time
Demonstrated strong computer literacy with Microsoft Office (Word, Outlook, Excel).
Added 14 mins ago
Customer Service Representative
Newrest
Calgary, AB
Full-time
Added 14 mins ago
Executive Assistant
Pioneer Construction Inc.
Sudbury, ON
$60,000 to $90,000 CAD / year
Full-time
Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint and other standard office programs
Added 14 mins ago
.NET Developer
TEEMA
Calgary, AB
Contract
Our client is seeking an Intermediate .NET Software Developer to support an internal web application used by its Transportation team for areas including rail logistics, fleet management and…
Added 14 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Advanced digital literacy and proficiency in Microsoft Office Suite; experience with data analytic tools, Meditech and other hospital information systems is an asset.
Added 14 mins ago
Mgr, Flight Operations
Bombardier
Mississauga, ON
Internship
Added 14 mins ago
Student Automation Analyst
Bird Construction
Winnipeg, MB
Full-time
Integrate Power Platform solutions with SharePoint, Microsoft Teams, Dataverse, SQL Server, and other data sources.
Added 14 mins ago
Inventory Control Analyst
Rexall Pharmacy Group Ltd.
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
Advanced proficiency in Microsoft Excel and Word.

Trail Appliances Ltd.

Sales Support Agent - Delta (1026)

Delta, BC, Canada

Pay: $25.50 - $25.50 an hour
Experience: Minimum 2 years Customer Service Experience
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

We have everything we need to inspire our customers. Except you.

The Sales Support Agent ensures delivery of excellent customer service through timely and accurate support of retail and single-family builder orders, from post-sale through to delivery. The Sales Support Agent maintains contact with the customer throughout, collaborating with internal departments (Purchasing, Dispatch/Delivery, etc.) to achieve and maintain high levels of customer service

\nAs a Sales Support Agent, you will

Field customer inquiries by telephone, email and text about their order details from post-sale to delivery
Place outbound calls to customers arranging payment, installation, delivery and/or update to order details
Support inbound inquiries from sales team in regard to processing of order and status
Proactively communicate with internal departments through phone and email to ensure stock and shipment of product to customer’s home or job site ·
Maintain accurate records of customer files, shipment dates and order activity information
Update and maintain customer files and data base with ship dates, payment details and customer information
Investigate and follow up on customer problems resolving escalated issues

To be successful in this role you are

Detail-oriented, organized with excellent analytical and problem-solving skills
Able to work in tight deadlines, multitask, establish priorities and work and think independently
Able to work collaboratively in a team environment and able to work independently
Excellent in verbal and written communication skills in English
Schedule: Monday to Friday or Tuesday to Saturday, 8:30 AM to 5:00 PM (based on business needs)

The experience we like to see

Working knowledge of Microsoft Office: Excel, Outlook and Word
Minimum completion of high school or equivalent education
Minimum 2 years Customer Service Experience
Call Centre experience an asset
Experience using Zendesk an asset

Bonus points

Preference given to candidates who are fluent in Mandarin/Cantonese or Punjabi/Hindi
Experience with de-escalating customer service issues
Superior interpersonal, verbal and written communication skills
The ability to remain calm during times under stressful situations

Why join Trail?

Extended Health Benefits
Merit Performance
Generous employee discounts
Professional Development Programs
Employee Recognition Program
Company events

$25.50 - $25.50 an hour

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

Apply About employer

More about this job

Responsibilities

The Sales Support Agent manages customer orders from post-sale through delivery by fielding inquiries and coordinating with internal departments. They are responsible for maintaining accurate customer records, processing payments, and resolving escalated service issues.

Requirements

Candidates must have a minimum of 2 years of customer service experience and a high school diploma or equivalent. Proficiency in Microsoft Office and strong communication skills are required, with experience in call centers or Zendesk considered an asset.

Skills

Customer Service
Order Management
Communication
Problem-solving
Analytical Skills
Microsoft Office
Excel
Outlook
Word
Zendesk
Multitasking
Data Entry
Conflict Resolution
Time Management

Benefits

Extended Health Benefits
Merit Performance
Generous Employee Discounts
Professional Development Programs
Employee Recognition Program
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Customer Service
Order Processing
Retail
Appliance Industry
Microsoft Office
Excel
Outlook
Word
Zendesk
Call Centre
Data Management
Communication
Problem-solving
Order Tracking
Dispatch
Purchasing
Inventory Coordination
Conflict Resolution
Multitasking

Report this job