Find work in Canada.

617,317 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
DC
Manager, Student Services
Douglas College
New Westminster, BC
- Full-time
Lead the day-to-day operations of the staff team by applying consistent practice, optimizing workflow, and developing the team.
Added 33 mins ago
B
General Repair Technician II
BGIS
Gatineau, QC
- Full-time
Minimum 3 years of facility operations and maintenance work experience.
Added 1 hour ago
AL
Facilities Administrator - Mississauga, Ontario
Abbott Laboratories
Mississauga, ON
- $63,750 to $93,500 CAD / year
- Full-time
The Facilities Administrator will work closely with the Area Facilities Manager to support all facilities activities. The Administrator will be the first point of contact for internal and…
Added 1 hour ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 3 hours ago
SC
Learning Management System Administrator
SPECTRAFORCE Canada
Canada
- Contract
Job Title: LMS Operations Administrator (Docebo)
Added 3 hours ago
AC
PMO Administrator (Admin Assistant)
Aston Carter
Cambridge, ON
- $22 to $23 CAD / hour
- Contract
The PMO Administrator provides comprehensive administrative and coordination support to the Project Management Office, enabling effective delivery of projects across a global automation and…
Added 3 hours ago
J
Systems Administrator / Operations Support Specialist
Joblinxsapp
Toronto, ON
- Full-time
The Systems Administrator / Operations Support Specialist will provide Level 1 and Level 2 technical support, systems administration, and IT infrastructure operations within an enterprise…
Added 3 hours ago
PS
Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
Relevant Microsoft security certifications are a nice to have, such as Microsoft Certified: Information Security Administrator Associate (SC-401, Microsoft Purview) and Microsoft Certified:…
Added 4 hours ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
Minimum 8–10 years of progressive hospitality leadership, with substantive experience directing premium, high-touch operations.
Added 4 hours ago
N1
Receptionist & Office Administrator
No. 1 Collision
Richmond, BC · Greater Vancouver, British Columbia
- Full-time
…you to join No.1 Collision Group as our Receptionist / Office…
Added 4 hours ago
I-
Office Administrator
I8IS - Infiniti Software Solutions
Toronto, ON · Scarborough, ON
- Full-time
We are seeking a professional and organized Office Administrator to manage daily administrative operations, maintain office records, coordinate communications, and support management with…
Added 4 hours ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
The Dean of the Faculty is the primary administrator. The Dean's Office includes several Associate Deans and various staff members. The Irving K. Barber Faculty of Science (FoS) is divided…
Added 4 hours ago
FH
Executive Chef
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 4 hours ago
CI
ERP & E-commerce Systems Administrator
chive inc
Toronto, ON
- Contract
Learn how our operations, warehouse, sales and marketing teams work, translate their needs into system configuration and process changes, and propose improvements
Added 4 hours ago
GT
Operations Administrator
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
We are seeking an organized and proactive Operations Administrator to support the day-to-day operations that keep our manufacturing facility running as we scale production and expand in the…
Added 5 hours ago
A
Executive Chef
AccorHotel
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 5 hours ago
CC
Internship - Account Associate II
Computershare Canada
Toronto, ON
- $23.5 CAD / hour
- Full-time
As a Mortgage-Backed Securities Administrator Intern, you'll work alongside industry professionals, contribute to meaningful projects, collaborate with cross-functional teams, and help…
Added 5 hours ago
VS
Systems Administrator
vTech Solution Canada
Toronto, ON
- Contract
Title: Systems Administrator/Operations Support Specialist
Added 5 hours ago
FF
Executive Director
FOOD FOR THE POOR INC
QC · QUBEC, QC
- Full-time
…candidate must be a proven revenue generator - not simply an administrator or overseer of fundraising activities - with the ability to personally cultivate and secure major gifts, develop…
Added 5 hours ago
LL
Sage Intacct ERP Administrator
Litco LSO
Calgary, AB
- Full-time
…closely with our Finance Services team, the Sage Intacct ERP Administrator owns the Sage Intacct experience across our partner firms in Canada and the United States. You’ll keep the…
Added 5 hours ago
R
Kubernetes Administrator
Raise
Calgary, AB
- Full-time
The Kubernetes & Unix Administrator is responsible for the administration, maintenance, security, and operational support of the organization's Kubernetes container platforms and enterprise…
Added 5 hours ago
Campus Operations Coordinator
Okanagan College
Kelowna, BC
Under the limited supervision of the Campus Administrator, the Campus Operations Coordinator is responsible for the efficient daily operation of the campus operations; assisting in the…
Added 5 hours ago
YG
HSE & Field Administrator
York Group
Edmonton, AB
- Full-time
The HSE & Field Administrator provides administrative support to YCI's HSE and Site Operations teams. This role keeps safety documentation, training records and field paperwork organized,…
Added 5 hours ago
AI
SQL Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
Lead end-to-end SQL Server DBA operations, technical delivery and L2/L3 support.
Added 5 hours ago
Y
Specialist Administrator - Snowflake
Yochana
Markham, ON
- Full-time
Position Name – Specialist Administrator - Snowflake

Trail Appliances Ltd.

Sales Support & Logistics Administrator Supervisor - Delta (1126)

Delta, BC, Canada

$62,000 - $67,000 an hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,000 - $67,000 an hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

The Sales Support & Logistics Administration Supervisor is responsible for overseeing the daily operations of both teams, ensuring efficient order management, accurate order processing, timely invoicing, and a high standard of customer service.

This role requires strong leadership, proactive problem-solving, accountability, and effective cross-departmental coordination to maintain operational efficiency and achieve departmental objectives.

\nAs a Sales Support & Logistics Admin Supervisor, you will be responsible for

1. Team Leadership & Supervision

Oversee daily team operations, ensuring effective workload distribution, prioritization, and productivity.
Provide ongoing coaching, training, feedback, and performance management to team members.
Conduct regular team meetings, one-on-ones, and performance reviews.
Manage staffing, attendance, schedules, vacation coverage, and cross-training to maintain operational continuity.
Identify performance gaps and implement corrective action plans when required.
Foster a culture of accountability, teamwork, and continuous improvement.

2. Sales Support Operations (SST)

Oversee proactive order management, including ship date updates, delivery bookings, payment follow-ups, and customer communication.
Ensure customer inquiries, order management requests, and escalations are handled within established timelines.
Support Key Account Managers (KAMs), Sales teams, and other departments with complex order-related issues.

3. Logistics Administration Operations (LA)

Oversee daily order releases, invoicing, payment verification, and delivery-related exceptions.
Monitor the Order Hold Dashboard (OHDB) and ensure exceptions are accurately investigated and resolved.
When required, coordinate with Warehouse, Delivery, Finance, and Sales to resolve inventory discrepancies, payment issues, and order release challenges.

4. Operational Oversight & SLA Management

Monitor daily dashboards, reports, and operational queues to ensure compliance with established SLAs and SOPs.
Proactively identify backlogs, operational risks, and workload challenges, implementing action plans to maintain service levels.
Participate in daily operational meetings, provide accurate updates, and ensure assigned action items are completed promptly.
Escalate critical operational issues to the appropriate departments or management when required.
Ensure consistent adherence to company policies, procedures, and internal controls.

5. Customer Experience & Escalation Management

Support team members in resolving complex issues and escalations.
Ensure proactive customer communication, including timely callbacks and updates on outstanding issues.
Collaborate with relevant departments to resolve customer-impacting issues and prevent recurring escalations.
Promote a customer-focused approach while balancing operational priorities.

6. Process Improvement & Reporting

Execute workflows as directed by the manager and monitor the productivity of assigned agents to minimize errors.
Work with the manager to track and analyze key performance indicators, including SLA compliance, queue management, and invoicing timelines.
Collaborate with the manager to implement process improvements based on operational trends and recurring challenges.
Assist with testing system enhancements, process changes, and training initiatives related to D365, Zendesk, and other operational platforms.
Provide regular updates to management on team performance, operational challenges, and improvement initiatives.

To be successful in this role, you should

Previous supervisory or team leadership experience in sales support, logistics administration, order management, or customer service.
Strong understanding of order processing, inventory allocation, invoicing, and delivery coordination.
Experience with ERP and CRM systems; knowledge of Microsoft Dynamics 365 and Zendesk is an asset.
Strong organizational, time-management, and prioritization skills.
Ability to manage multiple teams and competing operational priorities.
Strong analytical and problem-solving skills with excellent attention to detail.
Excellent communication, coaching, and conflict-resolution skills.
Ability to make timely decisions, take ownership, and work effectively under pressure.
Demonstrated accountability, initiative, and commitment to continuous improvement.

Work Environment

Office located in Annacis
Timings – 8:30am - 5pm. Schedule may require to start early. Timings may vary during inventory reconciliation period
Be Availability to work any day including Saturdays

Why join Trail:

Competitive salary
Extended Health Benefits
Generous employee discounts
Career Development Opportunities
Employee Recognition Program
Company events
Fun and dynamic work environment where your strengths and personality shine!

$62,000 - $67,000 an hour

Includes Bonus

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

Apply About employer

More about this job

Responsibilities

The supervisor oversees daily operations for the Sales Support and Logistics Administration teams to ensure efficient order processing and high-quality customer service. They are responsible for team leadership, performance management, and coordinating across departments to meet operational SLAs and resolve complex issues.

Requirements

Candidates must have previous supervisory experience in sales support, logistics, or customer service along with a strong understanding of order management and inventory processes. Proficiency in ERP/CRM systems like Microsoft Dynamics 365 and Zendesk is highly preferred, alongside strong analytical and communication skills.

Skills

Team Leadership
Logistics Administration
Order Management
Customer Service
Inventory Allocation
Invoicing
Delivery Coordination
Microsoft Dynamics 365
Zendesk
Problem-solving
Conflict-resolution
Time-management
Performance Management
Operational Oversight
Data Analysis

Benefits

Extended Health Benefits
Employee discounts
Career Development Opportunities
Employee Recognition Program
Company events

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Logistics Administration
Order Management
Inventory Allocation
Invoicing
Delivery Coordination
Microsoft Dynamics 365
Zendesk
ERP
CRM
SLA Management
Performance Management
Team Leadership
Operational Efficiency
Customer Experience
Conflict Resolution
Order Processing
Retail
Logistics
Administrative

Report this job