Find work in Canada.

593,801 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 31 mins ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 31 mins ago
S
Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 31 mins ago
S
Seasonal Retail sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 31 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Galeries De La Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 31 mins ago
SC
store manager, Campbell River, B.C
Starbucks Coffee Company
Campbell River, BC
- $62,500 to $82,600 CAD / year
- Full-time
We will enable you, leveraging your retail experience, to autonomously:
Added 45 mins ago
P
Store Manager-Devonshire Mall
Pandora
Windsor, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 1 hour ago
RO
Food & Beverage Receiver
Resorts of the Canadian Rockies
Golden, BC
- Full-time
Track and account for all invoices and shipping receipts and work with F&B Manager to communicate with suppliers when needed
Added 1 hour ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
SC
Sales Associate
Staples Canada
Camrose, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
SR
Sales Associate
Staples Retail
Yellowknife, NT
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
WC
(CAN) Caissier
Walmart Canada
Montreal, QC
- Contract
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 1 hour ago
WC
Front End Checkout Team Associate
Walmart Canada
Toronto, ON
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
M
Building Manager
Morguard
Mississauga, ON
- Full-time
…exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds,…
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Fort McMurray, AB
- Full-time
…supervision), selecting appropriate products, performing the accuracy program, including 7 point, Visual and DIN checks, selecting and counting/ measuring & preparing appropriate products,…
Added 1 hour ago
WC
(CA) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…supervision), selecting appropriate products, performing the accuracy program, including 7 point, Visual and DIN checks, selecting and counting/ measuring & preparing appropriate products,…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
Front End Checkout Team Associate
Walmart Canada
Kemptville, ON
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brandon, MB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Woodstock, NB
- Full-time
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
WC
Cashier PT x 2
Walmart Canada
Strathroy, ON
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…

Trail Appliances Ltd.

Sales Support & Logistics Administrator Supervisor - Delta (1126)

Delta, BC, Canada

$62,000 - $67,000 an hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,000 - $67,000 an hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

Integrity – We do what’s right, even when no one is looking.

Improvement – We do it well. Then we do it better.

Caring – We put ourselves in others’ shoes.

Authenticity – We like people, not pretense.

Determination – We kick down walls.

The Sales Support & Logistics Administration Supervisor is responsible for overseeing the daily operations of both teams, ensuring efficient order management, accurate order processing, timely invoicing, and a high standard of customer service.

This role requires strong leadership, proactive problem-solving, accountability, and effective cross-departmental coordination to maintain operational efficiency and achieve departmental objectives.

\nAs a Sales Support & Logistics Admin Supervisor, you will be responsible for

1. Team Leadership & Supervision

Oversee daily team operations, ensuring effective workload distribution, prioritization, and productivity.
Provide ongoing coaching, training, feedback, and performance management to team members.
Conduct regular team meetings, one-on-ones, and performance reviews.
Manage staffing, attendance, schedules, vacation coverage, and cross-training to maintain operational continuity.
Identify performance gaps and implement corrective action plans when required.
Foster a culture of accountability, teamwork, and continuous improvement.

2. Sales Support Operations (SST)

Oversee proactive order management, including ship date updates, delivery bookings, payment follow-ups, and customer communication.
Ensure customer inquiries, order management requests, and escalations are handled within established timelines.
Support Key Account Managers (KAMs), Sales teams, and other departments with complex order-related issues.

3. Logistics Administration Operations (LA)

Oversee daily order releases, invoicing, payment verification, and delivery-related exceptions.
Monitor the Order Hold Dashboard (OHDB) and ensure exceptions are accurately investigated and resolved.
When required, coordinate with Warehouse, Delivery, Finance, and Sales to resolve inventory discrepancies, payment issues, and order release challenges.

4. Operational Oversight & SLA Management

Monitor daily dashboards, reports, and operational queues to ensure compliance with established SLAs and SOPs.
Proactively identify backlogs, operational risks, and workload challenges, implementing action plans to maintain service levels.
Participate in daily operational meetings, provide accurate updates, and ensure assigned action items are completed promptly.
Escalate critical operational issues to the appropriate departments or management when required.
Ensure consistent adherence to company policies, procedures, and internal controls.

5. Customer Experience & Escalation Management

Support team members in resolving complex issues and escalations.
Ensure proactive customer communication, including timely callbacks and updates on outstanding issues.
Collaborate with relevant departments to resolve customer-impacting issues and prevent recurring escalations.
Promote a customer-focused approach while balancing operational priorities.

6. Process Improvement & Reporting

Execute workflows as directed by the manager and monitor the productivity of assigned agents to minimize errors.
Work with the manager to track and analyze key performance indicators, including SLA compliance, queue management, and invoicing timelines.
Collaborate with the manager to implement process improvements based on operational trends and recurring challenges.
Assist with testing system enhancements, process changes, and training initiatives related to D365, Zendesk, and other operational platforms.
Provide regular updates to management on team performance, operational challenges, and improvement initiatives.

To be successful in this role, you should

Previous supervisory or team leadership experience in sales support, logistics administration, order management, or customer service.
Strong understanding of order processing, inventory allocation, invoicing, and delivery coordination.
Experience with ERP and CRM systems; knowledge of Microsoft Dynamics 365 and Zendesk is an asset.
Strong organizational, time-management, and prioritization skills.
Ability to manage multiple teams and competing operational priorities.
Strong analytical and problem-solving skills with excellent attention to detail.
Excellent communication, coaching, and conflict-resolution skills.
Ability to make timely decisions, take ownership, and work effectively under pressure.
Demonstrated accountability, initiative, and commitment to continuous improvement.

Work Environment

Office located in Annacis
Timings – 8:30am - 5pm. Schedule may require to start early. Timings may vary during inventory reconciliation period
Be Availability to work any day including Saturdays

Why join Trail:

Competitive salary
Extended Health Benefits
Generous employee discounts
Career Development Opportunities
Employee Recognition Program
Company events
Fun and dynamic work environment where your strengths and personality shine!

$62,000 - $67,000 an hour

Includes Bonus

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

Apply About employer

More about this job

Responsibilities

The supervisor oversees daily operations for the Sales Support and Logistics Administration teams to ensure efficient order processing and high-quality customer service. They are responsible for team leadership, performance management, and coordinating across departments to meet operational SLAs and resolve complex issues.

Requirements

Candidates must have previous supervisory experience in sales support, logistics, or customer service along with a strong understanding of order management and inventory processes. Proficiency in ERP/CRM systems like Microsoft Dynamics 365 and Zendesk is highly preferred, alongside strong analytical and communication skills.

Skills

Team Leadership
Logistics Administration
Order Management
Customer Service
Inventory Allocation
Invoicing
Delivery Coordination
Microsoft Dynamics 365
Zendesk
Problem-solving
Conflict-resolution
Time-management
Performance Management
Operational Oversight
Data Analysis

Benefits

Extended Health Benefits
Employee discounts
Career Development Opportunities
Employee Recognition Program
Company events

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Logistics Administration
Order Management
Inventory Allocation
Invoicing
Delivery Coordination
Microsoft Dynamics 365
Zendesk
ERP
CRM
SLA Management
Performance Management
Team Leadership
Operational Efficiency
Customer Experience
Conflict Resolution
Order Processing
Retail
Logistics
Administrative

Report this job