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Added 5 mins ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Fort McMurray, AB
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 5 mins ago
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Manager, Commercial Assurance (Calgary)
Deloitte
Calgary, AB
- Full-time
As a Manager, Commercial Assurance serving Energy, Resources and Industrials clients, you will lead and execute contract compliance audits focused on complex commercial arrangements. Your…
Added 5 mins ago
TU
Finance Manager
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…advice, tools and reports to directors and budget managers; development of unit level individual budgets; financial modeling; sensitivity analysis for financial planning beyond the budget…
Added 20 mins ago
FH
Gestionnaire de comptes cles / Key Account Manager - Canada USA
Fuze HR Solutions
Montreal, QC
- Full-time
A well-established company in the industrial food processing equipment sector is currently looking for a Key Account Manager to support its growth across North America.
Added 20 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions) – Whitby Territory
ADP
Mississauga, ON
- Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately.
Added 50 mins ago
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Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
The Key Account Specialist is the single point of contact and support for an assigned portfolio of major clients. This role has a dual functionality: as a concierge providing excellent…
Added 50 mins ago
TF
Accounting Manager, The Floor Show
The Floor Show Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Vice-President, as the Accounting Manager you lead the accounting function, including financial reporting, budgeting, forecasting, cash flow oversight, internal controls,…
Added 50 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added 51 mins ago
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Gestionnaire des finances / Finance Manager
Side
Montreal, QC
- Full-time
Added 55 mins ago
VC
outside sales representative
VELUX Canada
Calgary, AB
- $65,000 to $70,000 CAD / year
- Full-time
- On-site
…applications. Further, the candidate must be competent in business development and account management with established and new dealers. Overnight travel is required each month as well as…
Added 1 hour ago
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Billingual Operations Representative
Royal Bank of Canada
Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 1 hour ago
HA
Technical Project Manager
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
We are seeking an experienced Technical Project Manager to lead and manage our X7 development program.
Added 1 hour ago
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Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately. There’s a ramp…
Added 1 hour ago
CC
Sales Development Manager, Relief (8-Month Contract)
Coca-Cola Canada Bottling Limited
Victoria, BC
- Contract
Coke Canada Bottling Sales Development Managers (SDM) - Relief are field sales representatives tasked with identifying and capitalizing on sales opportunities with a wide range of…
Added 1 hour ago
LI
account manager
Libratel inc
Vancouver, BC
- $50,000 to $55,000 CAD / year
- Full-time
- Hybrid
Company:* Libratel Inc. *Department:* Sales & Business Development *Job Type:* Full-Time, Permanent *Location:* Vancouver BC (Remote role) *Travel:* Regular travel to retail locations is…
Added 1 hour ago
AB
Regional Sales Manager (Prestige Fragrances)
ACI Brands
Montréal, QC
- $90,000 to $100,000 CAD / year
- Full-time
- On-site
Regional Sales Manager, Prestige Fragrances ? Eastern Canada (Montreal, Quebec, Maritimes, Ottawa)* *Location ? Montreal* *Position Overview* We are seeking an experienced and…
Added 1 hour ago
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Account Manager
Deswik
BC · British Columbia, Canada
- Full-time
As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America.
Added 1 hour ago
A
LOTO Manager
AtkinsRéalis
Toronto, ON
- Full-time
Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is seeking a LOTO Manager to join our team in Toronto, Ontario. This role will support a transformative transit…
Added 1 hour ago
AS
EVENT AND PROGRAM COORDINATOR - RICHMOND, BC
Al-Ayn Social Care Foundation Canada
Richmond, BC
- Full-time
…successful team, you will play a significant role in the growth and development of the organization and an important part in developing an integrated approach to increase the organization’s…
Added 1 hour ago
GP
Commercial Services Specialist
Greek Peak Mountain Resort
NS · Richmond Road, NS
- Full-time
Administer one-on-one meetings with Business Development Officer(s), Commercial Relationship Manager(s), Market Manager(s), and Regional Manager(s) of Commercial Banking
Added 1 hour ago
WC
General Merchandise Assistant Manager
Walmart Canada
St. Albert, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Sussex, NB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
Senior Manager, Strategic Initiatives- Corporate Strategy
Walmart Canada
Mississauga, ON
- Full-time
…enterprise-wide strategic planning mandates, inclusive of the development of the long range and annual plans. It also owns building and sharing competitive intelligence, including market…

Trane Italia

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's in it for you:
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What you will do:

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What you will bring:

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.

Able to work extended hours on occasions when required. ·
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range or Hourly Base Pay Range:

$50,900.00 - $101,745.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

The Client Services Representative is responsible for managing service agreement renewals, driving portfolio growth, and ensuring high levels of customer satisfaction. They will actively prospect for new business, manage sales proposals, and maintain accurate records within Salesforce.

Requirements

A bachelor's degree or equivalent practical experience is preferred, along with strong customer service and relationship-building skills. Candidates must possess a valid driver's license and have proficiency in office systems, with a working knowledge of HVAC systems being an asset.

Skills

Customer service
Sales
Account management
Contract renewal
Salesforce
Relationship building
Problem solving
Critical thinking
Multi-tasking
Communication
HVAC systems
Financial performance analysis
Lead generation
Proposal development
Budget planning

Benefits

Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Trane Technologies
Sustainability
HVAC
Salesforce
Account Management
Service Agreements
Contract Renewal
Lead Management
Sales Pipeline
Customer Satisfaction
Business Development
Estimating
Return On Investment
Accounts Receivable
Climate Solutions
Thermo King
Cold Calling
Bid Portal
Proposal Management

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