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Added 12 mins ago
TC
RF Engineer
Tridon Communications
AB · Calgary, AB · Edmonton, AB
- Full-time
The RF Engineer reports directly to the Manager, Engineer. The incumbent also works directly with:
Added 25 mins ago
WO
Territory Manager - LCBO-Conv (GTA East) (Full Time)
Women of the Vine & Spirits
Toronto, ON
- Full-time
Participate in sales projects, account evaluations, proposals, presentations, and other sales-related activities
Added 42 mins ago
C
Associate, Commercial Banking
CIBC
Burlington, ON · Hamilton, ON
- Full-time
…role will prepare you for a rewarding career as a Relationship Manager, Commercial Banking and strategic partner to some of Canada’s leading companies. You will be committed to delivering…
Added 42 mins ago
B
Manager, Expatriate Tax Services
BDO
Montreal, QC
- Full-time
BDO Canada is looking for a Manager to join the Expatriate Tax Services team in Montreal. The successful candidate will provide tax compliance and advisory services to globally mobile…
Added 57 mins ago
Senior Finance and Procurement Analyst
Government of Alberta
AB
Reporting to the Manager, Financial and Administrative Operations, the Senior Finance and Procurement Analyst is responsible for procurement, contract and payment controls, compliance and…
Added 1 hour ago
EE
Property manager
Eagle Eye Rentals Ltd.
Golden, BC
- From $50.08 CAD / hour
- Full-time
- On-site
Develop reports and proposals to illustrate benefits from use of good or service
Added 1 hour ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
…business development activities through assisting with technical proposals/bids and by identifying new opportunities with existing…
Added 1 hour ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
We're Hiring a Digital Sales Engineer / Market Development Manager!
Added 1 hour ago
TE
Account Manager - New Installation (Victoria, BC)
TK Elevator
Victoria, BC
- Full-time
Responsible for meeting monthly sales quotas by proactively seeking contracts, preparing job proposals with cost estimates, managing accounts and developing and maintaining strong…
Added 1 hour ago
Corporate Accounts Consultant - Group Quotes
Equitable
Waterloo, ON
Generate accurate and comprehensive underwriting proposals that meet company standards and established service level requirements
Added 1 hour ago
T
Canadian Commercial Banking Associate
TD
Concord, ON
- Full-time
…business skills will be put to the test in creating business proposals based on the diverse credit, deposits and cash management needs of your…
Added 1 hour ago
EH
Business Development Account Manager (AM) FT
Edgewood Health Network Inc
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships.…
Added 1 hour ago
AI
Property manager
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $20 to $30 CAD / hour
- Full-time
- On-site
Develop reports and proposals to illustrate benefits from use of good or service
Added 1 hour ago
CU
Senior Philanthropy Officer, Major Gifts, TO
Canadian Unicef Committee
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Are you an expert major gifts relationship manager based in Vancouver looking to use your fundraising expertise to make a direct impact on the lives of children?
Added 1 hour ago
CU
Senior Philanthropy Officer, Major Gifts
Canadian Unicef Committee
BC · Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Are you an expert major gifts relationship manager based in Vancouver looking to use your fundraising expertise to make a direct impact on the lives of children?
Added 1 hour ago
UC
Senior Philanthropy Officer, Major Gifts, TO
UNICEF Canada
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Are you an expert major gifts relationship manager based in Vancouver looking to use your fundraising expertise to make a direct impact on the lives of children?
Added 1 hour ago
UC
Senior Philanthropy Officer, Major Gifts
UNICEF Canada
Toronto, ON
- $83,000 to $93,000 CAD / year
- Full-time
Are you an expert major gifts relationship manager based in Vancouver looking to use your fundraising expertise to make a direct impact on the lives of children?
Added 1 hour ago
IA
Maintenance Supervisor
IMP Aerospace & Defence
Halifax, NS
- Contract
Participate in company proposals when assigned.
Added 1 hour ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships.…
Added 1 hour ago
V
Territory Manager
Vallen
Regina, SK
- Full-time
An exciting opportunity has become available to join our team as a Territory Manager. The role is created for the purpose of generating new sales (market share and share of wallet),…
Added 1 hour ago
Sr. Proposal Manager I
GHD Group Pty Ltd
Whitby, ON
Manage multiple proposals simultaneously, coordinate groups of content providers, and adapt to changing
Added 2 hours ago
DC
Control System Specialist
Delta Controls
Surrey, BC
- Full-time
Working with the PDS Project Manager and Control System Solutions Team Lead to develop solution proposals (project scopes and quotes).
Added 2 hours ago
B
MARKETING COORDINATOR – Temporary 14 month contract
BDC
Montreal, QC
- Full-time
…be responsible for supporting the marketing communications manager as well as regional marketing managers in implementing and following up on national and regional marketing initiatives as…
Added 2 hours ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
As an Account Manager for the Automotive Vertical, your primary mission will be to drive the adoption and expansion of Siemens Digital Industries' solutions within key Automotive accounts…
Added 2 hours ago
Southern Gulf Islands Service Delivery Coordinator - SGI Administration
Capital Regional District
Victoria, BC
Reporting to the Senior Manager, SGI Administration, this position assists with coordinating and supporting the delivery of Southern Gulf Islands Electoral Area (SGIEA) services, projects,…

Trane Italia

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's in it for you:
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What you will do:

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What you will bring:

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.

Able to work extended hours on occasions when required. ·
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range or Hourly Base Pay Range:

$50,900.00 - $101,745.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

The Client Services Representative is responsible for managing service agreement renewals, driving portfolio growth, and ensuring high levels of customer satisfaction. They will actively prospect for new business, manage sales proposals, and maintain accurate records within Salesforce.

Requirements

A bachelor's degree or equivalent practical experience is preferred, along with strong customer service and relationship-building skills. Candidates must possess a valid driver's license and have proficiency in office systems, with a working knowledge of HVAC systems being an asset.

Skills

Customer service
Sales
Account management
Contract renewal
Salesforce
Relationship building
Problem solving
Critical thinking
Multi-tasking
Communication
HVAC systems
Financial performance analysis
Lead generation
Proposal development
Budget planning

Benefits

Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Trane Technologies
Sustainability
HVAC
Salesforce
Account Management
Service Agreements
Contract Renewal
Lead Management
Sales Pipeline
Customer Satisfaction
Business Development
Estimating
Return On Investment
Accounts Receivable
Climate Solutions
Thermo King
Cold Calling
Bid Portal
Proposal Management

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