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IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added just now
Environmental Technician
JDS Energy & Mining
Wells, BC
JDS Energy & Mining is seeking a proactive, safety-focused Environmental Technician to support environmental monitoring and compliance activities at a mining project in the interior of…
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Business Information Management Specialist-1
TD
Toronto, ON
- Full-time
…strong combination of data management expertise and hands-on technical data analysis, with particular focus on data lineage, critical data elements, data flows, data quality, data controls…
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Business Information Management Specialist-2
TD
Toronto, ON
- Full-time
…strong combination of data management expertise and hands-on technical data analysis, with particular focus on data lineage, critical data elements, data flows, data quality, data controls…
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Mechanic
Liftow Limited
Fredericton, NB
Do you enjoy being on the move, tackling a variety of technical challenges, and working directly at customer sites? This position will allow you to put your skills to work while benefiting…
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Client Care Agent
Agriculture Financial Services Corporation
La Crête, AB
…everyone can thrive and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on their teams, communities, and the future of…
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Street Team Member - Corus Radio Toronto (Q107, 102.1 The Edge, 640 Toronto)
Corus Entertainment
Toronto, ON
Technical Engineering of on location sales and programming remotes.
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Customer Service Representative, Ingredients
Quadra
Vaudreuil-Dorion, QC
We are currently seeking a Customer Service Representative (Generalist) to support our customer service and commercial teams in our Food & Ingredients Division! As a Customer Service…
Added just now
Customer Service Representative, Ingredients
Quadra
Vaudreuil-Dorion, QC
We are currently seeking a Customer Service Representative (Generalist) to support our customer service and commercial teams in our Food & Ingredients Division! As a Customer Service…
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Technician, Procurement and purchasing
Desjardins
Montreal, QC · Levis, QC
- Full-time
…outsourced service management, and governance. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to…
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Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC · Trois-Rivières, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
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Principal Geomorphologist
WSP
Vancouver, BC
…solutions that strengthen communities, protect ecosystems, and support sustainable development across the province. This is a leadership role where your technical expertise and strategic…
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Sr. HR Generalist - Windsor/Essex
Sybridge Technologies
ON · Lakeshore, Ontario
- Full-time
We are seeking an experienced, hands-on Senior HR Generalist to support our growing manufacturing organization in a fast-paced, dynamic, and evolving environment. As part of a private…
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Business Systems Analyst (initial assignment Grand Central) – Full Time (1.0)
CHEO
Ottawa, ON
- Full-time
…Patient Record and Hospital Information Systems; provides ongoing support to users; gathers and analyzes information regarding clinical workflows and business processes; configures and…
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Conception Manager
Pomerleau
Halifax, NS
…oversees the entire design of a project of particular size and technical complexity, depending on their…
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Design Coordinator
Pomerleau
Halifax, NS
…oversees the entire design of a project of particular size and technical complexity, depending on their…
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Field Engineer
WB Melback
Englehart, ON
- Contract
Responsible for providing technical and field support on construction projects, ensuring work is completed according to design specifications, drawings, and project requirements. Works…
Added 14 mins ago
BD
Field Technician (IT, Communications & AI) – Spruce Grove, AB
Benchmark Data Solutions
Spruce Grove, AB
- Full-time
A mid-level background in IT, telecommunications, networking, field technology, helpdesk, or technical support.
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Justice and Community Safety Leadership Instructor
Discovery Community College
Surrey, BC
- Part-time
…services, security, and community safety, equipping them with both technical skills and a deep understanding of ethics, leadership, and cultural…
Added 14 mins ago
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Junior Hydrologist
Stantec
Whitehorse, YT
- Full-time
Prepare field summaries, technical memorandums, and contribute to reports such as Environmental Assessments, Technical Data Reports, and Permitting Applications.
Added 14 mins ago
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Environmental Project Coordinator
Westbank First Nation
Kelowna, BC
- Full-time
Bachelor’s or technical degree in Natural Resource Management, Environmental Science, Biology, Geography, or a related field
Added 29 mins ago
MD
Grants Specialist - Grants Specialist 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 30 mins ago
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Municipal Advisor
Government of Saskatchewan
Regina, SK
- Full-time
Provides municipal advisory services, including technical support and for appointed and elected officials in municipalities.
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UX Designer/Product Designer (HCI & Interaction Design)
Techedin
Toronto, ON
- $55 to $60 CAD / hour
- Full-time
Support field research deliverables, UI refinements, and design recommendations for future platform development.
Added 30 mins ago
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SAS/ Python Developer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Automation & Infrastructure: Support Unix/Linux-based automation, schedule jobs via CRON or enterprise orchestrators, and work within containerized or cloud-based Anaconda/JupyterHub…
Added 30 mins ago
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Resident and Family Services Coordinator (Social Worker or Social Services Worker)
Maple Villa Long Term Care Centre
Burlington, ON
- Full-time
We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.

Trane Italia

Customer Success Manager

Montreal, QC, Canada

$55,800.00 - $114,200.00 · Full-time

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Job details

Pay: $55,800.00 - $114,200.00
Job type: Full-time
Experience: Experience: 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a B2B SaaS, CleanTech, Energy Efficiency, or Smart Building environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to thrive at work and at home.

We boldly go.

Where is the work:

Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships, learning and innovation.

Customer Success Manager (BrainBox AI)

Job Title: Customer Success Manager

Business Unit: BrainBox AI, a business of Trane Technologies

Location: Montreal, Quebec, Canada (Hybrid / Workplace Presence Model)

Reports To: Customer Success Leader

Language Requirement: Bilingualism (English and French required)

About BrainBox AI & Trane Technologies

At BrainBox AI, a business of Trane Technologies, we are at the forefront of the green building revolution. By combining cutting-edge artificial intelligence with HVAC technology, we enable commercial buildings to autonomously optimize energy consumption, reduce carbon footprints, and improve indoor comfort without human intervention.

As part of Trane Technologies, a global climate innovator, we bring together deep industry expertise and game-changing digital advancement to accelerate global decarbonization and create a sustainable future.

Role Summary

We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you will serve as the primary post-sale strategic partner for a portfolio of commercial real estate and enterprise customers.

In this role, you will lead customer onboarding, drive platform adoption, showcase carbon/energy reduction metrics, and ensure high customer retention and expansion across your accounts.

Key Responsibilities

Account Strategy & Customer Retention
Primary Point of Contact: Serve as the trusted advisor and primary point of contact post-sale, ensuring clients achieve their target outcomes in energy efficiency and sustainability.
Value Demonstration: Conduct periodic Business Reviews (QBRs/EBRs) with building owners, asset managers, and facility executives to present clear ROI, energy savings, and greenhouse gas (GHG) reduction metrics.
Portfolio Health & Renewal: Proactively monitor account health indicators, identify operational or adoption risks early, and partner with internal teams to secure long-term contract renewals.

Adoption & Expansion

Drive Platform Engagement: Partner with customers to embed BrainBox AI insights into their daily building operations and workflows.
Identify Opportunities: Spot customer expansion opportunities (e.g., additional building sites or upgraded feature tiers) and collaborate with Sales/Commercialization teams.
Customer Voice: Serve as the internal voice of the customer, delivering prioritized feedback to Product Management, Engineering, and Operations teams to continuously enhance the BrainBox AI platform.

Operational Excellence

Cross-Functional Alignment: Work closely with Onboarding, Building Digitalization, and Technical Operations teams to ensure smooth site commissioning and AI model deployment.
Issue Escalation: Swiftly address and resolve critical customer issues or operational challenges by pulling in internal technical experts.

Qualifications & Skill Requirements

Experience: 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a B2B SaaS, CleanTech, Energy Efficiency, or Smart Building environment.

Education: Bachelor’s degree in Business, Engineering, Sustainability, or a related field (or equivalent practical experience).

Technical Aptitude: Understanding of SaaS platforms, data-driven software, or commercial building operations (knowledge of HVAC systems, Building Automation Systems/BAS, or ESG metrics is a strong plus).

Language Skills: Bilingualism in French and English is required. Candidates must possess strong written and verbal proficiency in English to collaborate across North American accounts and internal teams, alongside French for local stakeholder engagement.

Communication: Exceptional executive presentation skills with the ability to translate complex technical/AI data into actionable business insights for senior stakeholders.

Workplace Model: Ability to work from the Montreal office under the BrainBox AI Workplace Presence Model (hybrid/in-office collaborative days).

Annual Base Salary Range or Hourly Base Pay Range:

$55,800.00 - $114,200.00

Compensation Type:

Salary

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

The Customer Success Manager serves as the primary post-sale strategic partner, leading customer onboarding and driving platform adoption for commercial real estate clients. They are responsible for demonstrating ROI through energy and carbon reduction metrics while ensuring long-term account retention and expansion.

Requirements

Candidates must have 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a relevant B2B or technical environment. A bachelor's degree in Business, Engineering, or Sustainability is required, along with bilingual proficiency in English and French.

Skills

Customer Success
Account Management
SaaS
CleanTech
Energy Efficiency
Smart Building
HVAC Systems
Building Automation Systems
ESG Metrics
Strategic Planning
Data Analysis
Executive Presentation
Relationship Management
Project Management
Technical Advisory

Benefits

Competitive compensation
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
BrainBox AI
Trane Technologies
SaaS
HVAC
Artificial Intelligence
Energy Consumption
Carbon Footprint
Sustainability
Commercial Real Estate
Onboarding
QBR
EBR
ROI
GHG Reduction
Building Automation Systems
BAS
ESG
CleanTech
Account Strategy
Platform Adoption
Technical Operations
Site Commissioning
Data-driven Software
Bilingual

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