Jobs in Canada

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Added 10 mins ago
AF
HR Generalist
Armstrong Fluid Technology
Toronto, ON
- Full-time
Identify critical technical capabilities required to support Armstrong's future growth and product portfolio.
Added 6 hours ago
TT
Customer Success Manager
Trane Technologies
Montreal, QC
- Full-time
Language Requirement: Bilingualism (English and French required)
Added 6 hours ago
TT
Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Language Requirement: Bilingualism (English and French required)
Added 9 hours ago
AY
Mall Maintenance
Avison Young | Canada
Toronto, ON · Etobicoke, ON
- Full-time
A related technical diploma, HVAC course completion, or a 5th Class Power Engineer Certificate are strong assets.
Added 9 hours ago
ES
Territory Sales Manager
Encompass Supply Chain Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Candidate must live in the GTA or Tri-cities (Guelph, Cambridge, Kitchener)
Added 12 hours ago
A
Mechanical Engineering Manager
AECOM
Calgary, AB
- $120,000 to $170,000 CAD / year
- Full-time
The successful candidate will serve as a senior technical leader responsible for guiding project delivery, supporting the development of mechanical engineering staff, and ensuring the…
Added 13 hours ago
TI
Customer Success Manager
Trane Italia
Montreal, QC
- Full-time
Language Requirement: Bilingualism (English and French required)
Added 2 days ago
B
Construction administrator
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…offices across Canada, our expertise in sustainable design and technical innovation drives impactful projects from coast to coast. Joining BPA means putting your talent to work on…
Added 3 days ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we have grown from a manufacturer’s…
Added 4 days ago
PC
District Energy Project Engineer
Pinchin Canada
Burnaby, BC
- Full-time
Looking for an opportunity to grow your technical expertise and take on more responsibility in district energy? Join a collaborative team where you’ll work on challenging projects, learn…
Added 4 days ago
ES
Territory Sales Manager - GTA & Southwest Ontario
Encompass Supply Chain Solutions
Mississauga, ON
- Full-time
Candidate must live in the GTA or Tri-cities (Guelph, Cambridge, Kitchener)
Added 6 days ago
AF
Outside Sales Representative
Action Furnace
Red Deer, AB
- Full-time
Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning,…
Added 6 days ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we have grown from a manufacturer’s…
Added 6 days ago
CN
Director of Facilities & Maintenance
Canadian Niagara Hotels
Niagara Falls, ON
- Full-time
…initiatives; and polished owner relations, serving as a trusted advisor to ownership on the long-term performance and value of our…
Added 7 days ago
OI
HVAC Parts Outside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we have grown from a manufacturer’s…
Added 7 days ago
HH
HVAC Sales Representative
Hammer's Heating & Cooling
Pitt Meadows, BC
- $41,600 to $140,000 CAD / year
- Full-time
We are looking for an experienced HVAC Sales Representative/Comfort Advisor to help homeowners choose heating and cooling solutions that meet their needs, homes, and budgets. This is a…
Added 7 days ago
SS
HVAC Parts Outside Sales Representative
Sprung Studios - UX-UI Design
Vancouver, BC
- Full-time
Founded in 1963, Olympic International is Western Canada’s leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we have grown from a manufacturer’s…
Added 8 days ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
…places through solutions that reflect innovation, care, and deep technical…
Added 9 days ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Mechanical and HVAC systems, including heating, ventilation, air conditioning, plumbing, controls, and related infrastructure
Added 10 days ago
DC
Project Manager
Dillon Consulting Limited
Winnipeg, MB
- Full-time
…Infrastructure Practice. As a collaborative leader and trusted advisor with strong technical capabilities, excellent communication skills, and business acumen, you will thrive in our…
Added 11 days ago
C
Senior Facilities Manager
CBRE
Richmond, BC
- Full-time
…institutional facilities. You will serve as the primary strategic advisor to clients while providing leadership to Facilities Managers, technical teams, and service providers to ensure…
Added 12 days ago
Senior Energy Engineer
GHD Group Pty Ltd
Waterloo, ON
Act as a technical advisor to clients by presenting modelling results, explaining technical and financial implications, and helping prioritize practical energy and carbon-reduction measures.
Added 12 days ago
L
Sustainable Energy Advisor - GTA
Lightenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
A successful candidate MUST possess the following critical requirements:
Added 13 days ago
EK
Project Manager, Facilities
Earls Kitchen + Bar
Vancouver, BC
- $80,000 CAD / year
- Full-time
Provide guidance and support to Facilities Specialists, particularly in areas of technical expertise and project execution.
Added 13 days ago
A
Mechanical Engineering Lead, Data Centers
AECOM
Markham, ON
- $145,000 to $195,000 CAD / year
- Full-time
…America, and globally. The successful candidate will serve as a technical leader, client advisor, mentor, and project contributor, helping to expand AECOM's rapidly growing Data Center…

Trane Italia

Customer Success Manager

Montreal, QC, Canada

$55,800.00 - $114,200.00 · Full-time

Apply on tranetechnologies.wd12.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $55,800.00 - $114,200.00
Job type: Full-time
Experience: Experience: 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a B2B SaaS, CleanTech, Energy Efficiency, or Smart Building environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to thrive at work and at home.

We boldly go.

Where is the work:

Our BrainBox AI Workplace Presence model dedicates specific in-office days each month to focus on relationships, learning and innovation.

Customer Success Manager (BrainBox AI)

Job Title: Customer Success Manager

Business Unit: BrainBox AI, a business of Trane Technologies

Location: Montreal, Quebec, Canada (Hybrid / Workplace Presence Model)

Reports To: Customer Success Leader

Language Requirement: Bilingualism (English and French required)

About BrainBox AI & Trane Technologies

At BrainBox AI, a business of Trane Technologies, we are at the forefront of the green building revolution. By combining cutting-edge artificial intelligence with HVAC technology, we enable commercial buildings to autonomously optimize energy consumption, reduce carbon footprints, and improve indoor comfort without human intervention.

As part of Trane Technologies, a global climate innovator, we bring together deep industry expertise and game-changing digital advancement to accelerate global decarbonization and create a sustainable future.

Role Summary

We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you will serve as the primary post-sale strategic partner for a portfolio of commercial real estate and enterprise customers.

In this role, you will lead customer onboarding, drive platform adoption, showcase carbon/energy reduction metrics, and ensure high customer retention and expansion across your accounts.

Key Responsibilities

Account Strategy & Customer Retention
Primary Point of Contact: Serve as the trusted advisor and primary point of contact post-sale, ensuring clients achieve their target outcomes in energy efficiency and sustainability.
Value Demonstration: Conduct periodic Business Reviews (QBRs/EBRs) with building owners, asset managers, and facility executives to present clear ROI, energy savings, and greenhouse gas (GHG) reduction metrics.
Portfolio Health & Renewal: Proactively monitor account health indicators, identify operational or adoption risks early, and partner with internal teams to secure long-term contract renewals.

Adoption & Expansion

Drive Platform Engagement: Partner with customers to embed BrainBox AI insights into their daily building operations and workflows.
Identify Opportunities: Spot customer expansion opportunities (e.g., additional building sites or upgraded feature tiers) and collaborate with Sales/Commercialization teams.
Customer Voice: Serve as the internal voice of the customer, delivering prioritized feedback to Product Management, Engineering, and Operations teams to continuously enhance the BrainBox AI platform.

Operational Excellence

Cross-Functional Alignment: Work closely with Onboarding, Building Digitalization, and Technical Operations teams to ensure smooth site commissioning and AI model deployment.
Issue Escalation: Swiftly address and resolve critical customer issues or operational challenges by pulling in internal technical experts.

Qualifications & Skill Requirements

Experience: 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a B2B SaaS, CleanTech, Energy Efficiency, or Smart Building environment.

Education: Bachelor’s degree in Business, Engineering, Sustainability, or a related field (or equivalent practical experience).

Technical Aptitude: Understanding of SaaS platforms, data-driven software, or commercial building operations (knowledge of HVAC systems, Building Automation Systems/BAS, or ESG metrics is a strong plus).

Language Skills: Bilingualism in French and English is required. Candidates must possess strong written and verbal proficiency in English to collaborate across North American accounts and internal teams, alongside French for local stakeholder engagement.

Communication: Exceptional executive presentation skills with the ability to translate complex technical/AI data into actionable business insights for senior stakeholders.

Workplace Model: Ability to work from the Montreal office under the BrainBox AI Workplace Presence Model (hybrid/in-office collaborative days).

Annual Base Salary Range or Hourly Base Pay Range:

$55,800.00 - $114,200.00

Compensation Type:

Salary

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply on tranetechnologies.wd12.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Success Manager serves as the primary post-sale strategic partner, leading customer onboarding and driving platform adoption for commercial real estate clients. They are responsible for demonstrating ROI through energy and carbon reduction metrics while ensuring long-term account retention and expansion.

Requirements

Candidates must have 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a relevant B2B or technical environment. A bachelor's degree in Business, Engineering, or Sustainability is required, along with bilingual proficiency in English and French.

Skills

Customer Success
Account Management
SaaS
CleanTech
Energy Efficiency
Smart Building
HVAC Systems
Building Automation Systems
ESG Metrics
Strategic Planning
Data Analysis
Executive Presentation
Relationship Management
Project Management
Technical Advisory

Benefits

Competitive compensation
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
BrainBox AI
Trane Technologies
SaaS
HVAC
Artificial Intelligence
Energy Consumption
Carbon Footprint
Sustainability
Commercial Real Estate
Onboarding
QBR
EBR
ROI
GHG Reduction
Building Automation Systems
BAS
ESG
CleanTech
Account Strategy
Platform Adoption
Technical Operations
Site Commissioning
Data-driven Software
Bilingual

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Jobs in Canada