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Where is the work:
Service Technician – Job Description
A Service Technician is an experienced field professional responsible for troubleshooting, repairing, and maintaining complex mechanical, electrical, and HVAC systems. This role typically includes a mix of hands‑on technical work, customer interaction, mentoring junior technicians, and ensuring high‑quality service delivery.
Key Responsibilities
Perform advanced diagnostics on HVAC, refrigeration, or mechanical systems.
Troubleshoot and repair equipment failures using technical expertise and manufacturer guidelines.
Conduct preventive maintenance to improve system performance and reduce downtime.
Install, commission, and test new equipment or system upgrades.
Provide technical guidance and mentoring to junior or apprentice technicians.
Document service activities, including parts used, work performed, and recommendations.
Maintain strong customer relationships, explaining findings and solutions professionally.
Interpret schematics and technical manuals for complex systems.
Ensure compliance with safety procedures, regulations, and company standards.
Recommend system improvements or replacement solutions based on customer needs.
Typical Qualifications
Extensive hands‑on field experience in HVAC, refrigeration, mechanical service, or a related trade.
Strong understanding of electrical, mechanical, and control systems.
Technical certifications (HVAC licenses) depending on region.
Strong communication and customer‑service skills.
Proficiency with service tools, diagnostic equipment, and digital work order systems.
Common Skills
Advanced equipment troubleshooting
System performance analysis
Electrical and mechanical proficiency
Field leadership/mentoring
Safety and compliance awareness
Customer communication and service professionalism
Annual Base Salary Range or Hourly Base Pay Range:
0.00 - 0.00
Compensation Type:
Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
