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Added 9 mins ago
CO
Job ID #31637: Project Manager, Infrastructure Management - RE-POST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…and they may coordinate and attend meetings, as the City’s representative liaising with external…
Added 23 mins ago
CG
Senior Investment Associate | Cash Management Group
Canaccord Genuity Group Inc.
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Identify and implement process improvements to enhance efficiency, scalability, and client experience
Added 23 mins ago
CC
Route Service Representative
Cintas Canada
Sudbury, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
AF
Client Service Representative - Fort Macleod (Part Time)
ATB Financial
Fort Macleod, AB
- Part-time
Proven customer service and/or sales experience.
Added 1 hour ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
…partners. Your role is crucial to ensure a high-quality client experience and achieve outstanding performance…
Added 1 hour ago
CO
Building Servicer 2 - Aquatics (Under Review)
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 2 hours ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Beloeil, QC
Experience making deliveries or working as a driver
Added 2 hours ago
HC
Hallmark Merchandiser, Long Lac & Geraldton, ON, P0T 2A0
Hallmark Canada
Greenstone, ON
- Part-time
Liaises with account management as a Hallmark representative relative to scheduled service calls and builds/maintains strong working relationships with account level management.
Added 2 hours ago
D
Representative, Desjardins Mortgage
Desjardins
Baie-Comeau, QC · Beloeil, QC · Chambly, QC · Châteauguay, QC · Drummondville, QC · Gaspé, QC · La Sarre, QC · Lachute, QC · Levis, QC · Longueuil, QC · Matane, QC · Mont-Laurier, QC · Mont-Tremblant, QC · Montreal, QC · Rimouski, QC · Rouyn-Noranda, QC · Saint-Hyacinthe, QC · Saint-Jean-sur-Richelieu, QC · Saint-Joseph-de-Beauce, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Sept-Îles, QC · Tadoussac, QC · Val-d'Or, QC · Vaudreuil-Dorion, QC · Victoriaville, QC
- Full-time
A minimum of four years of relevant experience
Added 2 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
Experience in a Financial Services environment
Added 4 hours ago
NN
Licensed Practical Nurse
Nurse Next Door Home Care Services
Grande Prairie, AB
- Full-time
Excellent customer service skills and ability to deal tactfully with clients, other
Added 5 hours ago
SS
Customer Service Representative
South Saskatchewan Animal Hospital
Regina, SK
- $17.5 to $22 CAD / hour
- Full-time
- On-site
Our team at *South Saskatchewan Animal Hospital *team is looking for another Customer Service Representative (CSR) to join us! We are looking for a dedicated professional to fill a…
Added 5 hours ago
AD
RV Sales Representative
Allan Dale RVs & Trailers - Calgary
Airdrie, AB
- $70,000 to $120,000 CAD / year
- Full-time
- On-site
RV SALES PROFESSIONALS WANTED ? CALGARY* *Earn $70,000?$120,000+ | No Experience Required | Growth Opportunity* We?re growing in Calgary and looking to add *2 driven, energetic salespeople*…
Added 5 hours ago
CH
Relationship Manager, Red Deer – AB
Canada Homestay Network
Red Deer, AB
- Full-time
Exceptional Customer Service skills and experience
Added 5 hours ago
HS
Sales Representative E-commerce Logistics or Freight Forwarding
HappyGlobal Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for motivated logistics sales professionals with experience in either e-commerce logistics or freight forwarding. Depending on the successful candidate’s experience, the…
Added 5 hours ago
PC
Entry Level Sales Representative
Paylidify Canada
Calgary, AB
- From $5,711.3 CAD / month
- Full-time
- On-site
…highly motivated and energetic <b><strong>Entry Level Sales Representative</strong></b>. We're looking for individuals with strong business insight, natural sales instincts, and a proven…
Added 6 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Calgary, AB
- $15 to $18 CAD / hour
- Part-time
- On-site
Added 6 hours ago
AF
Sales Representative
Anytime Fitness - Nordel
Delta, BC
- From $19 CAD / hour
- Full-time
- On-site
…Purpose, Profit, and Play.* We're currently hiring a *Sales Representative* for our Nordel location in Delta/Surrey*. * We?re looking for high-energy individuals who are ready to turn their…
Added 6 hours ago
IA
Cable Assembler
IMP Aerospace and Defence
Hammonds Plains, NS
- $17 to $29.47 CAD / hour
- Full-time
- On-site
…cards, wire assembly operation sheets and/or other Company or customer's process specifications. Solders to standards established by the Company with regular requalification. Operates cut…
Added 6 hours ago
PM
Customer Service Representative
Peter MacNeil Automotive
Charlottetown, PE
- Full-time
We are seeking a friendly, organized, and customer-focused Customer Service Representative to join our team at Peter MacNeil Automotive. In this role, you will be the first point of contact…
Added 7 hours ago
DL
Continuing Care Assistant (CCA)
Dykeland Lodge
Windsor, NS
- From $18.73 CAD / hour
- On-site
Added 7 hours ago
E
Store Manager - evo Village Sports
evo
Whistler, BC
- Full-time
…running a retail store, blending both a focus on our unique customer experience and best practices when it comes to driving sales and managing the bottom line. evo stores are far more than…
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-size shipments.
Added 7 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 7 hours ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
Acts as the client’s representative to ensure their needs are met with a focus on improving the customer experience

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply About employer

More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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