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Added 50 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 50 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 52 mins ago
UO
Intermediate Specialist, Faculty Infrastructure
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized…
Added 52 mins ago
D
Senior Advisor, Client Relations, Group Retirement Savings
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
4 weeks of flexible vacation starting in the first year
Added 52 mins ago
D
Personal Finance Advisor
Desjardins
Caisse Desjardins Pierre-Le Gardeur
- Full-time
4 weeks of flexible vacation starting in the first year
Added 52 mins ago
D
Wealth Management Advisor
Desjardins
Saint-Jérôme, QC · Caisse Desjardins de la Rivière-du-Nord
- Full-time
4 weeks of flexible vacation starting in the first year
Added 52 mins ago
D
Personal Finance Advisor
Desjardins
Repentigny, QC · Caisse Desjardins Pierre-Le Gardeur
- Full-time
4 weeks of flexible vacation starting in the first year
Added 1 hour ago
AE
Inside Sales Engineer
Ambient Enterprises
Coquitlam, BC
- Full-time
Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality…
Added 1 hour ago
TT
technical sales representative
Triumph Tool Ltd.
Guelph, ON
- From $75,000 CAD / year
- Full-time
- On-site
Triumph Tool is hiring a Technical Sales Representative*, come join a fast-paced team with excellent pay and benefits. At Triumph you will be responsible for a territory consisting of an…
Added 1 hour ago
WI
Sales Representative
Wilsonart International
Winnipeg, MB
- Full-time
Paid vacation and holidays in your first year
Added 1 hour ago
WI
Specification Representative
Wilsonart International
Winnipeg, MB
- Full-time
Paid vacation and holidays in your first year
Added 1 hour ago
WI
Specification Representative
Wilsonart International
AB · Edmonton
- Full-time
Paid vacation and holidays in your first year
Added 1 hour ago
C
PT - Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
- Internship
Added 1 hour ago
C
PT - Enhanced Supervision Residence Worker (Dogwood)
Connective
Maple Ridge, BC
- Full-time
Diploma, preferably in behavioural sciences, social work, community social services or criminology or equivalent with one-year related experience
Added 1 hour ago
Therapeutic Assistant - Psychiatric 6 Lane/7 Lane - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Grade 12 plus completion of year one from an accredited Therapeutic Recreation program which includes the Therapeutic Recreation Foundations Course
Added 2 hours ago
Community Service Worker
Department of Families
Winnipeg, MB
This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people and persons with disabilities.…
Added 2 hours ago
SD
Representative, Marketing Call Centre
Shoppers Drug Mart
Toronto, ON
- Full-time
Provide first-level customer service, addressing inquiries, and referring to complex issues promptly and efficiently through calls, emails and Service Now tickets
Added 3 hours ago
GI
HSE Advisor
Green Infrastructure Partners
Markham, ON · Toronto, ON · Headquarters, Markham, ON
- Full-time
Serve as the primary health and safety representative on-site.
Added 3 hours ago
CP
Delivery Driver CSR
CHC Paint & Body Shop Supplies
Oakville, ON
- $18 to $20 CAD / hour
- Part-time
- On-site
…join our team in the role of Delivery Driver/Customer Sales Representative. *Position Overview:* Your primary responsibility will be the *timely and safe delivery of products to our…
Added 3 hours ago
SC
B2B Industrial & Commercial Sales Representative
Sparkling Cleaners
Hamilton, ON
- Full-time
Months 2 to 12: 10% monthly recurring residual on every paid net invoice for the remainder of the first year (contingent upon the account remaining active and in good standing).
Added 4 hours ago
TG
Senior Listings Manager (Legal), TSXV
TMX Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $130,000 to $150,000 CAD / year
- Full-time
Reporting to the Director in the Listings department of TSX Venture Exchange (TSXV), as a client-facing representative of TSXV’s Listed Issuer Services Department. TSXV is part of TMX…
Added 4 hours ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 5 hours ago
SH
Procurement Specialist
Southern Health-Santé Sud
Steinbach, MB
- Full-time
…our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants…
Added 5 hours ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
In Year 1, your focus will be aggressively building the territory, opening new accounts, and developing a strong local network.
Added 5 hours ago
ES
Customer Service Representative
Evolve Strength South Commons
Edmonton, AB
- From $15 CAD / hour
- Full-time
- On-site
…Physiotherapy, Personal Training *What does Evolve provide you?* First and foremost, we provide you with a home that you will love to come to work at. It is our number one goal for our…

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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