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SENIOR Estimator - ICI Construction
HEIN
Kanata, ON
- Full-time
- On-site
Added just now
MP
podiatrist
Mayfield Physio and sports rehab
Brampton, ON
- $24.16 to $137.62 CAD / hour
- Part-time
- On-site
…Strong knowledge of medical terminology relevant to podiatry and general healthcare. * Familiarity with electronic health record systems like Epic and Cerner for efficient documentation. *…
Added 1 min ago
VC
general construction labourer
Virtue Construction Ltd.
Clavet, SK
- From $21 CAD / hour
- On-site
Virtue Construction is a Saskatchewan-based general maintenance and speciality services company. Our operational divisions include trucking, construction services, road marking and snow &…
Added 1 min ago
CP
Delivery Driver CSR
CHC Paint & Body Shop Supplies
Oakville, ON
- $18 to $20 CAD / hour
- Part-time
- On-site
…sales and manage stock * Assist with inventory control and general branch upkeep as needed * Promote a positive team environment by supporting coworkers and maintaining a strong work ethic…
Added 2 mins ago
AC
patient care coordinator
Active Care Health
Kelowna, BC
- $21 to $26 CAD / hour
- Full-time
- On-site
…duties - register patients, answering phone calls and emails, general correspondence, medical billing, reports and chart notes. * Scheduling, booking, and billing patients via MRX software…
Added 5 mins ago
NL
spa receptionist
Nita Lake Lodge
Whistler, BC
- From $21.5 CAD / hour
- On-site
…hours per week are you hoping to work? Could you share your general weekly and daily availability, and let us know if you have any upcoming vacations planned? * If selected, when would you…
Added 8 mins ago
PT
medical receptionist
Parkside Therapy
Mississauga, ON
- $18 to $24 CAD / hour
- Full-time
- On-site
Added 12 mins ago
CC
Manager, Communications
Canadian Cancer Society
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- Full-time
Excellent oral communication skills and ability to interact with diplomacy and tact with colleagues, the general public, media, government and healthcare stakeholders
Added 12 mins ago
AS
elemental worker - packaging
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- Full-time
Added 12 mins ago
SC
Utility Systems Technician - Stoney Creek Sanitary District
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- Part-time
Performs general grounds maintenance tasks; excavates and backfills trenches.
Added 12 mins ago
U
Early AM Sorter - Preload (Victoria)
UPS
Victoria, BC
- Part-time
The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.
Added 12 mins ago
U
Early AM Sorter - Preload (Victoria)
UPS
Victoria, BC
- Part-time
The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.
Added 12 mins ago
CS
Co-op: Info. Management & Legal Info. Mgmt
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Experience performing general administrative duties including file organization and management (search and retrieval).
Added 12 mins ago
WF
Insurance Advisor
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RIBO / General Level 1 Insurance License an asset
Added 12 mins ago
MG
Registered Nurse (Nursing Resource Team)
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Toronto, ON
- Temporary
The Registered Nurse in the Nursing Resource Team must have a wide range of nursing skills related to general medical-surgical nursing. The RN must have demonstrated leadership skills,…
Added 12 mins ago
B
ESL Teacher
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Vancouver, BC
- Full-time
The majority of our teaching is General English, and then we also run specialty ‘module' classes in Business, IELTS preparation etc. and management. Our students are mainly international…
Added 12 mins ago
CC
Manager, Communications
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Excellent oral communication skills and ability to interact with diplomacy and tact with colleagues, the general public, media, government and healthcare stakeholders
Added 12 mins ago
CG
Food Service Worker
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Perform general cleaning duties; remove trash and garbage to designated areas.
Added 12 mins ago
CG
Food Service Worker, Part Time
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Perform general cleaning duties; remove trash and garbage to designated areas.
Added 12 mins ago
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General Help, Tim Hortons, Full Time
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Think you have what it takes to be one of our General Helpers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 12 mins ago
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Added 12 mins ago
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Added 12 mins ago
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Student General Help Part Time
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Added 12 mins ago
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Food Service Worker
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Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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