Jobs in Canada

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Added 11 mins ago
Junk Removal Specialist
1-800-GOT-JUNK?
Victoria, BC
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 11 mins ago
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Change Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Applies change management methodology and general management skills and knowledge to plan, organize and execute change management across a variety of projects, programs and business…
Added 11 mins ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you…
Added 11 mins ago
Senior Project Manager (Trade Shows, Events, Permanent Installations)
Jack Morton Worldwide
Oakville, ON
…experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful…
Added 11 mins ago
SI
Marketing & Administrative Coordinator (SqDC)
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
Create and schedule social media content, assist with content writing, and help maintain websites and digital platforms.
Added 11 mins ago
Delivery Driver
Sherwin-Williams
Toronto, ON · Etobicoke, ON
Added 11 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
ON
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Fort St. John, BC
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Ottawa, ON
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Brampton, ON
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
St. Paul, AB
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
St. Paul, AB
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Windsor, ON
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 11 mins ago
E
Business Development Representative
EllisDon
Toronto, ON
- Full-time
Help develop pricing strategies, job forecasts, sales forecasts, and business planning initiatives to support equipment procurement and operational decision-making.
Added 11 mins ago
E
Operations Coordinator
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Provide general administrative support to the VP, Operations and Operations team as required.
Added 11 mins ago
C
Part Time Grocery Clerk
Co-op
Neepawa, MB
- Part-time
…sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at…
Added 11 mins ago
C
Deli Clerk - Part Time with Benefits (Days)
Co-op
Carman, MB
- Part-time
…sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at…
Added 26 mins ago
MS
Junior Coach & Community Coordinator
Move Strong Inc.
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Help create a welcoming, energetic, and supportive environment
Added 26 mins ago
B
Wealth Investorline Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON
- Full-time
…unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you…
Added 26 mins ago
CO
Development Services Technologist
City of Barrie
Barrie, ON
- Full-time
…review, and active transportation implementation. Together, they help guide development and growth with the full support of professional, technical and administrative staff.Feedback and…
Added 26 mins ago
FW
ARC Bar & Restaurant Manager
Fairmont Waterfront
Vancouver, BC
- Full-time
…who shares our values and passion for excellence, join us to help shape the future of luxury…
Added 26 mins ago
T
Bilingual Contact Center Rep IV, TDIGI (Crémazie)
TD
Montreal, QC
- Full-time
Added 27 mins ago
HI
Service Broker
HUB International
Windsor, ON
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 27 mins ago
Market Lead, Indigenous Wealth Solutions, Scotiatrust - Western Canada
Scotiabank
AB · Calgary, AB
Provides visible leadership and advocacy in support of Indigenous communities – within the Bank, among those communities, and in the general marketplace by:
Added 27 mins ago
Field Service Technician
Ocado Group
Toronto, ON
…dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions…

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply About employer

More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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