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Added 10 mins ago
CT
Territory Sales Manager - Eastern Canada (ONT)
CSG Talent
ON · Ontario, Canada
- Full-time
…territory training program, the successful candidate will own the relationship with their accounts and be accountable for territory revenue…
Added 10 mins ago
TI
Vendor Manager
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a "Vendor Manager"
Added 10 mins ago
EI
Vice President, Municipal Engineering
Egis in Canada
Toronto, ON
- Full-time
You will be accountable for practice leadership, people development, project delivery, and financial performance, while remaining engaged in complex, high-profile assignments.
Added 10 mins ago
GT
Vendor Manager
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $43 to $53 CAD / hour
- Contract
The Vendor Manager is responsible for managing Third Party Business Arrangements throughout all stages of the Third Party Management Lifecycle (TPML). This role involves monitoring,…
Added 10 mins ago
AC
General Manager, Environmental Services (EVS) Healthcare (Edmonton)
Aramark Canada
AB · Edmonton, AB
- Full-time
General Manager, Environmental Services (EVS) Healthcare
Added 10 mins ago
EI
Project Manager, Senior Civil Engineer - Land Development
Egis in Canada
Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
We boast a seasoned multi-disciplinary crew ready to support your land development endeavor. To guarantee seamless project delivery, we provide an all-encompassing approach and a…
Added 10 mins ago
CO
Detachment Clerk II (Full Time) x 3 Positions
City of Chilliwack
Chilliwack, BC
- Full-time
…Positions Department: Chilliwack RCMP - Public Safety and Social Development Duties: The incumbent will be required to perform a variety of clerical, typing and receptionist duties…
Added 10 mins ago
CB
Conseiller(ère) en vente (temps partiel)
Carré Blanc Canada
Montreal, QC
- Part-time
Added 10 mins ago
T
Wealth Operations Officer III
TD
Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 10 mins ago
WC
Associate Category Manager - Waterworks (Burlington, ON)
Wolseley Canada Inc.
Burlington, ON
- Full-time
Education reimbursement and ongoing career development opportunities
Added 10 mins ago
AM
Technical Account Manager
Arrow Machine And Fabrication Group
Woodstock, ON
- Full-time
Own the customer relationship across assigned strategic and target accounts — from buyers and engineers up to plant managers and executive sponsors.
Added 10 mins ago
FA
P3 Project Manager, Infrastructure Asset Management
Fengate Asset Management
Brampton, ON
- $100,000 to $115,000 CAD / year
- Full-time
Fengate is seeking a Project Manager in our Infrastructure Group, responsible for project delivery and asset management of infrastructure projects, with an initial focus on an operational…
Added 10 mins ago
E
Senior Sales Representative
Evlv
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
💼 Full-Time | On-Site | Reports to: Sales Manager
Added 11 mins ago
G
Senior Property Manager
Greystar
Toronto, ON
- Full-time
…offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South…
Added 11 mins ago
Mechanical and Electrical Manager
EBC Inc.
Greater Napanee, ON · Napanee, Ontario
We are looking for a Mechanical and Electrical Manager to join our building division on a project located in Napanee, Ontario. This role will play an important part in the project from…
Added 26 mins ago
UH
Research Analyst I
University Health Network
Toronto, ON
- Full-time
…translation activities. Relying on strong communication and relationship building skills, you will foster and sustain collaboration with existing and potential collaborators, faculty,…
Added 39 mins ago
O
Senior Project Manager
OnX
Toronto, ON
- Full-time
As a PMP-certified Project Manager, you will be responsible for managing small to enterprise-sized Cloud, Data & AI professional services engagements, ensuring they are delivered on time,…
Added 39 mins ago
IG
Manager Enterprise Application
Insight Global
Toronto, ON · North York, ON
- $150,000 to $190,000 CAD / year
- Full-time
Insight Global is seeking an experienced Manager, Digital Innovation & Enterprise Applications to lead the delivery and continuous improvement of enterprise applications and digital…
Added 39 mins ago
SD
Senior Program Manager (15-month Contract)
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…plans, Employee share ownership plan, professional training, and development and many more…
Added 39 mins ago
CI
National Account Manager - Retail
Canadian Industries Limited
Vaughan, ON
- Full-time
Canadian Industries Limited (CIL) is seeking a customer-focused Manager, National Accounts Programs to help deliver business priorities across major Canadian retail partners. Reporting to…
Added 39 mins ago
NF
Produce Department Manager Full Time Day
No Frills
Halifax, NS
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 39 mins ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 41 mins ago
UG
Procurement Senior Manager
URUS Group
Rocky View No 44, AB · Rocky View County, AB
- Full-time
URUS is looking for a Procurement Senior Manager to lead a critical function at the center of our global supply chain operations.
Added 41 mins ago
VI
Team Lead
VPI INC.
Richmond Hill, ON
- Up to $61,800 CAD / year
- Full-time
…high-quality service delivery. Working closely with the Branch Manager, the Team Lead supports staff coaching and development, monitors performance, conducts file audits, provides…
Added 41 mins ago
YI
Account Manager (Client Success & Growth)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
YuJa Inc. is looking for a proactive, results-driven Account Manager (Client Success & Growth) to join our Client Success team. This role is pivotal in driving post-sales success, client…

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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