Jobs in Canada

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Added 10 mins ago
FT
Tire Installer
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Production Planning Manager, the Tire Installer is responsible for the installation and balancing of tires.
Added 10 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…and investment recommendations to improve project economics, reliability, and long-term asset…
Added 10 mins ago
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Power Development Engineer
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- Full-time
…and investment recommendations to improve project economics, reliability, and long-term asset…
Added 10 mins ago
TS
Operations Supervisor, Commercial Property
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AB · Edmonton, AB
- Full-time
Identify opportunities to improve building systems, enhance reliability, increase energy efficiency, and support sustainable equipment upgrades.
Added 27 mins ago
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Senior Planner/ Scheduler - Heavy Civil
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You will be responsible for reporting on the accuracy and reliability of the information provided.
Added 27 mins ago
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Senior Manager, Advisory
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- Full-time
You as a Senior Manager, Advisory will be responsible for:
Added 41 mins ago
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Pharmaceutical Plant Manager
SPECTRAFORCE
Cambridge, ON
- Full-time
On behalf of our client, we are seeking an experienced Pharmaceutical Plant Manager to lead the launch of a new injectable pharmaceutical manufacturing facility. This is a high-impact…
Added 41 mins ago
KW
Client Acquisition Specialist – Residential Field Sales (Rogers)
Kinetic Wireless - Rogers Authorized Dealer
Langley (District), BC · Langley, BC
- Full-time
Previous sales experience is helpful but not required. Communication, reliability, resilience and willingness to learn matter more.
Added 41 mins ago
AI
Site Reliability Engineer
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Toronto, ON
- $45 to $50 CAD / hour
- Contract
We are looking for a Site Reliability Engineer to support a high-traffic, public-facing banking website built on Adobe Experience Manager (AEM) Edge Delivery Services (EDS).
Added 54 mins ago
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Specialist, Cloud Infrastructure (Solution Architect)
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Regina, SK
- Full-time
Act as a subject matter expert in Infrastructure as Code (IaC), developing and implementing reusable deployment templates using Bicep and Azure Resource Manager (ARM)
Added 54 mins ago
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Senior Systems Engineer
illumin
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- Full-time
Perform capacity planning, lifecycle management, performance analysis, and reliability improvements across infrastructure platforms.
Added 54 mins ago
TT
Client Services Representative (CSR)
Trane Technologies
Burnaby, BC
- Full-time
…for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope…
Added 54 mins ago
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Technical Specialist II
BMO
Toronto, ON
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 57 mins ago
RT
Superintendent Mine Control
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Labrador City, NL
- Full-time
Reporting to the Manager Mine Operations and working in an exciting and unique environment within the Iron Ore Company of Canada, you will:
Added 57 mins ago
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- Full-time
Maîtrise de Palantir Foundry, notamment Code Repository, Pipeline Builder, Contour, Code Workbook, Monocle, Workshop et Ontology Manager.
Added 57 mins ago
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Engineer Enterprise Asset Management
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- Full-time
Shape the quality and reliability of asset data that underpins maintenance, operational performance and the Modern Enterprise Resource Planning (ERP) transformation.
Added 1 hour ago
AP
manager, quality-control services
Aliments Prémont Inc.
Sainte-Angèle-de-Prémont, QC
- Full-time
Added 1 hour ago
EN
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AB · Red Deer County, AB
- Full-time
Reporting to the QHSE Director and HSE Manager, this position will be based out of the Red Deer office and is a full-time, temporary contract position for up to 18 months to provide…
Added 1 hour ago
EN
Operations Coordinator
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AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 1 hour ago
CN
S&T Operational Excellence Specialist
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Added 1 hour ago
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Senior Applied AI Developer
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…bar and help your teammates move faster without sacrificing…
Added 1 hour ago
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Senior Director, Global Delivery Lead - Data Retention
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Added 1 hour ago
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Solution Architect, Applied AI
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Added 1 hour ago
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…team. This full-time position will report into the Division Manager and support operations throughout…
Added 1 hour ago
I
Healthcare Assistant – Portmarnock / Malahide
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Malahide, ON
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Reports To: Health Care Supervisor / Branch Manager

Trane Technologies

Client Services Representative (CSR)

Burnaby, BC, Canada

$50,900.00 - $101,745.00 · Full-time

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Job details

Pay: $50,900.00 - $101,745.00
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

On-Site (5 days)

Trane Technologies is hiring a Client Service Representative in Burnaby, BC.

What's In It For You

The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to General Sales Manager in BC, this role sits on the Sales team and partners closely with Sales. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes sales work at client’s facilities. Duties include making sales or obtaining order or contracts for services.

What You Will Do

Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and house accounts.
Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, managing bid portal and new lead management.
Responsible for T & M and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
Identifies and communicates issues, business goals and objectives on all assigned accounts.
Responsible for responding within 24 hours to all customer inquiries and concerns.
Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include AR follow up.
Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
Responsible for customer assurance regarding equipment up-time and reliability.
Assists in creating standard work / cadence for meeting customer needs.
Assists Account Managers with strategic customers as assigned and help develop local vendors.
Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
Local Marketing for sales initiatives (working with our National team at a local level).
Other duties as assigned.

What You Will Bring

Bachelor’s degree or equivalent preferred.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation
Needs to understand customers’ accounts receivables, credit, and be able to do basic return on investment calculations.
Customer service capacity a plus.
Must be able to multi-task and think critically in high-stress situations.
Must be able to communicate effectively in person, by phone and through written communication.
Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. Proficiency in use of systems like Salesforce will be important.
Able to work extended hours on occasions when required.
Working knowledge of HVAC systems preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Annual Base Salary Range Or Hourly Base Pay Range

$50,900.00 - $101,745.00

Compensation Type

Salary

Incentive Eligible

Yes

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

This posting is for an existing vacancy. The position is imminently available, and qualified candidates will be considered for immediate placement.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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More about this job

Responsibilities

Manage customer satisfaction, retention, and growth across an assigned portfolio by renewing service agreements, identifying sales opportunities, preparing quotations, and following up on leads. Monitor account performance and customer needs, maintain accurate Salesforce pipeline records, and collaborate with sales, estimating, and account teams to deliver reliable service and profitable solutions.

Requirements

A bachelor’s degree or equivalent is preferred, though candidates without a four-year degree are encouraged to apply; practical experience and relevant skills are valued. Candidates should have strong customer service, communication, problem-solving, multitasking, and account-management abilities, be proficient with office technology and preferably Salesforce, understand accounts receivable, credit, and basic ROI calculations, and hold a valid driver’s license with an acceptable driving record; HVAC knowledge is preferred.

Skills

Customer Service
Customer Relationship Building
Contract Renewal
Sales Prospecting
Account Management
Quotation Preparation
Lead Management
Salesforce
Financial Performance Analysis
Accounts Receivable
Credit Knowledge
Return on Investment Calculations
Problem Solving
Critical Thinking
Written and Verbal Communication
HVAC Systems

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Climate Solutions
Sustainability
Service Agreements
Contract Renewal
Customer Satisfaction
Customer Retention
Account Management
Sales Prospecting
Cold Calling
Lead Management
Quick Quotes
Bid Portals
Time and Materials
Quoted Jobs
Proposal Development
Salesforce
Sales Pipeline
Accounts Receivable
Credit
Return on Investment
Equipment Uptime
Equipment Reliability
Local Marketing
Customer Budget Planning
Financial Performance Review
Vendor Development

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